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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 230

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S
sahyogsales
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake product received from snapdeal

Address:382415
Website:Snapdeal

I have placed order of nike zoom vomero 12 shoes 1 pair along with other two item on snapdeal online portal. My order id is [protected] dated 30.6.2017.
Product of nike zoom vomero 12 shoes is delivered through vulcan docket no. Awb jvsld[protected].

I have received single item on 3.7.2017 where us other items received after 4 days. Nike shoes was billed by authorized seller, dakshin puri, near bada park, delhi. While...
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DrManish M Gudeniya
from Rawatbhata, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broken expensive mobile cover

Address:Sawai Madhopur, Rajasthan, 322001
Website:www.snapdeal.com

I bought a mobile cover from snapdeal which broken and scratches hole over the body, cover cost me 444 rs but i got 395 receipt and in the and when i try to write a review about the product it says im not a verified user while i hve bought many things from snapdeal when else they need to verify seems everything is set and they are making peole fool which is mentally harras and waste my lot of time...
+4 photos
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D
Devender Kumar Chauhan
from Delhi, Delhi
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not get refund amount of the returned item

Address:20208
Website:snapdeal.com

I have raised one item refund request on 22nd July. But till now amount not refund back in my bank account.
Order ID: [protected]
Reference number: 43061460

also rasied concern on email to [protected]@ snapdeal.com. but til now no update.

requested pl support refund ....
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Virendra Dhakad
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they don't accept my return request

Address:462042

I purchase a shoes from snapdeal of rs 6399 and the quality is not aspected and i create a return but they don't accept my return and donot give my money even i want to return the product tell that in my internal system you failed that we do not accept your request please help me if they don't accept the return request then why they have the return policy to fool the customer... I contact the snapdeal against this but they told that the quality...
+1 photos
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Nishant712
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not get refund amount of the returned item.

Address:Haridwar, Uttarakhand, 249402
Website:www.snapdeal.com

I booked a pair of nicholus shoes on snapdeal order no.[protected] when i opened the box, unfortunately i got different color combination pair of shoes and i have applied return request. The courier executive came and took the item back. But, even still i did not get my money or item back, several times i registered a complaint regarding this on snapdeal customer service help desk, but unfortunately i still did not get any positive response...
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V
vinod_007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

surya crystal product

Address:Pune, Maharashtra, 412207
Website:snapdeal.com

Sir i have order online y snapdeal surya crsytal gasstove on 16/7/2017 and recevied the same on 21/7/2017 same day i have compalint the snapdeal customer service to retruns back the gas stove as its qualitiy not good and burner are small, for pickup they have came on 24/7/2017, today they are saying product retrun back to me and they will not refund my amount rs.2500 and his customer services emplyooe are vrey bad in communication.
br...
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S
Shilpag48465217
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal - sent wrong product and not refunding after returning the product

Address:560068
Website:Snapdeal.com

I have ordered one bag from snapdeal (Order id is [protected]). I had to return that product because seller sent me the wrong product. The product returned and received by the snapdeal successfully but they did not initiated the refund while they blocked my account. I don't have any problem if they blocked my account but now snapdeal has kept the product as well as the money which is clear case of cheating so now i want my money back....
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R
Rishi_S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake product received

Address:Pune, Maharashtra, 411038
Website:www.snapdeal.com

On 22nd july i had placed an order of nike air zoom pegasus 33 multi color running shoes on snapdeal mobile app. Order id is [protected].

This order was delievred on my office address on saturday, 29th july. Since it's a weekly off for the office, i got chance to open my courier on monday 31st august.

I was shocked to see 2 wooden sticks inside the box instead of shoes. There was no invoiuce inside the box....
+3 photos
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Vamsi Arjun
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered a wrong product!!

Address:New Delhi, Delhi
Website:www.snapdeal.com

I've ordered a hindware pacific baffle filter chimney on snapdeal as on 13 jul 2017 (Order id: [protected]) but they've delivered me a product with "aluminum mesh filter model chimney" which is something i had a concern. The moment i got the delivery, i've immediately placed a return request (Request#[protected] stating that the model of chimney which they hosted on snapdeal is the not the same one which they've delivered. I requested them...
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T
Tadu
from Haldia, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fjck blutooth speaker

Sir.. I am prakash. I ordered a fjckbluetooth speaker of rs.249/- in 4thapril2017 and the order i'd is [protected]. It was an online transaction. After that, in receive day i am not present to receive my product so, i cancelled my order.
I received a msg from snapdeal your product is received by snapdeal... After i received a msg your rs.249/- is initiate to your account from our side it will reflect in 4-7 business day... But after...
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S
SunnyBhor
from Delhi, Delhi
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about replacement for product (order id: 19455602802)

Hi,
I have purchased the shoes and it is small in size, snapdeal show me in tracking the estimated pick up date, today it suddenly closed the request.

