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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 543

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M
mishravijay
from Gurgaon, Haryana
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Mobile

Address:Gurgaon, Haryana, 122001
Website:www.consumercomplaints.in

Dear Sir/ Mam We have purchased 2 mobiles from Snap deal having the model no. Micromax S301 4gb black, Item code is HA1781937 order no. [protected] sub order no. [protected] & [protected] out of all accessories we have not found Charger against both of Mobiles Hence request you to please arrange to provide the Charger as soon as possible so that we can use it And also suggest to please check once you are packing the material...
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S
Shubham10
from Pune, Maharashtra
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Cashback Not Recived

Address:Pune, Maharashtra, 411039
Website:Snapdeal.com

Subject:Cash back Not Received My Name: Shubham Bhalerao My Contact No.: [protected] My City: Pune My Complaint Against: Snapdeal Order ID: [protected] Placed on: Sat, 31/Oct/2015 My Complaint Description: Hi I purchased Moto E (2nd Gen) 4G 8GB from snapdeal and there is 5% cashback offer is there if you pay with HDFC debit or credit card, so i have paid it with Hdfc But stiil not get the cash back, I want my cashback as early as...
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P
pdshelke
from Mumbai, Maharashtra
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Snapdeal order delayed without intimation and fake promises!

Address:Pune, Maharashtra, 411015
Website:www.snapdeal.com

I purchased mobile "Lenovo Titanium S660 8GB Grey" on 06NOV2015 to gift someone. On repetitive calling snapdeal for delivery they kept telling me that I will get product on 14NOV2015(they never informed me about delay in delivery!). On 14NOV2015, snapdeal told me that I have to wait for another 48 to 72-HRS, so their back-end team will come with resolution. I didn't get single intimation from snapdeal about delay, and till last day...
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M
mehtaji78
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Barishh Gemstone Pushparaaga Yellow Sapphire 8.25 Ratti received.

Address:New Delhi, Delhi, 110003
Website:snapdeal.com

Hi, I was placed the order of barishh gemstone yellow sapphire dated on 7th Nov 2015 after read all the details about this product on description page and made the credit card payment at same time for early delivery, but I was shocked product delivered by the seller is totally fake along with self made certification with this product which clearly saying we are not giving any kind of guarantee or warranty of this gemstone for its authenticity...
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Address:500080
Website:www.snapdeal.com

I purchased samsung 55inch tv from snapdeal website, Order ID: [protected] (1 Item) DETAILS Placed on 06 Nov, 2015, amount 55k through credit card with service charges and taxes. Daily i called customer care about the product when are you going to dispatch the product or its going to process or not. Finally after one week they simply replied with product has been cancelled your amount will be reverted with in one week time. When I ask...
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Nilesh Gorle
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product

Address:Nagpur, Maharashtra, 440002
Website:www.snapdeal.com

I have purchased DDR2 2GB RAM worth RS. 1170/- order no. [protected] It is delayed by 3 days as per delivery date by seller..When I connected it to motherboard, Machine was not getting started.. It is totally faulty piece.. Because, same product DDR2 1GB RAM I have purchased earlier from paytm.com, It was working fine.. Same configuration 800 MHZ .. Now, Snapdeal not returning product, they have provided faulty product to me, as machine...
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M
Mushran
from Agra, Uttar Pradesh
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Stone found instead of product.

Address:New Delhi, Delhi
Website:snapdeal.com(vishwam ventures)

I purchased a product "HTC desire handset" worth Rs.8598 from snapdeal.com. the invoice no is S0BD9B/15-16/345 the seller named on the invoice is VISHWAM VENTURES Ltd-spear2 khasra no. 93/5, 94/1 phirni road, vill-Mundka Delhi. COMPANY VAT TIN:[protected] COMPANY CST NO:[protected] I found a stone only in the box instead of mobile. the corrier man take the amount from us. as the box was not tempered from the upper side it's confirmed that...
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S
saravanand123
from Delhi, Delhi
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Ordered item yet to be received (mobile)

Address:Coimbatore, Tamil Nadu, 641018
Website:WWW.SNAPDEAL.COM

Sir i recently ordered a micromax canvas spark Q380 8gb mobile on SNAPDEAL.COM, on[protected] and made the payment thro sbi debit card and the account was also debited. The product page says that the delivery is made within before 16 Nov 2015, but 7 days have passed and my product hasnt even been shipped yet! even the customer care department of the said service/product provider(www.SNAPDEAL.com) did not take any proper action action...
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S
shubham kumar17
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Htc 526g+

Address:800001
Website:snapdeal

I bye this product from snapdeal but it was a faulty product I call them for refund they say you have to go and take a doa first but when I went to service center they said they don't provide a doa on online pitches I am stuck on both of them pls help me it is only 4 days old phone I need urgent help...
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P
panka49
from Mumbai, Maharashtra
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No service against a faulty product

Address:Thane, Maharashtra, 421301
Website:Snapdeal.com

Order no. [protected] Order received on. : 25th Oct 2015 I had purchased Paint Zoom spray couple of weeks back post assurance from customer service that I will be given full support even if the product has vendor warranty. Post confirmation I went ahead with my purchase. Now the product is not working the invoice does not have the vendor contact details and Customer support is not helping. I was given the number of Paint Zoom but that...
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Mishel Fernandes
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal of refund for damaded product received

