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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 542

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A
arunkarkki
from Chennai, Tamil Nadu
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Delivered fake product and fake offer

Address:Chennai, Tamil Nadu, 600096
Website:www.snapdeal.com

Fake product and fake offers, I ordered pressure cooker and slipper. For the cooker after 10 days told product not available they refund the money. For the slipper, First time they delivered wrong product. Slipper actual price: Rs.999, i ordered with 50% Offer at Rs.499. product link( http://www.snapdeal.com/product/brutsch-orange-flat-sandals/[protected] The second time you are sending me fake product second time. I ordered...
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R
rajeevalochan perubhotla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Phone not replacing by snapdeal- No 7 Days easy return policy for Mobiles and electronics

Address:Nellore, Andhra Pradesh, 524004
Website:www.snapdeal.com

I have purchased Nokia 220 mobile in Snapdeal.com and my order id is [protected] . I have received the product on 15 Nov 2015 and i have asked them to replace my faulty product under 7 days replacement policy by Snapdeal on 16-Nov-2015 because Keypad 5 and 8 are not working . On 17-Nov-2015 i got a mail that Electronic products and Mobile devices are not cover under 7days cashback/replacement guaranty by snapdeal and I have to go to...
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V
Vipin Pazhayannur
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Cotton Kurti

Address:Thrissur, Kerala, 680587
Website:www.snapdeal.com

This is to bring to your noice that I had ordered Ishin Pink Ctton Kurti from Snapdeal dated 06th November 2015 Order no. [protected] for Rs.1699/- and got only the Bad churidhar top so I raised a complaint (Ticket Id.[protected] and asked for refund. Snapdeal has not yet arranged on address that was registered....
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B
balaramakrishna gutru
from Mumbai, Maharashtra
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Fake diwali sale by snap deal

Address:500081
Website:snapdeal.com

Hi,

I have ordered shoes from Snap Deal on 11th Nov 2015 i.e Diwali day. On that day there is an offer - " cash back of 500/- on purchase of 500/- worth product". It also mentions that, i will get coupon mails within 72 hrs after the order confirmation. I waited for 5 days but didn't get any such mail from Snapdeal (Chutiya). So i contacted customer care and got the below response. For your reference the mail...
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N
nikhilvsk
from Bengaluru, Karnataka
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Philips 4938 Induction cooker

Address:Gulbarga, Karnataka, 585103
Website:Snapdeal.com

Hi Team, I had placed an order (order id [protected]) with Snapdeal.com on 5-Nov-2015. I received the product with physical damage and in non-working condition. Requested for replacement with ticket# 12633840. I have not heard any updates from the snapdeal yet on this issue, no person has called or came home to receive the product and I'm not able to speak to the customer care support executive also on the support number which snapdeal...
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L
leelas
from Mumbai, Maharashtra
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Promocode not received

Address:400009
Website:snapdeal.com

I ordered Swipe Ace 16GB 3G Calling - Black from snapdeal during the diwali sales using promo code FC promocode 500 - 5 codes for order no [protected]. i was about to get codes for discount worth Rs 500. bowever after repeated mails against complaint Reference number :10915474, i was only assured that within 24 hrs / 2 hrs i will get promo code. i had wished to do some shopping using those promo codes during diwali but alas i got only promises...
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M
Mishel Fernandes
from Raia, Goa
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Complain no. 05 — snapdeal refused refund for partial product

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

This is to bring to your noice that I had ordered  Kingston 64GB Micro SD Xc Card Class 10 with adatpter with Snapdeal dated 11th September 2015 Order no. [protected] for Rs.3850/- and got only the adapter but no card so I raised a complaint (complain no.[protected] and asked for refund. Snapdeal has not yet arranged on address that was registered.

There was no reverse pickup and no refund made for this product only initiation...
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Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

This is to bring to your noice that I had ordered  Kingston 32GB Micro SD Card Class 10 with adatpter with Snapdeal dated 07th September 2015 Order no. [protected] for Rs.698/- and this card was damaged and was giving error message damaged card when inserted in the phone so I raised a complaint (complain no.[protected] and asked for refund. Snapdeal arranged for reverse pickup (tracking No.[protected] and that bag was collected from my...
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D
donamu
from Bhanpura, Madhya Pradesh
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Order not received after 1 month also

Address:Neemuch, Madhya Pradesh, 458441
Website:www.snapdeal.com

I have order an iPhone 6 on 15th oct my order id is [protected] for 37000/- which till today I dint got and when I called snapdeal to enquire about my order they said we cancelled your product, if you want you can order again . but why should I order again I have order for 37000/- and now it is 42000/- so why will I pay extra 5000/- though I have not cancelled the order and neither I was cancelled with my consent so I request you to take some...
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M
Mishel Fernandes
from Raia, Goa
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Complain no. 03 — snapdeal refused refund for defective product