I didn't get any call from snapdeal, i have tried to contact customer care but not able to reach to executive.

I need the replacement as i have provided alternate number as well.

Please do the necessary...
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A
Ambica Kumari
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by sending cheap products but paid high amount

Address:788003

I have ordered 1.5 ton voltas ac on 19 july and paid by card that very day and got the ac on 27 july but it was 1.2 ton aluminium make ac when i initiated replacement and sent mails nobody bothered to call or respond its been six for replacement and 14 days for the order nothing is working. If you will not contact me about the matter i am going to consumer forum and will definitely file fir for cheating and mental harassment. My order id...
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R
Ravi7411
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laptop

Address:Bangalore, Karnataka, 560016

Hi snapdeal team...
I bought a dell inspiron 3000 series laptop 7months ago from snapdeal. But now it has stopped working, i went to the service centre to get it repaired under warranty since it came with an one year warranty but the they told me that the warranty is expired. The product should still be within the warranty period. I am confused what to be done with it. Really disappointed by the snapdeal team. It has not been a year...
+1 photos
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S
SahiImir
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent calls in the name of snapdeal

Address:560074

I have received the same fraudulent call on saturday 29th july 2017 from two different numbers [protected] the lady she spoke to me her name was anjali she said she is working in snapdeal sales department and very clearly she said that every year snapdeal conduct such promotion offers where the user from each state will be selected and they will gift some expensive items for free but the user will have to make some purchase from the site.br...
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A
Amandeep Chaudhry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:New Delhi, Delhi, 110041
Website:Snapdeal

Dear sir / mam
Main amandeep kaur maine snapdeal se carlton london brown loafer shoes 23/2/2017 ko purchase kiye the or shadowfax courier company ke boy ko 27/2/2017 ko carlton london brown loafer shoes return kiye the jiska reciept no 17604799 hai jo usne snapdeal valo ko return kar diye snapdeal vale bolte hai hamare pas nai pahuche 3 0 to 50 times snapdeal customer care pe bat karne ke bad ek executive ne mujhe bataya maine do...
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Pooja Varandani
from Meerut, Uttar Pradesh
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reschedule pickup

Address:Agra, Uttar Pradesh, 282010

I want to return my order to the snapdeal but it shows pickup unsuccessful then
How i reschedule date and time of pickup of my order which was failed.

Order ID: [protected],
Suborder Id: [protected]
Ticket Id 43146881...
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A
amar choukse
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amt complaint - amar choukse

Address:Indore, Madhya Pradesh, 452008

Dear sir/ madam,
Pls. Find attached here with scanned copy of tax invoice.
I want current status of my refund amount against cancelled order (Order cancelled no. Ticket no.[protected] details are as under :-
Name :- amar choukse
Address :- 60, anudeshak nagar, near i. T. I., shukhliya road, in front of ganesh temple, indore (M. P.)
Register mobile no. :- [protected]
Tax invoice no. :- s3f4f9/1001229br...
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M
manoj_6672
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund against non-delivered order

Address:New Delhi, Delhi
Website:www.snapdeal.com

Order no:[protected]
Ordered on 17.05
Delivered on 22.05
I lodged complaint stating that product not delivered though website states delivered in their site. Followed up several times with customer care for refund and was promised that same will be done. No response for email. Now customer no[protected] does not have option to speak to representative. Kindly do not place any order with snapdeal as they not supporting...
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V
Vijay Ayyanar
from Chennai, Tamil Nadu
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product replacement issue

Address:637211
Website:snapdeal.com

I buy a ambrane power bank 16000 mah in Snapdeal...Product company seal broken and product also not working...I returned that product at 21st jul.. Snapdeal received my product successfully and quality check also finished and estimated delivery 26th...but till now no tracking details and no email and no sms about that product......
+1 photos
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gauravji.com
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order status shows delivered but I have not received my order

Website:snapdeal.com

I placed an order at snapdeal for a mobile cover on 24 july 2017 and paid by card. On 28 july order statis is showing delivered but i have not received my order till date. I contacted snapdeal via email on 28 july but no response. Also tried to contact via telephone but no option to talk to executive.
My order id is [protected].
Sub order id is [protected]....
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