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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 539

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S
sankar4
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to accept return of my pureit classic 14 litres water purifier

Address:New Delhi, Delhi, 560037
Website:www.snapdeal.com

Ticket ID[protected] Order NO-[protected] Product Name-Pureit Classic 14Lit.. Snapdeal sent a mail to me:- Reference to your call at 25th Nov, 2015 04:17 AM today - Unable to accept return of your Pureit Classic 14Litres Water Purifier Your Pureit Classic 14Litres Water Purifier has crossed the period of return. Our return policy states that a return request must be raised within 7 days of receiving an item. Hence, your return request...
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Sunil_gupta
from Rajkot, Gujarat
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Replacement not done

Address:393010
Website:www.snapdeal.com

I have asked for a replacement of XXL Bean Bag with Beans in Black on 30 Nov but it has still not been replaced. I have called them several time and even written emails but they are not responding. Order Id is [protected]. Everytime I call they would tell that it would be done within 48 hrs but nobody comes to collect it. attached here is the followup email I have sent to them and 1 email from snapdeal. Order Id: [protected] Reference number:...
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Akramahmed07
from Delhi, Delhi
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No refund for defective item

Address:New Delhi, Delhi, 110062
Website:www.snapdeal.com

Recently, I ordered a Mobile Handset (iBall MultiSim Tarang 2.8J Coffee Brown) from Snapdeal.
They delivered the item on 23rd nov 2015. so after using the handset I found out that it's charging port is Defective or Damaged.
so I submitted a complaint regarding the defective Handset & ask them for a full refund from snapdeal but the customer executive said that he will not refund the amount and will not replace the item,...
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sandyhotshot
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lg 24x oem sata dvd writer (Gh24ns95) defective product received

Address:Dakshina Kannada, Karnataka, 575001
Website:www.snapdeal.com

I had ordered LG 24X OEM SATA DVD Writer (GH24NS95) via snapdeal order No. [protected] on[protected] from Mangalore.

The product was delivered on[protected]. It was already late for my use.
Since one of my relative expired in Mysore, I had to go to Mysore without delay.
I was not able to check the product. I returned on[protected] and connected the product to my computer. But unfortunately it was a faulty / defective...
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bharat paliwal 123
from Surat, Gujarat
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Not giving product and also not giving the refund

Address:Surat, Gujarat, 395002
Website:www.snapdeal.com

On 13 oct 2015 i placed a order on snapdeal, my order id.no.[protected] when i got the phone mi4 16gb on 24 oct 2015, the camera problem was there, so i made a request for replacement, replacement made on 3 nov 2015, the product is given to courier go javas from snapdeal on 5 nov 2015, but still today 24 nov 2015 i dont get the product.i have made a cancelation request on 07 nov 2015 the customer executive told me to refund within 10 days...
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namrata.sulakhe
from Mumbai, Maharashtra
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Snapdeal return my SD Cash with you, which you are telling got expired

Address:Bangalore, Karnataka
Website:www.snapdeal.com

Please return my money which was with you as SD Cash. Snapdeal credited it to my account when I returned a Damaged product sent by Snapdeal. I was told that I can use that cash at anytime whenever I require. But now you stole it from me stating that it got expired. I didnt get any intimation that my SD cash is going to expire. Simply for advertising you can send many mails. For expiry you did not send any mail and during refund you people...
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Harish Kotari
from Hyderabad, Andhra Pradesh
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My compensation is not paid back, its been a month

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Hi,

I had a very bad experience in getting my compensation from Snapdeal.

I brought a product from snapdeal(Worth of RS 24, 000/-).
They have delivered the product with broken seal, as the seal is broken they have agreed to pay me a compensation of RS 2400/- on 24 October 2015.
I have shared my bank details on the same day and the amount is supposed to be credited in 4 business days.
br...
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samirganeriwala
from ASANSOL, West Bengal
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Non return of air conditioner by snapdeal

Address:Burdwan, West Bengal, 713301
Website:snapdeal.com

I placed Order of Blue Star 1.5 Ton 5 Star 5HW18SA Split Air Conditioner of Snapdeal Order No. [protected].I got damaged machine which was confirmed my installation team of Blue Dart in their Service report No.417245 dt.13.10.15. I initiated return request through snapdeal app vide return id No.09190995.But they are not returning the machine and not refunding the money to me....
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Shakila Kundu
from Hyderabad, Telangana
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Non refund of money for order placed on snapdeal

Website:Snapdeal

Failed order for an Artifact Royal Wooden Easel on the 31st of October. While the order failed, an amount of Rs. 2499 was debited from my account.
Numerous calls to their 'customer care' over three weeks have yielded no results but lots of false assurances.

The complaint number issued to me is this[protected].

Each call I make I am asked to wait for 48 hours more. Snapdeal must respond and refund...
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Address:Ajmer, Rajasthan, 305001
Website:Consumer complaints. In

Hi,
U all have nothing to do except trouble to customers.. Again u do a ridiculous behavior with me which can not be tolerable. My product eco 3 door wardrobe which I purchased on 2nd November 2015 in rs 9999/-.and it's delivery due between 1st December 2015. It is automatically canceled by snapdeal without any prior information me. This product is mine coz I already pay for it how you cancel without asking me. Reason is outside...
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vishu402
from Hyderabad, Telangana
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Money not refunded by snapdeal after return.