Address:New Delhi, Delhi, 403601
Website:www.snapdeal.com

This is to bring to your notice that I had ordered Bagy Malone Green Shoulder Bag with Snapdeal dated 16th August 2015 Order no. [protected] for Rs. 1299/- and this bag was physically damage so I raised a complaint (Compaint No.[protected] and asked for refund. Snapdeal arranged for reverse pickup (tracking no.[protected] and that bag was collected from my official address that is registered – Dynamic Tours and Travels, Lourenco Apartments,...
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P
prakash14112015
from Gurgaon, Haryana
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Fake items shown in website

Address:122001

I ordered an item - Ray-Pro Dove Pair Showpiece - from snapdeal on 2nd nov 2015(Order Id: [protected]). They took the order and within few hours, the item status was 'Packed and waiting for courier pickup' with delievery date to be between 6th and 9th Nov 2015. The item remained in exactly same state for another 4 days so I called the customer care to know the exact situation. They assured that the item was ready and would be delievered within...
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@SIM
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didnt get my iball slide Q40i tablet refund

Address:New Delhi, Delhi
Website:www.snapdeal. com

I didn't got my refund of iBall slide Q40i tablet 1month ago snapdeal not resolving my complaint and again and again closing my case without resolving my case. Details Name:Shaiza Sultana Email I'd: [protected]@gmail.com Sub order id :[protected] Order id :[protected] Plz solve my complaint as soon as....
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@SIM
from Pune, Maharashtra
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Didnt got my refund of iball slide tab

Address:New Delhi, Delhi
Website:www.snapdeal.com

I didn't got my refund of i ball slide tab from 1 month although after complaining several times .Also the company is sndng me irrelevant emails and again and again they are closing my case without resolving it .plz consumer forum help me resolving this case. Details- Order I'd:[protected] Sub order I'd:[protected] Name:Shaiza sultana Email i d : [protected]@gmail.com...
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Syed Mohammad Ahasan( سيد محمد احسان) ahasan
from Ponnampet, Karnataka
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Not refund full money

Address:226004
Website:www.snapdeal.com

Respected Sir, I have Purchase Zolo era mobile on snap deal. but i want found it is not working properly.so I have refund this mobile .& register the complain & My complaint number 08801529, which you have registered in Snapdeal against order number [protected].I have paid Rs 4494 but it was refund only Rs 4049. balance amount (Rs 445).not Refund yet....
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Yashwant Mestry
from Mumbai, Maharashtra
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Product refused to return/refund.

Address:Mumbai City, Maharashtra, 400063
Website:www.snapdeal.com

I purchased "F&D F550X 2.1 Computer Speakers - Black" from Snapdeal on 02 Nov 2015, the product received has not good sound quality and AUX cable not connecting properly to my laptop and mobiles. Also you need to raise volume of your laptop more than normal to make it audible. So i placed return order Request on the website, as i unsatisfied with product quality. But Snapdeal not accepting return request or replace with any other product...
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B
Bhushans640
from Mumbai, Maharashtra
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Sony Bravia 3D LED TV

Address:Pune, Maharashtra, 411046
Website:snapdeal.com

I bought TV (Sony Bravia ) at snapdeal as the I found offer was really good. However, they have takeout 3D Glasses though the TV is 3D. I checked with other sites and though they are selling this TV at a bit higher price however they have included 3D glasses and other accessories. I am feeling cheated...
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omkarkargar
from Pune, Maharashtra
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Fraudulent Practice in the name of Sale

Website:www.snapdeal.com

I had bought an LED TV Order number [protected] during Electronic Sale on SnapDeal in the month of September 2015. According to the Sale, I was supposed to get 10% cashbach ie Rs.1500, Snapdeal Vouchers worth Rs.1000 and few other coupons of Foodpanda, OLA, Humgama etc. I did not receive any of the above. On registering complaint, each time they kept promising me of sending the cashback and vouchers, but even after 3 months of discussion...
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E
Error123
from Bengaluru, Karnataka
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Damaged product delivered and no reverse pick from last 2 weeks

Address:560037
Website:Snapdeal.com

I placed an order at Snapdeal for queen size bed ( order number [protected]) on Oct 15th, 2015. The same was delivered on Oct27th, 2015 in damaged condition. Since then, I have been requesting Snapdeal customer care for reverse pick up and return my money. I have already made more than 10 attempts to request customer care but no progress so far. Snapdeal has bunch of highly unprofessional reverse pick up team who don't even pickup the phone....
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Ganiya7
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ifb washing machine (Wrong product delivered)

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Dear team,
i have ordered washing machine of worth 29900 rupees(Order ID: [protected]),
IFB 6.5 Kg Senorita Aqua SX 1000RPM Fully Automatic Front Load Washing Machine,
but i received IFB 6.5 Kg TL 65RDW Fully Automatic Top Load Washing Machine Ivory White of worth 17700..
so i cancelled the order and asked them to send the correct product, and if not possible means take back the wrong product and refund the amount.br...
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