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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 264

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M
meamitmeena
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changed product

Address:New Delhi, Delhi, 110029
Website:www.snapdeal.com

I ordered philips qht 4006/11 trimmer of 950rs.but when i received the product by dtdc courier service nd open it there is a nova nhc 3922 trimmer having price only 350rs while tracking product order showing message of cancellation
Order id-[protected]
Suborder id-[protected]
Seller add-shyam world
101-sairam complex, causway roadkatargam surat 395004...
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Nitu.fst
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ziyaa black crepe kurti

Address:New Delhi, Delhi
Website:www.snapdeal.com

I returned my order which is ziyaa black crepe kurti. Price is 597 and courier charges is 180.
Order number: [protected]
Complaint number: 40877113
Courier tracking number: k94902075


Name: mohit kumar
Email id: [protected]@gmail.com
Mobile n.: [protected]...
+1 photos
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R
r k beuria
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing items

Address:Jagatsinghpur, Odisha, 754142
Website:www.snapdeal.com

Dear Sir

I ordered two items with two different order number

1. Order NO [protected] Sun, 26 Mar, 2017 ie Yonex Blue T-Shirt (Colour: blue, Size: L)

2. Order no. Order ID: [protected] Placed on: Sun, 26 Mar, 2017 ie Yonex Badminton Power Cushion Shoes SHB 75 EX - Black & Yellow (Size: 8 UK)

In the invoice noinvoice no :S122B8/16-17/374dated :27-32017
There is no Yonex Blue...
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S
Samujjal4ever
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order ID: 17586847885

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Sir,
I m not getting a proper solution about this case for last three long months and now i have decided to solve the matter in consumer court registered reference id 212721...being a prior customer of snapdeal for last 4 years i am dealing frequently with snapdeal but i have ordered a weston 48 inch led tv last December which was malfunctioned and hence i complained the issue at ur customers service and they assist me to send it...
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M
mamtathakur
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the amount

I am loyal customer of snapdeal since 3 years, I have purchased 3 pair of shoes but i returned 1 pair to the snapdeal after that i didn't get any amount even after complaining so many times to the customercare (complain no.[protected] today when i talked to customercare they flatly said that they won't return any money please help me I am a poor housewife please resolve my query...
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A
ashish sa
from Durgapur, West Bengal
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Bad quality

Website:[email protected]

They are not taking my saree they are telling that return request is closed...
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I
ITER DMechanical
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zoook rocker wireless bluetooth portable speaker with dynamic lights

Address:Khordha, Odisha, 751002
Website:www.snapdeal.com

I have purchased a zookr bluetooth speaker but unfortunately it had some connectivity issue. So i returned it and the pick up was done bby vulcan express.
Order id: [protected]

Every time i call snapdeal for this issue they say that they will return as soon as they get it but nothing is happening

It has already been 13 days but neither i am getting refund nor i can track the product.

Snapdeal...
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A
Ashishvenu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Royal canin maxi junior

Address:Mumbai City, Maharashtra, 400022
Website:www.snapdeal.in

On 6th of march I placed a order with snapdeal of Royal canin maxi junior Dog food of 15kgs with order no. [protected]. On 15th of march when I opened the product I found that the product was not genuine as the shape, size, smell and the colour of the food was different from the previous food, So I placed a return request and the snapdeal executive took the parcel back on 16th march. On 22nd of march I received a email from Snapdeal saying...
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Y
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo vibe p1a42 mobile

Website:snapdeal

I had purchased a refurbished Lenovo vibe mobile from snapdeal. It has critical battery problem as well as out of warranty
I requested to refund but they are not supporting me.snapdeal said to issue a deny letter from service centre but service centre not providing that.I am very much stressed. I become a toy between snapdeal and service centre. Please help me.
Yogita Singh
Order no.[protected]...
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G
Gagan kakar
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Big big fraud by Snapdeal fraud fraud

Address:Faridkot, Punjab, 151203
Website:Snapdeal.com

Sir I purchase openbox meizu M1 note but the phone have some problem ..So I returned it.. when phone reached to Snapdeal they told k ur account has blocked because in ur account we found suspesious and difference...And told ur refund is not possible.and we bloke ur account big big fraud..I want my money or phone e back...I buy 3 phone from Snapdeal but they also defective phones so I returned and got refund but this time they Blok my account...
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U
Uday bhokta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not made

