Snapdeal.com Complaints & Reviews

I have ordered 1 LG 32 inch LED TV for 17523 RS and paid online using kotak debit card but after realizing product is not good I cancelled my order on same day I.e 18th Dec but still I m struggling to get the refund.
As per snapdeal they initiated refund on same day but they are not providing the ref ID as well.
Called kotak bank and snapdeal 10 times but no action taken yet

Really pathetic snapdeal

Order was delivered. Product was to be returned. Return accepted. Person did not turn up. Snap deal sent an sms saying the return may be cancelled since product could not be picked up. Product was ready to be picked up but no one came to pick up.

I tried to re schedule the pick up again. Could not find a place to do it. Tried calling up. Only a pre recorded message was available. No customer care person was available to talk to me.

I am desperately trying to get in touch with snapdeal

I have bought earphones named " House of Marley Smile Jamaica EM- JE041-ra earphones- rasta " with dated invoice of 22nd November 2015. Earphones were working well till last week but now "the right side of the earphones is not giving any sound" and also "the over all quality of sound has also depreciated with time". I have searched online and got to know that the product has a warranty period of 2years.

I have also tried you approaching through your help centre as well as your customer service, but i guess both of those facilities of yours are not competent enough to just hear whats your customer is saying.

P.S.: i am pissed off by this low quality of service from such a huge e-tailer.

Hope to look for a quality service from your side this time.

Order ID: [protected], Placed On 23 Nov, 2016
cheater snapdeal seller--SSMITN DKN-HOGLY-VOI
paid 456 through debit card.
but cancelled on same day.
status shows refunded on[protected].
but i didnt received refund in my bank account yet.
i had bank statement and also checked with bank.
made complaint with snapdeal with all neccesary details through mail to customercare .([protected]@snapdeal.com)
but no response yet.
snapdeal complaint number[protected]

I have order a part name as prestige induction but un fortunately it has been recived in damage condition from the last 2 day the msg iam getting that it will be pick up but still not pick & no response
the invice no s3a598/16 -17/37010 invoice date 23 dec 2016
seller ttk prestige limited
courier service xpressbees air sfc dock[protected]

request you please help out

Hello All..
Snapdeal Run a contest in Dec with Hashtag #le2OnSnapdeal on Twitter.
Many of the People Promoted their Brand Continuously non stop for day and night and completed task in less time.
After continuous follow ups to sanapdeal they announced winners completely from their employees list.
They cheated every genuine person who played well.
Here are the Proofs..
https://www.youtube.com/watch?v=H48rmtkbHY4
https://www.youtube.com/watch?v=Jp_Y_LNIEGg

Sir ajanta clock ritarn please.consuprom office complain .notice bhejuga aapako.

I didn't receive my credit for refer and earn still now.
It's more than 30 days.
Filed a compliant with customer care in 21st dec. (Reference number:[protected]
Haven't received any reply from them till date.
I have called they continuously from 21st dec to 30th dec.
They are just forwarding it everyday but no resolution is given.

Now i want my credit as well as written apology from them for wasting my time and money in calls.
Thanks!

I ordered the item on 24th december and got it on the date told ie 30th december but when i opened the box i didnt get happy i got angry the temper glass was already broken i called up the person who delivered it to me and he told me to choose replace and i did it but after sometime i got a message that the request for replacement for not processed but some one came and took it back as pickup and gave me a slip and had no patience to answer my questions and was asking me in a rude manner that should i take the pickup or not??
and i took his number and name and handed the package to him he just scribbled something for his number and left.
when i questioned him he said that "picking this up is it self a big thing u are arguing so much u itself have the package".
i need the replacement for my order or i need the refund as immediately as possible

I oderderd mobile micromax canvas fire 4 a 107 after delievry I found defect in mobile soon I want replacement or refund plss contact e your contact no is no working
Name - rakesh Jaiswal
City - anuppur
Pincode-484224
Contact no-[protected]

Please soon regard in my problem otherwise I will take strict action already I have given complaint in national consumer

Hello sir,
my self ashish d vasiyar and my bank account no.[protected]
i parchase one item online on snapdeal shopping at 14 oct, 2016 and than cancelled this item so snapdeal give me refund but this refund is not reflected in my account.my branch code is SBIN0007875 refund reference no.is given bellow

74332746289628806150514

Amount -5089₹

Hello sir,

This is vivekanand i am a customer of snapdeal and my register mobile number is [protected].

This mail is regarding of my current order which is
Wybor f1 w32 n06 80 cm (32) smart hd ready dled television order-id - [protected]

This product should be delver on 28th dec which is the promise date from snapdeal side but still i didn't get any update about my product like when i will get it. From 24th dec the tracking status is showing the product is reached to bangalore dc but still snapdeal courier partner is not able to delver me the product.

