Snapdeal.com Complaints & Reviews

[resolved] snapdeal.com — all purchased products are defective.

3 reviews
Ra ravi kumar sandal on jun 20, 2017
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I purchased 3 items from snapdeal till date.
You all will be surprised that all 3 products are defective.
1. Sony car audio system purchased for rs 10000 but from day one it's radio fm is not at all working.
2. Car 3d mat purchased for rs 1100, when received there is a hole in one mat which is easily visible, this shows that snapdeal people willingly send there defective products to customers.
3 phillips trimming machine for rs 950. After one month its blade were jammed and when i took it to service centre they said blade will change and it will cost you rs 500... Disgusting.
Same trimmer my brother also purchased from amazon which is working perfectly and it look like of good quality and my trimmer looks duplicate/ light in front of trimmer purchased from amazon.

Please don't purchase products from snapdeal, they sell defective and duplicate products and cheat customers.

[protected]@yahoo.com
[protected]

Wrong fridge is sent with lower quality and now they are not responding. I have tried to contact them but no response.
I ordered maroon color fridge of 192 litres having 3 star but i got 1 star fridge with brown color. I have sent mails also but no proper response, they keep saying that they will look into this but i dont think they are.

Suraj singhal

I am based out of bangalore and recently purchased a study table that requires installation. Order no is [protected]. It is mentioned in the product page that free installation service is provided by snapdeal. I have been trying to reach snapdeal customer service for the last ten days to no avail. No replies for any of the emails sent. This is a pathetic service from snapdeal. This is my first major order from snapdeal (Have been with amazon/flipkart for the last 6-7 years) and i don't think i will be placing anymore orders on snapdeal. Complete cheats.

I returned a bag.. They told i will get my refund through sd cash and they told to provide neft details.. I was unable to provide my neft details.. How to provide neft details? And i want my refund as soon as possible.. How can i get my refund through sd cash or cash on home.. Otherwise can i replace it
With any other product at the same rate

Hi, my name is rahul kerketta. Today 1 august around 4:30pm i got call from [protected] saying that they are from snapdeal named her priya sharma. She said i won a lucky draw among 15 customers so i won (Dell lapto, iphone 7 plus, refrigerator, sony led tv etc,). To claimany one of that offer i have to purchase any product of rs. 4000 she said. She said cod will not be available. She asked me to pay through paytm and i will get 10% casback. She said i have to tell what i have purchased instead of doing it on the site. I purchased seagate hard disk of worth rs. 4, 249. She told exact model number of the product. And she then transferred my call to another saying higher executive he named himself vishal kumar. He congrulated me and asked to transfer money to his (Saying snapdeals no.) paytm number [protected] (Paytm wallet id:[protected]) and he asked me to enter promo code sdl10. Please help me.

I have placed order of nike zoom vomero 12 shoes 1 pair along with other two item on snapdeal online portal. My order id is [protected] dated 30.6.2017.
Product of nike zoom vomero 12 shoes is delivered through vulcan docket no. Awb jvsld[protected].

I have received single item on 3.7.2017 where us other items received after 4 days. Nike shoes was billed by authorized seller, dakshin puri, near bada park, delhi. While opening the snapdeal pack, box was not in good condition. While trying the shoes, i found not comfortable as i am already wearing vomero since long. Hence i have visited company showroom of nike, where i understand that company is not manufacturing 8.5 size in men nike shoes range. Product is also fake. Outer box of product shows size 9.5 instead of 8.5.

Also seller had raised invoice under vat on 1.7.2017 where as gst already applicable from 1.7.2017.

I found all the way wrong transaction and fake product. Now company is refuse to take back product where as i have already booked return request on 9.7.2017.

Now instead of accepting fault snapdeal is making allegation on me by giving reason quality check fail.

I really fade up with follw up with snapdeal.

Its a fraud and cheating.

