Snapdeal.com Complaints & Reviews

Hi,
With great sense of sorrow I am complaining this that it was never expected from snapdeal that they will cheat their customer. I ordered a Geyser through Snapdeal (Order Id: [protected], Placed On 30 Dec, 2016), which got delivered on 31st Dec'16, i requested for Installation also. The technician came and declared that the geyser is not working as it is unable to intake power supply. The technician was very rude and misbehaved...

I ordered pigeon product, but i got wrong product. so i requested to replacement product. the pickup is done by nuvoex courier but still i'm getting mail like pickup failed. almost more than one week its gone. every day i just calling the customer care and informing about this issue but no response....

Ordered one LG 43 inch LED TV.. Received a damaged product.. Customer care ppl dint arrange for a pick up.. They told me to send manually.. No courier company was ready to ship.. Finally I shipped with a local freight carrier.. The product reached their warehouse n I got a confirmation from carrier.. But snapdeal has no idea whether it reached or not.. It's more than two weeks.. Please don't purchase anything from snapdeal.. It's my lesson...

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https://www.consumercomplaints.in › Snapdeal.com › Snapdeal.com — Not received any...

First they deliver my an wrong product and when I wasn't happy with the material quality and returned it then they is telling me that my product is failed in quality check. What will I get that I'll return. I've called them they tell me that my they will help me but there is no help provided. Please help me. I want my refund if 14593 rs. Help me please....

Snapdeal has changed its procedure and service terms. I received this mobile in defective condition and it was inspected by a Snapdeal engineer as they did not believe me; He wrote a report and now the set is picked upon 6th Jan, 2017. On the website I was not allowed to return/get a refund. Why ? It was within 7 days. Also why this lengthy procedure of sending an engineer? It never happened before. I will have to try flipkart as they dont...

Hi,

I have purchased a kurta from snapdeal with order id - [protected].
For the day of purchased, i have requested return pickup 4 times.

But return is not processed, then i have called customer care 3 times. They assured they will schedule pickup in next 1-2 days. But nothing happend.

When today i called customer care again, they replied they can't do anything.

They...

I ordered redmi note 3 in snapdeal . But i have received sony headphone on[protected] . Then i requested for return. Within two days the courier boy (ecom express)picked up the product on[protected] and he gave me the pickup receipt. But till now there is no update about picking up the product in snapdeal website. I lodged a complaint about this issue in snapdeal. They asked me to send the pickup receipt. I sent the pickup receipt to snapdeal...

I'm ACHYUTH

My order id: [protected].
When I ordered for the product Snapdeal clearly mentioned that if I made the payment through card they won't be delivery charges. So I done payment through card.
Now my product has arrived but the courier people are asking Rs.50 extra as delivery charges. I'm not willing to pay this amount because that's Ur fault not said me earlier during order placement.
You please...

Order id :-[protected].
sub order id:-[protected]
placed on 20dec, 2016

placed order for lakme absolute compact.but not received.git a call from courier company before 4days and redirect the address also. still not received.today day after this way they are playing.most disapointed with service.snap deal team also not updating about the order.really not expected.need resolve asap....

A fake company which wasted my 1000 rs and also taken the product and did not refunded to that. i request you to not to buy from snapdeal order id [protected]...and there agent are misguiding me when i say them to give call to their supervisior they are saying they will not a fake ecommerce site...no support ever taken by them...never order from snapdeal they will take your money and not send the described item fake fake fake...

Sir i have purchased 3 items online in snapdeal website by using PNB debit card on dated 25122016 with order no-[protected]. The total order of rs 2020 but in my PNB DEBIT CARD deduct rs 1958 and balance of 62 rs is deduct in my freecharge account details of the order are
1) Omron Hem-7120 Blood Pressure Monitor
2) Intex DUO313 Black USB Wired Keyboard Mouse Combo
3) Terabyte Shrihit USB 802.11N Wifi Wireless Lan Network...

Hello sir, my name is saurabh i buyed the memory card from snapdeal 26 apr 2015 i received the product with some faults which is not in good condition i wrote a complaint for return but they took and auto canceled from there side the courier not came to my home now it has the 10 years warranty i call them today they gave me the samsung customer service no but all are incorrect and gave the fake address i call them 2 or 3 times the same happened...

Replacement request for the order ID: [protected] is placed under reference number 38650860 and I received a mail stating pickup will be done on 6/1/17 between 9am to 12pm but no one came to pickup the same and the response on the courier number given on sms was very poor and careless and wasted lot of money calling snapdeal customer care too but there is only IVR reply and no service personnel was available also wrote few emails which are...

Rajender semwal
Cont. [protected]
Cont me. [protected]

Complaint no: 38519302 of Skyline 2 Ltr SKVTL5.. of Snapdeal order no. [protected]

Hello Snapdeal
Some time ago I had a product on Snapdeal, product had broken out and that we return to the complaint, but now you're saying you can not visit your address for repalce, what is all this, then u came for delivery my product, then how he got...

I ordered an Acer Laptop ( Order ID: [protected]) on 30 December under the benefits of Snapdeal gold which was scheduled to be delivered by 1st of January. And it's 6th today and the product has not been delivered yet. Calling your customer care has become a headache for me. There is no contact info available for courier company. On 6th January your site is showing that the product will be deliver on 5th January(9am-1pm). Most of your customer...

I ORDER A XOLO ERA 2 MOBILE AS ON DATED 17 DEC, 2016 WIDE ORDER NO - [protected] and Online payment of 4050 Rs/- after bank discount . and Cancel the order same day . As per snapdeal Payment Returned in my account as on dated[protected], but till to date i have no received any payment, also shared bank statement to Snapdeal customer care e mail id [protected]@snapdeal.com and always only one reply from snapdeal "your refund of Rs. 4050 has been...

I have placed an order on snapdeal.com for which i have raised return request but unfortunately it is been declined in quality check.

My Order ID: [protected]
Order ID: [protected]

Now i want to know why it is been declined when i returned actual product what i have received even i have mentioned the reason for return.
Also they sent there executive to pick the item and he checked it than gave...

Order ID: [protected]

I have ordered laptop OS windows from snapdeal for where as the snapdeal has sended me laptop with OS Linux and the dealer has installed Windows 10 but all of a sudden I started facing performance issue I contacted snapdeal for the same and doing follow up from last one month
When I contacted Microsoft for the software issue they told me that these is not a Windows OS then I contacted Dell there...

I have not recevied the refund for the returned item ..its already been over 6 days now and the tracker shows refund already successful! What a lie ive been emailing continously but have received no help or reply yet. There is no way to get in touch with the customer care people! Totally hopeless service. Unacceptable ! I want money back as. No site has ever taken so long to refund! A simple process why harass the customers so much!!! I want...