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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 533

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K
kanika1234
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile

Address:Haridwar, Uttarakhand, 247667

I have purchased mobile on date[protected] online from Snapdeal online distributor but after some time there is problem in my mobile - battery problem. I have complained and it was changed after some time but now again there is same problem in battery Please file my complain and respond me on my mail or mobile The details of mobile is given below Invoice no. s6f08b/15-16/48870 Invoice date :[protected] Company : Micromax Model No....
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Chirayu Agarwal
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of my order and not processing my refund.

Address:Gwalior, Madhya Pradesh, 474001
Website:Snapdeal

Order Id: [protected] I ordered Macbook Pro on 7th Dec'15, even today on 11th Dec'15 they are not sure about my product. They cancelled it without informing me and I have called 5 times to customer care and everytime they are telling me a new story and lame reason "technical glitch". When I am asking for refund they are saying sorry sir it is not cancelled we will process, then again they are saying it is cancelled. I am done with snapdeal,...
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S
sandip_padwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective products and no refund (Order id:10410346783)

Address:560068
Website:www.snapdeal.com

I purchased 4G tablet from snapdeal.com. It got delivered on 7th Dec. And after usage of few minutes I realized screen goes OFF if you reduce the brightness below 25%(approx). so I stopped using it and same day requested for REFUND because of its quality issues. I suspect that it is refurbished product. Snapdeal guys on 9th dec. called and asked to visit service center to resolve this issue. I barely used that thing for few minutes. I...
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R
rajat679
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating / overcharging than MRP

Address:110066
Website:www.snapdeal.com

Hi: 1. order No. [protected]: Item: Revital man 30 Caps I was charged Rs 430 but when i recd the courier, the MRP printed on the cover was 280/-. Why i was charged more than the MRP? 2. Order No. [protected]; Sub Order No. [protected]; Item: Lemon Squeezer cum Bottle opener. I was charged Rs 172 for it by conveying on the site that it is of Rs 299 and after discount it is for 172. But when I recd the courier i found that the MRP...
+1 photos
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B
baldevmakwana
from Surendranagar, Gujarat
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Not give me a refund 2 months and not pick up a products

Address:Surendranagar, Gujarat, 363001
Website:www.snapdeal.com

Hi sir

i compleant to snapdeal and i purches a samsung led TV and this is a use products and o complean to snapdeal but not give me a risulesean and i surfing 2 munth and i call snapdeal more than 104 time and i send more than 100mail but this is not give me risiulesean...
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P
Parab7666
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel my order without my permission

Address:400063
Website:Www.snapdeal.com

My order no. [protected] I am order axe signature perfume cancel without my permission and this item is urgent for me why cancle this item...
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V
vidyarani 1234
from Karimnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return request no. 11796508

Address:New Delhi, Delhi, 505001
Website:snapdeal

I ordered mattresses. But I received not accurate measurements and low quality products. Some bad smell also coming from mattresses.For return pick up I requested after received. But the process for return still it is not completed. No couriers are accepting to return. Same said to snapdeal. They are working to return process.nearly one month completed....
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anilrathod04
from Nagpur, Maharashtra
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Return/refund is not initiated under 7 days of return policy.

Address:Nagpur, Maharashtra, 440022
Website:snapdeal.com

I have purchased mobile phone (meizu m2) from Snapdeal. After receiving the delivery I had a look over quality and I was not satisfied. I have register a request to return the product under 7 days return policy. But I got the call from snapdeal customer care saying we can't recall the product due to trust pay policy for electronics items. This is not visible when customer purchase products. Due to their usability issues I was fooled by Snapdeal...
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brahmanand halarnekar
from Ahiri, Maharashtra
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Replacement not yet initiated

Address:North Goa, Goa, 403512
Website:Snapdeal.com

Your courier partner pick-up our product Glory Deginer Multicolor Analog Watch Combo (white, Pink, Blue & Black) of Snapdeal Order No. [protected] but replacement for the same not yet initiated....
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R
rahulsetia13
from Chima, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Different product. Pickup refused. No replacement. No refund.

