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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 266

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D
Deepasingh7373
from Vikasnagar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not upload courier receipt not getting refund

Address:Pilibhit, Uttar Pradesh, 262001
Website:www.snapdeal.com

Login [protected]@gmail.com
Contact no-[protected]
I bought a saree makewayin jacquard kanjivaram red saree but this saree is not so good when I returned then I got a message that my address lies outside service area that why I couriers through India post but still I don't get refund...
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Ramachandra Sastry
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bajaj 25 ltr geyser

Address:Bangalore, Karnataka, 560097

In the month of nov 2015 I ordered a 25 ltr bajaj geyser on Snapdeal. The geyser started leaking in 3 months. As i was under warranty i asked for replacement which didn't happen. After calling customer care many times as a regular job I finally got a replacement as a time being with a 50 lts geyser. They told me it was for sometime. As it is there is so much water scarcity in bangalore and inspite of requesting Snapdeal many times for a 25...
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Rahul Dekam
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for suborder ID-18654074906

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.snapdeal.com

It's not always good to deliver anything before time as everyone has some planned. I ordered my shoes and expected delivery was 27th-30th March so I was assured that I will be available on that date but I had some plan on 26th and you unprofessional guys send me a text just now that it will be delivered today. Please send me a text and apologize for the unprofessional behaviour and assure that it will delivered tomorrow....
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rsjtitans
from Bankura, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund overdue

Address:New Delhi, Delhi, 110020
Website:Snapdeal.com

Order id-[protected],
date-10 feb 2017-the refund was initiated and as per their site it shows that refund successful. However the same is yet to be credited in my account even after more then a month.
.
I havent received any resolution other then baseless assurances from customer care also. It seems i have been duped of my money.
RESOLUTION-
1) Refund of 2899
ATTACHMENTS:-
1) Order detailsbr...
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rajudib
from Gobardanga, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile handset

Warranty card not provided with mobile handset delivery.order no [protected]
invoice no S85F3B/16-17/7035...
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Pavan Tejaa
from Tanuku, Andhra Pradesh
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Problem in mobile battery which is still under warranty

Address:Vizianagaram, Andhra Pradesh, 535002

I have purchased Intex Cloud Jewel mobile which has 1 year of warranty. It is still under use. But the battery is draining too fast within an hour and even the time for charging it is nearly taking 10 hours. I have this problem from last 4 months. Still there is warranty.so I want you to solve this problem. And even the phone is getting heated frequently.
Please help me by solving this issue....
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Divakara Gjsd
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About delivery

Address:583123
Website:Snap deal

Dear sir
I have order the pureit classic 14 liters water purifier. On 17th mar'17 till not received. But as per your app I have searching the tracking same order will be delivered successful on 24th mar'17. But I haven't received the item please clarify the my complaint reply me.
I hope you leasing the my complaint...
Sub order is [protected]
AWB no. [protected]...
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Nagendrasingh622
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony SBH60 On Ear Wireless Headphones With Mic

Address:110096
Website:www.snapdeal.com

Snapdeal delivered me just a box, without item, it just had a large polythene, that, it weights like headphone, that is why i didn't doubt at first.
But when i opened the box, nothing was there, and immediately i complained them about this, they said that within 24hr they will resolve it, but they have blocked my account too, and i'm not getting any reply from snapdeal.

for reference---

Order ID: [protected] Reference...
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Tushar Hadikar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against your service

Address:Mumbai City, Maharashtra, 400042
Website:SnapdealN

I am tushar hadikar and i am your regular customer.and i satisfied your service last two years.
But i faced bad experience this time.
I booked the two bridgestone tyre date 1 march 2017.
But not delivered right time i call your customer care service last two weeks
But your customer service representative
Tell me expected delivery 15 to 20 march
Then he changed delivery date 21 to 25 march in your...
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poonam singh ahlawat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received duplicate and wrong product

Address:New Delhi, Delhi
Website:www.snapdeal.com

I have ordered on snapdeal.com with Order ID: [protected] Prc Mosquito Net Double Bed Pink Border for 1106 rs, they have sent single bed net, I have requested replacement and they have said they will replace it and picked it back and then refused to replace it saying it has passed our quality check, how it can pass their quality check if i have ordered for double bed and received single bed, and they are not even ready to replace it just...
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Sharathnair1
from Deulgaon Raja, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