Address:New Delhi, Delhi

I purchased a jeans order id [protected] the product was not fit, i made request for return .
Under Suborder id [protected] return
request approved ticket no 40552823, schedule date for refund
was given 14/03/2017 but still not getting the amount, when
queried about it with customer Care official, illogical
reason has been given, i had placed the order on 27/02/17 and
the txn number was.
SNAPDEAL...
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S
Soumya1994
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product does not match description

Website:Snapdeal.com

I had ordered a Mac lipstick from snap deal that does not match the description of the product on its website. The product is of very poor quality and purportedly fake when compared to the same product in a brick and mortar store of Mac. The order number was [protected].
As I sent the product as a gift I was unable to personally assess its quality till date.
Snap deal should act as a responsible intermediary and ensure that...
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M
manish bhondokar
from Mumbai, Maharashtra
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Size and colour different

Address:Mumbai City, Maharashtra, 421201
Website:Snapdeal

I have order green joggers size 30 but I received size 36 and black colour pls return the any that I have paid you null service provided snapdeal...
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S
Sushil10
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaints about wrong product.

Address:New Delhi, Delhi, 110016
Website:www.snapdeal.com

I have order a Phillips hair trimmer on 25/3/2017 from Snapdeal.com which cost Rs.1150. But when i get my order it is of another company on 31/3/2017 by delivery boy(M:[protected]).
When i complaints about this in company customer care they denied to replace and refund the money.
Please take the necessary action against company.

Sushil Singh
M: [protected]
Order id:[protected]...
+2 photos
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A
Adnan Kazi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal rejected my confirmed order after 3 days

Address:Anand, Gujarat, 388001
Website:www.snapdeal.com

I have order Hair Straightner on Snapdeal 27th March, 2017 which amount is Rs 1250 and I had done the payment also. At the same time the same product was on 1550 Rs. on another website. As a human nature all wants benefit I go with Snapdeal and place the order.

After placing order 1st message received that we have received your order and will form after dispatch. 2nd message received after 2 days that vendor has accepted your...
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M
MUKESH GABRIA
from Shahapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill issue

Address:421001

HELLO SIR, We purchased Panasonic Split A/c 1.5 ton, model no. CU-UC18RKY2-2 / [protected], in oct-2016, but bill was missing, so kindly re-issue bill so we can service the A/C, without bill service person not servicing our a/c,

kindly send bill copy to our email: java.computer.[protected]@gmail.com

Mobile : [protected] / [protected]

thanks for support....
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L
Lingasamy
from Virudunagar, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id: 18606973227 (1 item) placed on 17 mar, 2017

Address:626132

Item damaged but packing is not damaged, item resend, Item has reached courier facility at Bangalore
09:16 AM, 20 Mar, 2017
Item has been given to the courier
03:42 PM, 18 Mar, 2017
Your item has been successfully delivered!
05:08 PM, 21 Mar, 2017
Refund has been successfully completed
06:09 PM, 26 Mar, 2017
PICKED UP
Returned item is received at Snapdeal. Quality check is in...
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V
vishnuaggarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10% off not provided on hdfc card

Address:Faridabad, Haryana, 121001
Website:www.snapdeal.com

Hi everyone,

I have purchased one micromax micromax q450 16gb white mobile from snapdeal on 17th of dec 2016 and it's price was 8, 299 rs inc tax on the website. There was 10% instant off on hdfc credit card however, i have paid the money through hdfc credit card and it's been 3 months i have not got the 10% off on actual price.

I have contacted them several time to get my instant off price but they always...
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M
Matrika21
from Dhone, Andhra Pradesh
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Want to change my delivery address.

Website:Snapdeal.com

I gave the wrong address by mistake. My order id is [protected], and the suborder id are [protected] and [protected]. I have sent an email but haven't got any confirmation message till now. Please look into this matter as I don't want to cancel the orders.
Thank you...
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H
halderpreetam
from Ahmadpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal did not return a delivered poor quality product.

Address:743337
Website:Snapdeal.com

I had ordered a backpack from Snapdeal.com. They deliver a very poor quality product. I have informed them repeatedly that I have not required this type of poor quality product but they did not return the item. They did not return the item as well as did not refund the amount till date. I have attached the order details for your kind perusal. Kindly give a resolution for this type of problem....
+1 photos
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