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

This is to bring to your noice that I had ordered  Kingston 64GB Micro SD Card Class 10 with adatpter with Snapdeal dated 05th September 2015 Order no. [protected] for Rs.1710/- and this card was damaged and was giving error message damaged card when inserted in the phone so I raised a complaint (complain no.[protected] and asked for refund. Snapdeal arranged for reverse pickup (tracking No. 4642365) and that bag was collected from my...
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E
Elle D'costa
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal refused refund for defective product — complain no. 03

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

This is to bring to your noice that I had ordered  Kingston 64GB Micro SD Card Class 10 with adatpter with Snapdeal dated 05th September 2015 Order no. [protected] for Rs.1710/- and this card was damaged and was giving error message damaged card when inserted in the phone so I raised a complaint (complain no.[protected] and asked for refund. Snapdeal arranged for reverse pickup (tracking No. 4642365) and that bag was collected from my...
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A
Anigym
from Mysore, Karnataka
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Red color polo cotton T shirt

Address:560091
Website:Snapdeal.com

I ordered red polo T shirt because of size change I sent return and I paid the money but afterwards they told they don't available that size they will refund the amount and I sent the bank details and all and I contact them 10-15 times they are not responding so I want my money back Red color cotton T shirt-749/-...
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M
Mishel Fernandes
from Raia, Goa
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Refused refund for damaged — complain no. 02

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

This is to bring to your notice that I had ordered Maybelline Super Stay 10Hour Stain Gloss with Snapdeal dated 24th August 2015 Order no. [protected] for Rs. 299/- and this gloss Stick was broken and liquid was dried up so I raised a complaint (Compaint No.[protected] and asked for refund. Snapdeal arranged for reverse pickup (tracking no.[protected] and this product was collected from my official address that is registered by JV Express. br...
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M
mordinesh
from Saharanpur, Uttar Pradesh
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Wrong item supplied

Address:Sonipat, Haryana, 131001
Website:snapdeal.com

Sir I have ordered for finger puppets order no [protected] but they have supplied some other toys which were not same as ordered. I complaint to customer care ref no 11746038 dated 4/11/2015 but they did not respond till date Neetika [protected] [protected]@yahoo.com...
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A
AnanduChandran
from Punalur, Kerala
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Unsuccessful refund

Address:Kollam, Kerala
Website:www.snapdeal.com

I have ordered a philips headset feom the concerned company, and due to some reasons i have cancelled the order. suddenly i got the confirmation from snapdeal about my cash back. But when i checked my account statement for the same, i didn't fine any such transactions. So i have contacted the snapdeal team via mail, and got the reply that they have already done the cash return proccess and gave me a transaction id (ARN/RRN). But still i...
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P
pritpal
from New Delhi, Delhi
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Transaction declined, but amount was not refunded.

Address:Gurgaon, Haryana, 122001
Website:www.snapdeal.com

I was placing order of watch on snapdeal app at date[protected] . while completing the order the amount was deducted from my account but order was not placed. amount should be refunded to the account but 20 days had been passed any i have talked so may times to the customer care of snapdeal on[protected] but still amount not refunded yet. I had also attached the statement of my account....
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G
ganguly.vivek
from Lucknow, Uttar Pradesh
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Mobile phone - iphone 5s 16gb (Silver)

Address:Lucknow, Uttar Pradesh, 226016
Website:snapdeal.com

I am really depressed and annoying by seeing such a casual and Unprofessional attitude towards the customers by Snapdeal.com.
I have Purchased one Iphone 5S-16GB (Silver-Color) on 14th of November 2015 from Snapdeal.com which is a Online Merchant Outlet, through my Credit Card. After paying the sales price from my Credit Card I have received Email confirmation into my registered Email ID stating the order has been placed and it will...
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P
pvnsharthi
from Bengaluru, Karnataka
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Cheating people

Address:768201
Website:snapdeal.com

Order id- [protected] i ordered a sofa cum bed on 19th of october approximately a month before. But its never being shipped and i got a message saying my product is returned and refund will be initiated. So it's not a good way as i paid the amount and waited for 1 month and all they have to say is sorry and apologies. I even did'nt got the refund. Worst experience....
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Address:New Delhi, Delhi, 110020
Website:Snapdeal.com

Hi,

I have purchased Scarpess Black Leather Formal Shoe from snapdeal due to size issue I have returned the product, on Oct 3rd product was successfully picked by the snapdeal.
They told me refund the money as product was out of stock on 8 OCT as product was not dispatched. I have provided my bank details and even bank statement multiple times but so far no refund was done. Whenever I call SnapDeal helpdesk they have...
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V
veeren18
from Hyderabad, Telangana
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Jbl speakers - faulty product delivered

Address:Hyderabad, Andhra Pradesh, 500028
Website:Snapdeal.com

I have purchased JBL Speakers with Woofer on Nov 3, 2015 Order number [protected] and the same was delivered in a weeks time. After receiving the same I have tried to connect using Bluetooth and failed to connect the same as the device is not searchable with my laptop not my samsung mobile phones (S3 and Core).

I have tried to connect my Sony LED using optical cable and sound quality is bad from woofers and output is very low....
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