Snapdeal.com Complaints & Reviews

I have order a bedroom set through snap deal but unable to order my free installation. Since the item is packed and has only 7 days for return as per policy we have already lost 4 days and no body has contacted for installation . I have sent an email to their help center but no response. I would like to lodge a complaint on the post sale service.

The order no in Snapdeal id [protected]...

Sir,
duly paying rs.5, 079/- through south indian bank debit card on 02.11.2016, i have placed an order for titan octane watch model no.Ne9308kmo1j men’s watch, vide order no.[protected] and the watch due for delivery on 10.11.2016. Instead of watch, i found i-kall mobile model no.88 in the box received by courier. Mrp of the same is rs.699/-.

Contacted with customercare and lodged complaint ticket id no. 35677694...

मैंने जो सामान बुलाया था वो नहीं आया था दूसरा और पूराना सामान आया था फिर मैंने इस सामान को फिर से कोरीयर कर वापस भेजा और अब ये कंपनी के लोग बोलते है हम आप को पैसे वापस नहीं कर...

I dnt know that my complain will be solved here or not.
I bought Matrix hair mask, combo oack with serum. Made 2 order.
1) Matrix hair mask + serum = Rs. 407
2) Matrix Hair mask + serum = Rs. 406

I took cash on delivery of Rs. 407 and paid cash.
I canclled the order of Rs. 406 and never got even the delivery of the same.

The order of Rs. 407 was incomplete as I got Hair mask but not...

While using phone its getting off after 2-3 hours and when I use finger to unlock my phone through finger print sensor and then it's vibrates only but phone isn't open... this issue comes 2-3 times in a day.
Phone hang during operating the phone, I many times reset the phone but same problem comes....

Order No : [protected]
I had placed an order amounting to Rs 199 but returned it due to some fault. Now I haven't received my refund amount even after 4 days of Snapdeal saying me that they have refunded it successfully. Please help me.....

I have ordered for Reebok White Running Shoes with Sunglasses at rupees 1999/- as 68% discount as price shown is 6200/-
but in box it is is mentioned as 3699/- and the sun glasses are dirty and shoe also not comfortable . so i go for returned/replace the product.
the snap deal courier boy taken the product after 8 days they made a call that quality check is failed and the same product will be sent back.
after 8 days...

Hi Sanpdeal,

I had ordered "Bull's Eye Brown Biker Jacket". Jacket was delivered on 19 NOV 2016 and I opened it on 21 NOV 2016. Product was damage. I was placed for replacement and refund for that. I have suffered for since last 6 day. I was called customer care 10-15 times but they denied for replacement and refund for the product. Executive and sr. supervisor spoke very rudely on call. They was gave me reason o[censored]ser account...

Sir i baught a samsung galaxy j3 mobile bu online payment but i cancell this order but i dont recive my refund in my bank account please help mye about my refund states...

Order ID: [protected]

I have Order Tata Sky HD Dhamal mix pack as on 11-NOV-2015 through Snapdeal. The very next day have cancelled the order but the order was not cancelled due to order was already shipped. I told to mother not to receive any product from Snapdeal but the courier person told it is not a product. Then my mother have received the courier which was a just an paper in which a Voucher Serial Number was available....

I ordered earphone and i got packed empty box. I was so shocked i tried to call all no of snapdeal company but all no are switch off i also filed complain against that and requst for refund but i didn't get any kind of reply. I also called customer care of snapdeal but no human being their to pick up my call i only heard machine voice. What should i do now....

I ordered trimmer nova nht1046 (white)
it is too old and used product.
So please help me .
Item code gn048390
order no.- [protected]
sub order no.- [protected]
invoice date[protected]
invoice number- sf3906/16-17/27243
contact number- [protected]/[protected]...

I want to return my order. By mistake i cancel the return request. Now i want to return my order. So again open my return request. I don't get information about my return request. My order no. Is[protected] and my registered mobile number is [protected]. My registered email id is [protected]@yahoo.in. But this id is not working so reply on [protected]@gmail.com. I was editing the address by mistake i cancelled request. So, reopen...

I have ordered 2 nos. Of pillsbury milk choco spread 180 gm pack of 2 but, i got delivery of only 1 no. But, both the items were shown as delivered at snapdeal account. Immediately i tried to report and tried calling the customer care but, i could not reach them as the options were not allowing to speak to any of the customer care executives. I then cancelled 1 of the items. None of them reached out to me till 20th nov'16. I got a call from...

I have purchased a biker jacket from snapdeal (placed on 08 nov, 2016 & delivered on 16 nov, 2016) and with some issues on its built quality i have resend it back (with in seven days as per the return policy of snapdeal). soon i have got a notification from snapdeal mentioning that my return order has been refunded on[protected]after the quality check policy of snapdeal). but as per the snapdeal policy, it should be refunded with in four...

Sir / Madam, I ordered Xolo Era 4G (as advertised by Snapdeal) but received a 3G mobile without any information on the box. Only after Jio sim was issued and installed, as the phone was not working, we came to know that Snapdeal has sent us a 3G phone. Snapdeal said they can not refund, but replace. When asked to replace with 4G phone, they asked me to return 3G phone by courier. After receiving the phone from me / courier, SNAPDEAL is now...

I have placed my order on 22nd of october and yet not received my order.

Item: yamaha new keyboard psr-f51. Free adaptor
Order id: [protected]
Suborder id: [protected]

Right now the order is not even trackable. It has been a month now since i placed the order.
I sent multiple emails to kunal bahl and parul batra on this but still no replies.
Snapdeal customer care just keep on saying...

Oder product is not in the packet & there is some stones, some papers, a old mobile cabin ate & usb data cable in the packet ...

I have ordered a leEco smart phone of RS 14099 frm Snapdeal by cash on delivery..but when I received my packet frm the delivery boy and opened in front of him after given the amount the packet contains a mobile wallet and when I opened it ..inside the packet I found some papers, a stone, a...

I ordered few products from snapdeal which I didn't like and placed returns within 7 days of product delivery.
I successfully paid through my credit card and product was delivered.
Now customer care has closed my complaint stating there has been some issues with the payments.

Had there been some issue with paymemts not only snapdeal would've disallowed me to pay and place order rather it wouldn't have delivered...

Im purchasing redmi note 3 gold 32gb on november 3rd but now november 24 my phone touch is not working i need to replace or recovery i have no service centre to my near city please help me i got product recipt on tvs electronics ltd-blr-pc
C/o proconnect supply chain solutions ltd, sy no.
102/1, adakamaranhalli village, dasanapura hobli,
Makali post,,
City bangalore / state karnataka
Pin 562123
Company's...