Snapdeal.com Complaints & Reviews

Dear Achauhan1

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear vinay andem,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Gagansaini07,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Ishwar Singh

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team

Dear snkichhu

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear ajith kumar kp

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear deepgagan021,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear chsnreddy

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Sir,
Order id: [protected].
Reference number :07657938
The order was placed on[protected]. Returned on[protected]. For that your team initiated Refund on[protected]. But i didn't get the Refund. Than i contacted your team on[protected] and found that the account number given by me is incorrect. Than i inform the matter to your team They told me if NEFT returned to their a/c they send again to correct a/c. Otherwise They cant give the Refund again as the details was provided by customer. Ok i agree with these words immediately i check with my branch for that wrong a/c number given by me. I was confirmed by our the wrong a/c number given by me doesnt exsist with my Branch. Here if NEFT sent by your team definetly you'll get UTR number but you didn't get it. Even your team get UTR number the a/c number & IFSC CODE doesnt match for this reason it returned to senders a/c automatically. But when i request them for UTR number on[protected] they give "[protected]"as a Refund reference number and told to share this number with my Branch to Know the exact status of Refund. Later on[protected] They give another number as Refund reference number" P[protected]" And tell the same. Sir is this Refund reference number usefull to know the status of Refund from our Branch. For that reason i contacted your team again & again but your team tells that you have to wait for 48hrs, 4 business days, 7business days like that. On 30-oct2015.i got a mail from snapdeal to Submit currect a/c details i submitted that on the same day and it shows that sucessfully submitted. Later i got a mails from snapdeal continously on 31oct 1nov than i contacted your team for that he told snapdeal have some Technical problems in that link so you send through another way. I send the correct details and got mail from snapdeal on & 3 Nov 2015 i.e. We received your a/c details and initiated the Refund within 24hrs but i didn't get the Refund. Again i request them for UTR number they send same Refund reference number i.e. P[protected]. The same was Sent me on 12 october, 7nov & 19nov.finally they told they didn't get any responce from your finance team as the NEFT was returned. It may take 48hrs to get that. Finally i got a mail and call from senior manager on 22 Nov (sunday) they told they got infromation from your finance team as the NEFT was returned and they initiated on23rd. On 23-nov 2015 i got a mail as the Refund was initiated and will be credited to my account in 4 business days. But still now i didn't get the Refund. And when i contacted snapdeal team to request for UTR number they told me they didn't get it from the finance team.

I purchase Suryamate A8 Induction Cookers Wear my order no. [protected] . I replaced it 2 time but my problem didn't solved .
I want my refund please refund me
Muje do bar company ki or se call v aya ha refund ka kiya per abi tuk muje koi refund nhi milla ha
Please solved my problem
My contact no. - [protected]
Mail id - [protected]@gmail.com
Name - Shubham Chaturvedi

Dear Shubham Chaturvedi1996,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Now, although the mirror has been taken, it has been a month the money hasn't been refunded to my mother's account. I do not know how Snapdeal is working on this complaint.

Dear Meet Borkar,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Nothing had done from snapdeal to refund.

Regards
Meet

I'm sharing a few emails that I had with them.

Dear ramesh,
Is this the standard mail that you send to everyone? I've been receiving the same reply for the past 3 months. I'll file a case with snapdeal if you don't stop sending me messages

Sent from Yahoo Mail on Android

Hide original message
On Mon, Nov 23, 2015 at 1:51 PM, Snapdeal Sellers Help
wrote:
Dear Partner,

Greetings from Snapdeal!

Subject- Re: [Snapdeal Sellers Help][protected] Re: [Snapdeal Sellers Help][protected] Complete Deactivation

We Apologies for the inconvenience caused to you.

We would like to inform you that we have esclated this issue to the concern department and it would be reflecting in our records as soon as possible.

For assistance, write to us at [protected]@snapdeal.com.

Happy Selling!