Regards

Spandan

[protected]

I bought a mobile cover from snapdeal which broken and scratches hole over the body, cover cost me 444 rs but i got 395 receipt and in the and when i try to write a review about the product it says im not a verified user while i hve bought many things from snapdeal when else they need to verify seems everything is set and they are making peole fool which is mentally harras and waste my lot of time

I have raised one item refund request on 22nd July. But till now amount not refund back in my bank account.
Order ID: [protected]
Reference number: 43061460

also rasied concern on email to [protected]@ snapdeal.com. but til now no update.

requested pl support refund .

I purchase a shoes from snapdeal of rs 6399 and the quality is not aspected and i create a return but they don't accept my return and donot give my money even i want to return the product tell that in my internal system you failed that we do not accept your request please help me if they don't accept the return request then why they have the return policy to fool the customer... I contact the snapdeal against this but they told that the quality you have order is the same you get but at the rate of 6399 we get awesome quality it is very bad

I booked a pair of nicholus shoes on snapdeal order no.[protected] when i opened the box, unfortunately i got different color combination pair of shoes and i have applied return request. The courier executive came and took the item back. But, even still i did not get my money or item back, several times i registered a complaint regarding this on snapdeal customer service help desk, but unfortunately i still did not get any positive response from snapdeal. Please guide and help me to resolve this issue.
My registered mobile number on snapdeal is [protected] and mail id is [protected]@yahoo.com
Thanx and regards
Nishant singh

Sir i have order online y snapdeal surya crsytal gasstove on 16/7/2017 and recevied the same on 21/7/2017 same day i have compalint the snapdeal customer service to retruns back the gas stove as its qualitiy not good and burner are small, for pickup they have came on 24/7/2017, today they are saying product retrun back to me and they will not refund my amount rs.2500 and his customer services emplyooe are vrey bad in communication.

Please help me to get the refund on urgent basis, i dont want the product.

I have ordered one bag from snapdeal (Order id is [protected]). I had to return that product because seller sent me the wrong product. The product returned and received by the snapdeal successfully but they did not initiated the refund while they blocked my account. I don't have any problem if they blocked my account but now snapdeal has kept the product as well as the money which is clear case of cheating so now i want my money back.

On 22nd july i had placed an order of nike air zoom pegasus 33 multi color running shoes on snapdeal mobile app. Order id is [protected].

This order was delievred on my office address on saturday, 29th july. Since it's a weekly off for the office, i got chance to open my courier on monday 31st august.

I was shocked to see 2 wooden sticks inside the box instead of shoes. There was no invoiuce inside the box. I have raised the compliant immediately and even after 24 hours, no one have called me till now.

This was not at all expected from snapdeal.

I've ordered a hindware pacific baffle filter chimney on snapdeal as on 13 jul 2017 (Order id: [protected]) but they've delivered me a product with "aluminum mesh filter model chimney" which is something i had a concern. The moment i got the delivery, i've immediately placed a return request (Request#[protected] stating that the model of chimney which they hosted on snapdeal is the not the same one which they've delivered. I requested them to send me the exact model of which i ordered. It's been a close to month now there is no response from their end.

Sir.. I am prakash. I ordered a fjckbluetooth speaker of rs.249/- in 4thapril2017 and the order i'd is [protected]. It was an online transaction. After that, in receive day i am not present to receive my product so, i cancelled my order.
I received a msg from snapdeal your product is received by snapdeal... After i received a msg your rs.249/- is initiate to your account from our side it will reflect in 4-7 business day... But after my money is not reflected... I complaint about this to snapdeal care... They suggest me to submit a request to your bank with detail... I was do that but no solution found... Till today i am not getting my rs.249/-... After i complaint in consumer complaint help center... And they provide me a docate no. To give you.. And that docate no. Is 372270

Hi,
I have purchased the shoes and it is small in size, snapdeal show me in tracking the estimated pick up date, today it suddenly closed the request.

