Snapdeal.com Complaints & Reviews

I had ordered HC Orange Chanderi Unstitched Dress Material on 19 Nov, 2015. This was my first purchase from Snapdeal. Today (23 Nov, 2015) i got the parcel. This suit is defective as there is a lack of embroidery on many sides. I request you to replace my order as soon as possible. My order number is [protected]

I had give order from snapdeal in 10% cashback offer from SBI bank, and snapdeal said that end of the september 2015 we will add your cashbank in your account if you choose creditcard/debit card option for payment.

so i choose Atm cum Debit option but still now i cant get my money back...i had already 3 to 4 times complain writed down on snapdeal but not given me ANY response & now snapdeal said that its not our fault - Responsibility, you discussed with your BANK. & i also going in my branch of SBI, He said its a snapdeal co.'s responsibility...We cany do anything...

My order id is [protected] & [protected]
PHILIPS SOUNDBAR

Hi I have purchase Xolo Black 1X 32 GB from Snapdeal order id [protected].Phone configuration is 32 GB memory+ 3 GB Ram, 13 MP back camera and 5 MP front camera and but camera quality is very poor when i received this phone same date i initiate the refund/return of this mobile due to poor camera quality and call to Snapdeal customer care and they give me Xolo ghaziabad service centre address and ask me to visit, when i go to service centre they said phone is ok and Lava company give this camera quality. i inform to Snapdeal people they said its not return, i purchase this phone to 13 mp camera but company give poor quality camera in this phone, please let me know what i mistake, they mention on there site about camera quality, My question is without physical check the product how i know it is not good, if i purchase this mobile to shop then i will be check each and every thing but on-line shopping when i got the product than after i know this is not good as my conditions. now snapdeal said to me this product is not return. Please help me in this . Thanks & regards Vikas Mathur

My order not replace...order no [protected] colorssens compact powder.mera order damage tha to replacement kiya lekin mujhe abhi tak nahi mila h 24october ko order kiya tha.or 28october ko package aaya tha.to damage tha to replace kiya 4November ko product wapas chala gaya h lekin mujhe abhi tak nahi mila h customers ko kai bar call bhi kiya...plz replaced my order...

This is to inform you that i had ordered HP laptop through snapdeal. on receipt of the same it has been found that original bill & warranty card of the assest has not been enclosed in.
request to dispatch the same at the earliest.
address:
chhikara house, hno 1116/18, block E, omaxe city, sonepat, haryana 131101.
ph [protected].

I ordered a lenovo leptop from snapdeal on 12 oct2015 on cash on delivery. Then it comes to me on 17oct 2015 and i take it.but when i cheked it then the configration is miss match to the actual configrstion of laptop which i ordered. After that i registerd the complaint in snapdeal a d the took back after 4days of delivery.but after that snapdeal executives only comit to resnd laptop as well to tranfer the amount in my account which they took me on delivery time till pending.so plz help me

Canon Pixma E460 Wireless Print I want order I do payment in my minimum balance charges for this printer s. Snapdeal show less price and after order cancelled product. I want product printer no excuses from snapdealDisappointed with snapdeal service. Raise a complaint and take action call me [protected] order no [protected] company ask me same price offer again coming totally disappointed with snapdeal If my problem no solve that news go to media

Sir, i order for a jewelry weighing machine with snap deal which i received successfully but unfortunately its load pan is not working which i confirmed from a nearby mechanic.After that i lodged the complaint but the sanpdeal.com rejected my complaint as it was lately registered although the product is under one month warranty .. i therefore request you to advise the sanpdel.com to take up the matter with the seller so that he can pick up his defaulted product and credit my cr card account. with regards javid ahmad zargar Encl. latest correspondence from snap-deal. Your Abdullah Jewellery Weighing Scales - Black has crossed the period of return. Our return policy states that a return request must be raised within 7 days of receiving an item. Hence, your return request cannot be accepted. Please Click Here to view our return policy in detail. Kindly use reference number 12997722 for any future correspondence on this matter.

I buy samsung galaxy grand max mobile on snap deal.they were showing free coupons and also cash back in offer...but they didnot given coupons and also coupons even on 3-4 times complaining... like wise this company is making fraud and cheating with customers...if company is not having enough fund dont give offers.

I have recieved 2 message that is ---
(1). Customer, we weren't able to deliver your Snapdeal order for V4M Black Bodyfit ... We will attempt to deliver your order agai within 48 hours. In case you would like the delivery date on a different date, please update your preference through the link in your email OR give a missed called on +[protected] for delevery on Sat, Nov 21, +[protected] for delivery on Sunday Nov 22 before 12 AM 20 Nov Thank you (time 12:43 PM, 19 Nov)
(2). Customer, we weren't able to deliver your Snapdeal order for TSX Multicolour Ny... We will attempt to deliver your order agai within 48 hours. In case you would like the delivery date on a different date, please update your preference through the link in your email OR give a missed called on +[protected] for delevery on Sat, Nov 21, +[protected] for delivery on Sun Nov 22 before 12 AM 20 Nov Thank you (time 12:44 PM, 9 Nov)
after this sms there is no response fro your site till today 22

My Order ID was [protected] and Order was Placed on:[protected].
I am suppose to get 5% Cashback, which i haven't got till date. It has been a week since i raised a complain with snapdeal, Case# 13460019. My multiple emails and call to snapdeal are not being fruitful. Inspite of me sharing my number with them, they didn't had a courtesy to call me and inform me about the progress of this issue. Its very annoying and frustrating.