Website:snapdeal.com

This has been a fully messed up experience with snapdeal. One of those I'll-never-buy-from-snapdeal-again ones. I ordered a titan watch from snapdeal. I received a Reebok watch. Ok [censored] happens. I requested replacement. Request refused, as seller didnt have it in stock anymore. Alright fine. I requested refund. Promptly got a text saying pickup will be done within 3 days (I am feeling proud to be a snapdeal customer. roflmao. read on). Next...
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S
sushilrawat15
from Guwahati, Assam
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Wrong product delivered

Address:Jabalpur, Madhya Pradesh, 482001
Website:www.snapdeal.com

From snapdeal I ordered for canon powershot SX610 vide order no [protected] on date 14 Nov 2015 . I paid amount 11900/- as against the model of camera i have chosen . On 21 Nov I have received canon IXUS 165, which is priced much lesser than what I have ordered. This is error done by snapdeal and I have communicated the same to their customer care. I have initiated the return/replacement the very next day but till date nothing sincerely done...
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A
Aamir Pathan
from Pune, Maharashtra
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HP 15-ac119TU

Address:411001
Website:snapdeal.com

HP 15-ac119TU I have ordered this model and snapdeal delivered me different model the model is HP 15-ac156tx pls replace this model and pls don't fraud any body like this, pls solve this problem snapdeal otherwise i have another way to solve this by police complaint...
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Aamir Pathan
from Pune, Maharashtra
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HP 15-ac125TU

Address:411001
Website:www.snapdeal.com

I have ordered laptop from snapdeal and snapdeal delivered also but the laptop model is different the model number is HP 15-ac156tx pls help me...
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M
Mishel Fernandes
from Raia, Goa
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Refused refund for damaged product

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

This is to bring to your notice that i had ordered bagy malone green shoulder bag with snapdeal dated 16th august 2015 order no. [protected] for rs. 1299/- and this bag was physically damage so i raised a complaint (Compaint no.[protected] and asked for refund. Snapdeal arranged for reverse pickup (Tracking no.[protected] and that bag was collected from my official address that is registered – dynamic tours and travels, lourenco apartments,...
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S
SnehalB
from Mumbai, Maharashtra
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Delivered wrong product

Address:New Delhi, Delhi
Website:www.snapdeal.com

I had ordered LG 6 KG LGT7070TDDL product worth rs 15190 and i received product LGT7071TDDL of rs 12930. Now snapdeal is not giving reverse pick of the product....
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K
Kamna Dutta
from Sikar, Rajasthan
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Regarding the wrong product delivered

Address:231222
Website:snapdeal.com

I had placed an order for curtains on 10/11/2015.The order was delivered in parts and because I had to go out of the town due to an emergency, one of my staff who is illiterate received it on my behalf on two days.When I came back and opened the packages on 28/111/15, to my utter dismay I found the color of one of the curtains was different from the seven other ones.I mailed the website immediately and informed them .I just asked them to...
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U
umesh kangale
from Gurgaon, Haryana
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Wd3200avvs 320 gb internal hard drive for desktop

Address:Nagpur, Maharashtra, 440034
Website:www.snapdeal.com

The Snapdeal.com sell me a damaged Hard Disk. Which is not working. I complaint after 7-day period expire because I am busy in Diwali Festival with family. They not providing me any service center address. where i go and solve my problem. They are either replacing my product or refund me. The company is showing their attitude, arrogance and negligence. Please take Strict action against them....
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Mishel Fernandes
from Raia, Goa
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Snapdeal refund refused worth Rs.7854/-

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Snapdeal has refused my refund worth Rs.7854/- and they have my product and my money also. It has been almost more than 2.5 months but still no refund given.

How snapdeal can fool the buyers. Snapdeal manager stated that their compliance team is sitting to check the history of the past orders and based on that refund is given.

As a buyer we pay for the product and if the product is faulty then it is not their...
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Ancy Gonsalves
from Ujjain, Madhya Pradesh
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Refund of money

Address:New Delhi, Delhi, 403802
Website:www,snapdeal.com

I purchased a kurlon mattress from site and it got delivered on 15th November 2015. i realized the wrong was wrong and immediately placed a return request on 16th November 2015. i received an email confirming about the pick up in two day through Renuka Logistics. two days later i called call center about the pick up, but nothing has happened in spite of repeated calls and follow up. today its 25 days and the pick up has not happened....
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U
upender surabhi
from Mumbai, Maharashtra
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Lenovo laptop adapter

Address:560001
Website:snapdeal

Almost three months completed.Still my money not refunded . Order number [protected] Refund Reference Number:772575 I called no.of times to the Customer care, still the problem not solved. Kindly check & see that the money is credited as soon as possible....
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