JBL xtreme

Address:Nashik, Maharashtra, 422010
Website:Snapdeal.com

Actually i am sorry to inform u that i am not at all satisfied from your product.
in fact the charger and the product is of low quality and almost seems fake.
and the function keys arnt operating properly . volume key is functions to change the song...
and the led indicators inside the keys arnt working
while the packing of the product wasnt geniune as the original packing for JBL EXTREME
inshort seems...
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Simran Agarwal Rajawat
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Krown 3 pin mic extension female xlr cable

Address:Cachar, Assam, 788005
Website:Snapdeal

The delivery date of my product was on 21st of march, 2017 but i was not there at my place for some reasons so i couldn't receive it after that i rescheduled my delivery date and it was said by snapdeal that they will deliver it on the 23rd of march but unfortunately, i have been waiting leaving all my works just to receive this order but till today i didn't receive the order that is 24 th of march. I hope that am going to receive my order...
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aaqibameen
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order ID: 18090962570 SPL Must Have Combo of Keyboard Stand & Casio Piano Keyboard Bag

Address:Bangalore, Karnataka
Website:Snapdeal

Its been 3 months now since i have raised a replacement because of incorrect bag Hi team,

My mails n calls never responded back for more than two months and my product is struck in the warehouse .
As you can see in the attachment that I was shown the bag as Casio and I have received the Yamaha bag n I have no problem with the stand, because I bought the Casio ctk 7300 IN keyboard from Snapdeal itself for which I was...
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brun@123
from Meerut, Uttar Pradesh
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Mobile

Address:263152

My Order ID: [protected] and Placed on: Wed, 15 Mar, 2017 i am oder vivo y51l mobile what i have recvied a 4led bulbs and i am fist time shoping from online so why is my account is suspended please recheck and give me my product...
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A
ajaikumar.gbu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About return product

Address:Ghaziabad, Uttar Pradesh, 201204
Website:national consumer helpline

This is to inform you that I Purchased a product (Lenovo BL 243 Lithium Ion Battery for Lenovo A7000/K3 Note), Order ID: [protected] (1 Item) on 27 Feb, 2017. The product delivered to me on 04 march 2017.But the product was not working at that time so I have made return request to snapdeal for pickup but the pickup was unsuccessful. I have made pickup request to snapdeal many times but pickup is not done till.the delhivery pick up courier...
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Subashini Muralidharan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activa LED TV

Address:Bangalore, Karnataka, 641001
Website:www.snapdeal.com

I have received a manufacture defect product, hence i requested for replacement. Till date there is no positive sign. Could you please take necessary action on this. I have made at lease 15 calls to help-desk but no one bothers my concern. So please help me to get my money back. Kindly charge them heavy penalty amount as they are wasting my valuable time and adding to it giving a mental torture. Looking forward from your support....
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T
Te Jas
from Lucknow, Uttar Pradesh
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Fraud

Address:New Delhi, Delhi
Website:snapdeal.com

Myself Ranjana Vyas, I regularly purchase goods from your site. Recently I got a call from your company saying that I had won an assured gift from your company. At first I thought its an fake call but when I searched about the no. on truecaller then the no. was registered as snapdeal (online shopping) and the company employees assured me that they are from snapdeal giving me an employee ID i.e. sdl5927 name= Rahul gupta. This incident happedned...
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Akshay Thengane
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rescheduling of pickup

Website:Ecommerce

I was not available initially when the delivery guy first called me for the return of the item, then I received a mail stating that the return has failed and rescheduling has to be done, but there's no link on the website where I can reschedule the date of return. And it is also stated that the rescheduling must be made within 48 hours. How am I supposed to reschedule the date if there's no link through which I can reschedule the return date.br...
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Krantisai
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The items are not genuine & Both are duplicates

Address:600014
Website:www.snapdeal.com

With reference to Order ID: [protected] & [protected], I ordered both the items with a believe that all purchases on Snapdeal are new and genuine. But after opening the box, it found that both the items are not genuine. Both are duplicates. Both are beauty product which cannot be replace as per your return policy. But I purchased both the items with believe that both are genuine.

Moreover, the seller from which I Ordered also...
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Nraj0197
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Allahabad, Uttar Pradesh, 211004
Website:snapdeal.com

On 5th March cotton pant of light yellowish colour delivered to me as I ordered earlier by snapdeal but the size was not perfect to me as its size 30 so I returned the pant bcoz 32 or 34 size wasn't available .Delivery boy accurately checked the colour and brand of pant on the day of returning, After few days when I didn't get the refund I complained to the customer care regarding refund but they told that I returned them a blue Jeans and...
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