I didn't get any call from snapdeal, i have tried to contact customer care but not able to reach to executive.

I need the replacement as i have provided alternate number as well.

Please do the necessary

I have ordered 1.5 ton voltas ac on 19 july and paid by card that very day and got the ac on 27 july but it was 1.2 ton aluminium make ac when i initiated replacement and sent mails nobody bothered to call or respond its been six for replacement and 14 days for the order nothing is working. If you will not contact me about the matter i am going to consumer forum and will definitely file fir for cheating and mental harassment. My order id is [protected] and complain ticket no 43118170

Hi snapdeal team...
I bought a dell inspiron 3000 series laptop 7months ago from snapdeal. But now it has stopped working, i went to the service centre to get it repaired under warranty since it came with an one year warranty but the they told me that the warranty is expired. The product should still be within the warranty period. I am confused what to be done with it. Really disappointed by the snapdeal team. It has not been a year yet... Please fix this problem asap...
My order id: [protected]
Please contact
[protected]@gmail.com
Num - [protected]

I have received the same fraudulent call on saturday 29th july 2017 from two different numbers [protected] the lady she spoke to me her name was anjali she said she is working in snapdeal sales department and very clearly she said that every year snapdeal conduct such promotion offers where the user from each state will be selected and they will gift some expensive items for free but the user will have to make some purchase from the site.
When i spoke to her she was already having all my snapdeal account details that means these people are employees in snapdeal, i had never expected this online shopping site will go to this level.
This to be taken in action by snapdeal as they are calling on behalf of snapdeal.
They are giving offer on purchase of their combo products. On minimum purchase of rs.4000, there is a assured gift (Gift like iphone, led tv etc... Such other expensive gifts). Cod is not available... There is only online payment option. They will ask for the 16 digit card number and cvv number behind the card.
And all the payments they make from paytm
Their numbers [protected] – anjali from uttar pradesh, [protected]- prashant shukla from kolkata working in snapdeal delivery department from www.snapdeal.com
Not only assured gift they also says, if i make the payment through online they will give 50% cashback (Ex. If i transfer 4000, i will get discount of 2000) and once we make the payments they will send a fake message with some random order id’s and dispatch id’s, which if we search on snapdeal then they ask us to pay the gst tax on for the products otherwise the order will be cancelled none of the things will be delivered unless we make payment.
Payments will be done through paytm details as below
Pos paytmwal1210203 at one97 communications, pos [protected] at paytm mobile solutions.
Order id’s - sdl53301604, sdl[protected], sdl[protected], sdl[protected]
My mail id [protected]@gmail.com.

Dear sir / mam
Main amandeep kaur maine snapdeal se carlton london brown loafer shoes 23/2/2017 ko purchase kiye the or shadowfax courier company ke boy ko 27/2/2017 ko carlton london brown loafer shoes return kiye the jiska reciept no 17604799 hai jo usne snapdeal valo ko return kar diye snapdeal vale bolte hai hamare pas nai pahuche 3 0 to 50 times snapdeal customer care pe bat karne ke bad ek executive ne mujhe bataya maine do shoes return karne the suddenly ye hua ki ek shoes shadowfax se assign hu tha tho or dusra nuvax se lekin mere dono shoes shadowfax vale ne pik kiye or unse ye galti hui unke pas mere ek shoes ki do request ai thi or vo dono shoes ek suborder pe unko jo do request id generate hui thi vo mujhe vo dono reciept de gaye isi karan mera ek shoes unke pas update nai hua jiska mujhe refund nai mila abhi takpls meri taki mera amount refund ho paye courier boy ka no [protected] or office boy anupam pandey ka no [protected] product snapdeal ko send kr diya gaya hai lekin unke pas nahi pahucha vo ye bolte hai ap unko confirm karo taki mera refund ho paye nahi to main apki company shadowfax or snapdeal dono par case karungi legal action lungi