SD Seller Help Advisor
Ramesh.KS

[protected] Original Message[protected]
From: Sinu Joseph [[protected]@yahoo.com]
Sent: 22/11/2015 12:08 PM
To: [protected]@snapdeal.com; dinesh.[protected]@snapdeal.com; imran.[protected]@snapdeal.com; [protected]@snapdeal.com; md.[protected]@snapdeal.com; anshul.[protected]@snapdeal.com; suraj.[protected]@snapdeal.com; justin.[protected]@snapdeal.com; avanish.[protected]@snapdeal.com; rawat.[protected]@snapdeal.com; [protected]@snapdeal.com; [protected]@snapdeal.com; ashish.[protected]@snapdeal.com; [protected]@snapdeal.com; nitin.[protected]@snapdeal.com
Subject: Re: [Snapdeal Sellers Help][protected] Re: [Snapdeal Sellers Help][protected] Complete Deactivation

Hi,
This is my 13th mail to snapdeal. I"m still receiving sms from snapdeal. "Know more about the all new 'Query Panel' at Snapdeal.". Please find attached the screenshot of the messages [Image is no longer available]
Can you please unsubscribe my number from all database at snapdeal? my number is [protected]
Sent from Yahoo Mail on Android

On Sat, Nov 21, 2015 at 3:43 PM, Sinu Joseph
wrote:
Hi,
This is my 11h mail to snapdeal. I"m still receiving sms from snapdeal. "Know more about the all new 'Query Panel' at Snapdeal.".
Can you please unsubscribe my number from all database at snapdeal? my number is [protected]
Sent from Yahoo Mail on Android

On Mon, Nov 16, 2015 at 8:18 AM, joseph.[protected]@yahoo.com
wrote:
Hi,
This is my 10th mail to snapdeal. I"m still receiving sms from snapdeal. "Know more about the all new 'Query Panel' at Snapdeal.".
Can you please unsubscribe my number from all database at snapdeal? my number is [protected]


On Friday, 6 November 2015 3:07 PM, Rameeza A Concentrix wrote:

Dear Partner,

Thank you for writing to us. Your request[protected] has been resolved at our end.

Please respond to this email within 7 days for any further queries or we will consider the case closed.

To add additional comments, reply to this email

Thank you.

Sellers Help Team - Snapdeal.com


[protected] Original Message[protected]
From: null[joseph.[protected]@yahoo.com]
Sent: 06/11/2015 09:12:56 AM
To: [protected]@snapdeal.com; dinesh.[protected]@snapdeal.com; [protected]@snapdeal.com; md.[protected]@snapdeal.com; anshul.[protected]@snapdeal.com; suraj.[protected]@snapdeal.com; justin.[protected]@snapdeal.com; avanish.[protected]@snapdeal.com; rawat.[protected]@snapdeal.com; [protected]@snapdeal.com; ashish.[protected]@snapdeal.com; nitin.[protected]@snapdeal.com; [protected]@snapdeal.com
Subject: Re: [Snapdeal Sellers Help][protected] Complete Deactivation


Dear All,
What do I need to get mysel[censored]nsubscribed from snapdeal? I'm still getting 5 to 10 messages daily from snapdeal Please unsubscribe my number from your database. [protected].


On Monday, 7 September 2015 11:18 AM, Nitin Khatwani wrote:

Dear Partner,

Thank you for writing to us. Your request[protected] has been resolved at our end.

Please respond to this email within 7 days for any further queries or we will consider the case closed.

To add additional comments, reply to this email

Thank you.

Sellers Help Team - Snapdeal.com


[protected] Original Message[protected]
From: null[joseph.[protected]@yahoo.com]
Sent: 07/09/2015 10:05:25 AM
To: anshul.[protected]@snapdeal.com; [protected]@snapdeal.com; [protected]@snapdeal.com; md.[protected]@snapdeal.com; justin.[protected]@snapdeal.com; [protected]@snapdeal.com; ashish.[protected]@snapdeal.com; [protected]@snapdeal.com; rawat.[protected]@snapdeal.com; avanish.[protected]@snapdeal.com; suraj.[protected]@snapdeal.com; dinesh.[protected]@snapdeal.com
Subject: Complete Deactivation
Dear All,
I had an account with snapdeal Sac554. Currently i'm not willing to continue with snapdeal with no specific reason.
I had requested for account deactivation, for which i got an intimation that it has been successfully closed.
But i'm still getting sms from snapdeal regarding trainings or some other messages. Please unsubscribe my number [protected] from your database.
Please check this snapdeal link SMS Unsubscription. This is also not working. Please take this issue on priority. I'm getting some 20 odd sms per day.


SMS Unsubscription
SMS Unsubscription

View on www.snapdeal.com
Preview by Yahoo


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To unsubscribe from this group and stop receiving emails from it, send an email to sellershelp+[protected]@snapdeal.com.
For more options, visit https://groups.google.com/a/snapdeal.com/d/optout.