Snapdeal Team, if you have eyes and ears to hear to the customers, then let me tell you that out of all the e-commerce websites yours is the most pathetic when it comes to customer support.Most of your sellers are fraud. Items in the pictures shown are of reputed company but the items delivered are of local made. Once customer orders they fall in the vicious circle of replacement/refund. Now i realize the inner meaning of your TV advt which shows that snapdeal helps every seller..and i know what you help..possibly all tricks to do the business in a fradulent manner,

We have ordered memory card but they did not delivered and they cancelled my order and said to refund on 8 november 2015 but they not even refunded in my bank account and not even delivered after getting so many reminders also ...due to this bad delivery j just want to take action for snapdeal

Order no. [protected] I had ordered external hard disk from Snapdeal on Cod basis The delivery boy took payment and signature from my mother and left without giving product. Delivery company is velex Logistics. I complained several times to Snapdeal. The amount of the product was Rs3600 Snapdeal is least bothered abt the complaints Big names and no loyalty.

I ordered one cfs i love you perfume 0n 07/11/2015,
they showing one, and delivered one, on 11/11/2015 . i given a complaint to snap deal on 12/11/2015. they called up me on 21/11/2015 and asked, did you open and used the perfume?
i said yes. i ordered for using perfus.
they says sorry we cant replease that? if you got wrong product you have return that.
i asked him who will wait that much of time? we don't have any works? always we have to open snapdeal.com and check our stetas? why your delivered wrong product?
he sempilly says, that is our mistick, but your saying you used that? so we can't replace that ?
i said lasttime i given complent for riya melody, they are returned that na.
that product have a verent,
i asked him where did you mantion if you used the product we con't returnd that? and where did you mantion warenty details?
he says simpilly sorry we can't replesed that?

I have purchased a product at snapdeal on 30th oct 2015 and the product was not the right one. Have placed for a return after couple of days and I have followed up almost 5 days, no one has helpded me to return till date, they say it will picked up tomorrow and the same reply from all the rep. Help me in getting my money back and compliment as my money blocked for so many days. They say easy returns but nothing happened. Contact me @ [protected]

I had order London Eye Stag Blue T-shirt with following details: Order ID: [protected] Placed on 02 Nov, 2015 Delivered on 10 Nov, 2015 Return requested on 10 Nov, 2015 Item supply was not of a size order and now the SNAPDEAL is refusing to take it back The return was initiated from my side on 10th October. The Company has no hassles 7 day return policy. Now they are refusing a reverse pick up. I HAVE WRITTEN TO THEM 30 TIMES BUT THEY ARE REFUSING A REVERSE PICK UP. ONE OF THEIR REPRESENTATIVE CALLED ME UP YESTERDAY AND SAID THEY WOULD NOT REVERSE PICK UP THE SAME – I CAN DO WHATEVER I WISH. Please help

I have an ordered of winter combo jacket on dated 18th November 2015 and payment of Rs 1549/- have also been completed. SBI Bank details: POS[protected]. (as attachment). I have not receved any information regarding this matter to my email: [protected]@gmail.com or phone number. Can you update this matter as aerly as possible. A image file of An ordere ID : [protected] of Amount Rs : 1549.0 is also attached here. I do hope that you will do the necessary steps to find this combo product. Thanks

I bought a product Apple Macbook Air- Mjveh2hna (Order ID: [protected]) from Snapdeal on 2nd November and on 7th Nov Snapdeal sent me the wrong product instead of Macbook Air they sent me Macbook Pro. The didn't even bother to verify the product before sending it. So after constantly following up for replacement, they did that on 16th and ordered another prodct for the replacement. and today after almost 3 weeks they are informing me that they have cancelled the product and initiated a refund. They are not sending the product because product price has increased, now on 2nd when I placed and order I was getting similar kind of deal from Amazon and Flipkart but now even in their website the product price has increased. So after waiting for the 20 days and constantly following up they refused to send me the product. and because of their fault I am in total lost, first my money was stucked for almost 20 days and now I have to buy a product for 65000 for which I earlier paid 57000. Request you to please intervene and ask Snapdeal to the send me the product as it was all together their fault.

I ordered Easy Mop Spin Mop For Perfect Cleaning With Stainless Steel Ring(red) this product on 12th Aug 2015. My Order no. is [protected] and was excited to receive the same but I don't know what went wrong with the shipping I got a message stating that shipping has been lost during transit. So we will not be able to deliver this product but after a month I got a message that I will be receiving the product and to my surprise that very afternoon the product was on my hands. As soon as I tried to see how it works I realize that it was not spinning 360 degree and then the painful journey begins. I would call almost every three days for reverse pick up and you wont believe it! but the advisors said that this product was already lost during shipment and so we don't have anything mentioned over here that you have received it, so we cannot assign any courier service for reverse pick up. You have to manually do it by yourself.Then almost after thousands of calls SNAPDEAL assigned reverse pick up on 26th October 2015. I was waiting for a call from Snapdeal about my refund but didn't receive any response from their side then i called them and asked about my refund and the advisor said within four days i will be receiving it but till now I have not received my refund. Whenever I call them they say that your matter has been already prioritize by us or we have escalated your issue you will soon get your refund but it has been almost a month now after reverse pick up but I have received anything from Snapdeal.I am still struggling for my refund of 800/- Rs till now. I think as a consumer it is my right to get my refund back.