Address:Hyderabad, Andhra Pradesh, 500019

I am balaji I have ordered Elgi Ultra Grind + Gold (Order ID is [protected]) on 3rd Nov 2015 from Snapdeal and its supposed to get delivered on 4th Nov 2015 by fedex india ( Tracking No :[protected] because its local shipment with in the city. Now drama from snapdeal and fedex starts from here. Fedex – They misplaced the shipment and after lots of calls and complaint raised by me finally the they came to my home for delivery on 13th...
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P
prem kabir
from Mumbai, Maharashtra
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Shoes/refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:snapdeal

Dear concern, kindly look into this matter i place a order from snapdeal my order id [protected] broge black leather formal shoes placed on 06 oct 2015. with the size problem i returned the produt but till date after along time 30 to 35 days they dont give any respose and my refund . and the snapdeal website they mention that the refund will be in with in 4 working days . they fraud with me what can i do sir pls help me. regards pawan...
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Prarthita Kar
from Hasimara, West Bengal
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Refund amount does not receive yet

Address:Jalpaiguri, West Bengal, 735215
Website:www.snapdeal.com

I am prabhat biswakarma, i had ordered a timex watch on snapdeal but when i received this product its not working so i was file refund of my money with my full bank account details but it's one month completed i have not receive any amount in my bank account, so please do the need full. Name -Prabhat Biswakarma. Bank - SBI. IFSC CODE-SBIN0001447 Account Number-[protected]...
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Rivu Banerjee
from Mumbai, Maharashtra
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I want full refund of my money back to my bank a/c.

I ordered for 'Izotron Quattro X7 calling tab-Gold' on 11/11/2015 at 'snapdeal.com'. On 16/11/2015 I received this product. I found that the product is defective and faulty. So, I requested for the replacement of that product on 19/11/2015. On 20/11/2015 I got a phone call from 'snapdeal.com' asking me to repair the product in nearest service centre. But, I received a defective and faulty product from 'snapdeal.com', so why they are asking...
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I
Ishwarya Narayanan
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Mobile which is received is wrong

Address:Hyderabad, Andhra Pradesh, 600033
Website:Snapdeal

I have ordered iPhone 6 16GB in snapdeal on 17th Nov. Order# [protected]. They have delivered iPhone 4S 8B. I have raised a return and complaint. But they are denying this and informed me that they have delivered the right product. They have closed my complaint. They told me that they can't do anything. They are not confirming the investigating report through mail. This shows they are cheating.. Please help us in getting the phone which...
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Aarti Pankaj
from Yamunanagar, Haryana
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Defect in dress material

Website:Snapdeal.com

I had ordered HC Orange Chanderi Unstitched Dress Material on 19 Nov, 2015. This was my first purchase from Snapdeal. Today (23 Nov, 2015) i got the parcel. This suit is defective as there is a lack of embroidery on many sides. I request you to replace my order as soon as possible. My order number is [protected]...
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Adit Patel
from Mumbai, Maharashtra
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Not refund cash back money

Address:Surat, Gujarat, 395009
Website:SnapDeal

I had give order from snapdeal in 10% cashback offer from SBI bank, and snapdeal said that end of the september 2015 we will add your cashbank in your account if you choose creditcard/debit card option for payment.

so i choose Atm cum Debit option but still now i cant get my money back...i had already 3 to 4 times complain writed down on snapdeal but not given me ANY response & now snapdeal said that its not our fault -...
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A
Angela1407
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XOLO Black 1X 32GB

Address:Ghaziabad, Uttar Pradesh, 201009
Website:snapdeal.com

Hi I have purchase Xolo Black 1X 32 GB from Snapdeal order id [protected].Phone configuration is 32 GB memory+ 3 GB Ram, 13 MP back camera and 5 MP front camera and but camera quality is very poor when i received this phone same date i initiate the refund/return of this mobile due to poor camera quality and call to Snapdeal customer care and they give me Xolo ghaziabad service centre address and ask me to visit, when i go to service centre...
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priyanka Jaiswal
from Delhi, Delhi
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Replace

Address:New Delhi, Delhi, 222001
Website:snapdeal.com

My order not replace...order no [protected] colorssens compact powder.mera order damage tha to replacement kiya lekin mujhe abhi tak nahi mila h 24october ko order kiya tha.or 28october ko package aaya tha.to damage tha to replace kiya 4November ko product wapas chala gaya h lekin mujhe abhi tak nahi mila h customers ko kai bar call bhi kiya...plz replaced my order......
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sachin76972
from New Delhi, Delhi
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Non receipt of warranty card & bill

Address:Sonipat, Haryana, 131101
Website:snapdeal.com

This is to inform you that i had ordered HP laptop through snapdeal. on receipt of the same it has been found that original bill & warranty card of the assest has not been enclosed in.
request to dispatch the same at the earliest.
address:
chhikara house, hno 1116/18, block E, omaxe city, sonepat, haryana 131101.
ph [protected]....
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