Best Regards,
Ramesh.K.S.
Seller Help Advisor
Snapdeal
[protected]@snapdeal.com

ref:_00D90rLqf._5009016wFce:ref

Dear Deepikaprinjha,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Hi Deepikaprinjha,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

Dear niradpatnaik,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear ajith kumar kp

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear ecosmos

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Thanks, at last for contacting, but support I got is poor. The terms and policies on site are not aligned with what customers get. The customer support directly says we no longer provide such service, then why do you have it in the first place. I was preferring to get the SD cash as refund instead of bank transfer as I wanted to purchase from snapdeal only, but now I no longer want to do that.

Dear ecosmos

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team

Solved but with lots of rudeness

Dear Ishwar Singh

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Ganesh Sekar

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Vrushabh Dongre

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear alokjain198

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Complaint no. 14055187
Order id [protected]
Phone no. [protected]

Initially, I ordered camera on 17th Nov. 2015, then on 19th I got one sms that your order is cancelled and money is refunded back to your account by the snapdeal only. then on 20th nov. I reorder this product, I received this product on 25th nov. I opened it in front of courier boy, but product is missing inside the box. He said me sir parcel is sealed pack. We cant do anything, contact customer care. then I contact customer care . My case is referred to senior team. I got call on 25th evening around 6.15pm, he said that we investigate and we found that this is the fault of the customer and this is the second time its happened with you. I am explaining him that this is first time and i am shocked to see this and that order is cancelled by snapdeal only not by me. But he saying i am closing your issue and he cut the phone. then, on 26th morning i contact to customer care then they again referred my case to senior team and after that I didnt get any call. But I again and again contact customer care but till now i didnt get any solution.

Today, I got my one call from Snapdeal Mr. Prakash from Social media escalator team, that we are closing your issue and he cut phone. I told him to mail me this that they are not entertaining my issue. But he didnt. and cut my phone.
So, noe I have decided to complaint against snapdeal in written not online to consumer court.

today i have sent all issue to all newspapers and to all social sites

No solution is provided till now and now I have lodge an FIR report against snapdeal and now going in consumer court for written case

now i got call from Mr. prakash senior head of social media escalating team . He said that we are closing your case.

I didnt get any solution till now.

They are not replying to my mails that means this is the FRAUD done by snapdeal only.

Missing of product in parcel complaint against snapdeal through Xpressbees
order no [protected]FRAUD OF SNAPDEAL AND XPRESSBESS COURIER

Dear alokjain198

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards
Snapdeal Online Team

I had online purchased on 10 of may n dilivered only one activation code slip on 14th may but I'm not get anything your side I need want refund my amount otherwise resolve with in end of day otherwise defiantly book on case consumer court plz help us as early as possible

Snapdeal.com — want to return a defect order back to snapdeal

I've received a company manufactured defect order from snapdeal and I'm not happy with this. i want u to take back the defect order and solve my problem

Dish tv connection

I had online purchased on 10 of may n dilivered only one activation code slip on 14th may but I'm not get anything your side I need want refund my amount otherwise resolve with in end of day otherwise defiantly book on case consumer court plz help us as early as possible

not received order

I have placed an order of ambrane tab. Awb no[protected]. Please send it as early as possible. Its my kind request

Totally ford company

VIP Spector Brown Trunks-White Elite Vests Pack Of 4 I think there are 4 Trunks and 4 White Elite Vests. But which pack come to home that pack MRP Rs.390.00 You sale me Rs.434.00 I am totally unsatisfied.

faulty wrist watch

I have got a faulty watch of artzz. I want a new watch soon.

product is broken

ORDER NO [protected] . earphone is right earphone is brack .so do action earlyer

HEAT DOES NOT WITHSTAND

I HAVE BOUGHT A MEGA SLIM FLASK BOTTLE 1000 ML.I BOUGHT THIS ON FOR MY SON'S NIGHT FEEDING PURPOSE. BUT HEAT DOES NOT WITHSTAND FOR LONG TIME.MILK BECAME COOL IN NIGHT ITSELF, SO I NEED REPLACEMENT. PL.DO THE NEEDFUL.

rc drift car

It is not good, snapdeal is not good

Dear Shailee Khandelwal

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team