From 27th i am start ping to customer support for give me the delivery on time because i am going out of station, but after that also maybe snapdeal customer care is not take it seriously and that's why today is 29th but still i am waiting for my product as well as any kind o[censored]pdate from customer care side, so many times i called to customer care but they are always telling me to wait, i am asking only one question sir if the product will reach to bangalore on 24th then why it is taking this much time to delver me?

But no one given me the answer of this, i am expecting the support from you for the same. I asked to snapdeal customer care tell me the address where is my product i can go and collect it from there but they are telling me this is not the policy of yours company.

This is very bad experience with snapdeal i am not expecting this kind of support and service from your side.

I am writing this mail to you because i am expecting you can do something for me which snapdeal customer care is not did.

I am expecting the replay at the earliest.

Thanks
Vivekanand

Hi,
Issue with order number [protected].
Snapdeal not letting me to return the incomplete order delivered to me.
Customer care number never works.
Finally managed to write to "[protected]@snapdeal.com".
However, they said they will arrange for a return pick up.
Here is the complaint number 38339696.

Worst service provided by snapdeal.

Thanks,
Aparna. P

Its 9th Working Day Today And So Far I Have Not Rcvd My Refund Amount Of Rs. 8541. I Placed An Order ID: [protected] (1 Item) Of Samsung Galasy J2 Pro (16GB) And Cancelled The Order On The Same Day. Suborder Id Is : [protected] So Far I Have Not Received My Amount. It Seems It Is A Matter Of Cheating And Fraud. On 27/12/2016 At 04:46 I Received Call From Snapdeal With Assurity That You Will Receive Your Amount By 29th December. But Still I Am Awaiting My Amount Of Rs. 8541. Please Look Into This... It Seems There Is No One In Snapdeal Who Is Working On Customer Complaints.

Dear Sir
I am seller at snapdeal.com from last many times.But in few months ago they block my account with saying that I am selling fake mobile battery of Micro max and samsung. Also they have block my payment of more than 1 lakh
When I check on snapdeal.com at that time and at present time, I found that still all the sellers are selling like this only
When I complaint them that I have given image to snapdeal and once they have approved title image and all data then only it has become live
There escalation team is saying that its not snapdeal responsibility to check this all.And other sellers are selling they will be out within month
But after 6 month today also all are selling in that way.
Now they are asking me to pay penalty of 6 lakhs and after negotiation they said me to pay 3 lakhs

I want to tell you that If they have such policy than why they are allowing others to sell
Even in SD+ such products are solding out daily
My Mail ID : [protected]@gmail.com
Account Code : Scf84c

Please Give help me in releasing my payment

Snapdeal grievance team,
I have filed a consumer complaint against Snapdeal for order ID [protected] delayed and fake commitments since this order was placed on 27th December in Snapdeal gold and suppose to deliver by 28th December and no one responded even after called 3-4 times to customer care .more over courier service updated the order status as first delivery attempt was failed and update your next preferred time which is ridiculous since without calling me how can they update on my order status.. I will never buy any product from Snapdeal henceforth and make sure I will spread this to my other colleagues in my office also...

Regards
Gopinath
[protected]

Sent from Yahoo Mail on Android

On Thu, Dec 29, 2016 at 8:19 PM, Consumer Affair
wrote:
Dear Gopinath,
Your Complaint has been successfully lodged and your docket number: 113174.
Please visit Track Complaint as enter the above docket number.

I have returned the order and the refund is done for free charge acount.So please refund the money to the bank account
IFSC CODE - VIJB0001459
ACCOUNT NUMBER- [protected]

Why Cancelled this product Without informing Me ...I Want This Product any situation Without Excuses... Before 31st Dec 2016...

Sony Micro Vault USM16GR/BZ 16 GB USB 2.0 UTILITY Pendrive Black.Delivered on 14 Dec 2016. This product was purchased and delivered but I didn't receive Cashback of RS 200 in my FC wallet but I received the message from u that it has been credited but later when I checked it said that not applicable and on Snapdeal my FC account shows balance RS 27 instead of RS 227 . Please look into the matter.

R.

I placed an order for Lee Mark Blue Georgette through snap deal on 17Dec . Got assurance will get deliver on 28 Dec. Today is 29 Dec still product not received. Customer care no response. One lady made me to wait for half hour saying she will tranfer my call to higher authority (called at 2.45 apprx on 29.012.2016)
Order No is [protected].
[protected]@gmail.com