Snapdeal.com Complaints & Reviews

I ordered an item - Ray-Pro Dove Pair Showpiece - from snapdeal on 2nd nov 2015(Order Id: [protected]). They took the order and within few hours, the item status was 'Packed and waiting for courier pickup' with delievery date to be between 6th and 9th Nov 2015. The item remained in exactly same state for another 4 days so I called the customer care to know the exact situation. They assured that the item was ready and would be delievered within promised timelines. But, Product remained in same state the next day too and I called the customer care again and they again promised the same thing that they were waiting for courier pickup. And surprisingly the item state didnt change the following day too. And then I somewhere realised that they dint have the item and were just making fool o[censored]s. But we kept on following up and got exactly same promises that the item is ready to ship and they were waiting for courier pickup. Finally, after the promised delievery date, they emailed us that they dint have the item in stock and so were cancelling the order without any clarifications. How could SNAPDEAL keep fooling customers if they do not have items in stock, and is it permissible to make fake commitments. How could an item which was already packed got out of stock!!! And now I wonder if snapdeal has any single item available in their warehouse or they are just showing fake images only, as in my case.

I didn't got my refund of iBall slide Q40i tablet 1month ago snapdeal not resolving my complaint and again and again closing my case without resolving my case. Details Name:Shaiza Sultana Email I'd: [protected]@gmail.com Sub order id :[protected] Order id :[protected] Plz solve my complaint as soon as.

I didn't got my refund of i ball slide tab from 1 month although after complaining several times .Also the company is sndng me irrelevant emails and again and again they are closing my case without resolving it .plz consumer forum help me resolving this case. Details- Order I'd:[protected] Sub order I'd:[protected] Name:Shaiza sultana Email i d : [protected]@gmail.com

Respected Sir, I have Purchase Zolo era mobile on snap deal. but i want found it is not working properly.so I have refund this mobile .& register the complain & My complaint number 08801529, which you have registered in Snapdeal against order number [protected].I have paid Rs 4494 but it was refund only Rs 4049. balance amount (Rs 445).not Refund yet.

I purchased "F&D F550X 2.1 Computer Speakers - Black" from Snapdeal on 02 Nov 2015, the product received has not good sound quality and AUX cable not connecting properly to my laptop and mobiles. Also you need to raise volume of your laptop more than normal to make it audible. So i placed return order Request on the website, as i unsatisfied with product quality. But Snapdeal not accepting return request or replace with any other product for any electronics product. Please help out of this. My Order No- [protected] Mobile No- [protected]

I bought TV (Sony Bravia ) at snapdeal as the I found offer was really good. However, they have takeout 3D Glasses though the TV is 3D. I checked with other sites and though they are selling this TV at a bit higher price however they have included 3D glasses and other accessories. I am feeling cheated

I had bought an LED TV Order number [protected] during Electronic Sale on SnapDeal in the month of September 2015. According to the Sale, I was supposed to get 10% cashbach ie Rs.1500, Snapdeal Vouchers worth Rs.1000 and few other coupons of Foodpanda, OLA, Humgama etc. I did not receive any of the above. On registering complaint, each time they kept promising me of sending the cashback and vouchers, but even after 3 months of discussion with them, I did not receive anything. I urge you all to learn from my experience and stop buying from SnapDeal.com Order number [protected] Request number 06420270

I placed an order at Snapdeal for queen size bed ( order number [protected]) on Oct 15th, 2015. The same was delivered on Oct27th, 2015 in damaged condition. Since then, I have been requesting Snapdeal customer care for reverse pick up and return my money. I have already made more than 10 attempts to request customer care but no progress so far. Snapdeal has bunch of highly unprofessional reverse pick up team who don't even pickup the phone. I, as customer suffered a lot by numerous follow ups without any success. I want my money back. Forgot about interest and penalty, if they give my money that will be enough. Worst experience of lifetime with Snapdeal. Thanks Devendra

Dear team,
i have ordered washing machine of worth 29900 rupees(Order ID: [protected]),
IFB 6.5 Kg Senorita Aqua SX 1000RPM Fully Automatic Front Load Washing Machine,
but i received IFB 6.5 Kg TL 65RDW Fully Automatic Top Load Washing Machine Ivory White of worth 17700..
so i cancelled the order and asked them to send the correct product, and if not possible means take back the wrong product and refund the amount.
but the company not responding to calls and cant able to get any proper response from them. i am calling them to them for past six days, still now i didn't get any proper response from them.
kindly log this complaint and help me to solve this problem.

with Regards,
Manavalan
[protected]

I have made a transaction on 28-Oct-2015 via snapdeal and the transaction amount Rs 800 was debited from my account and the transaction failed. I have contacted snapdeal several times via email and i have given all the details including my bank statement was given. As per there policy amount is to be credited back within 7 days in a case if the transaction is failed.Till today the amount is not yet refunded

Hi,
I ordered 2 items on Nov 2, 2015, with order id:[protected]. and to be delivered on or before Nov 9, 2015. Till today(Nov 13), I have not received the order. I called customer care more than 10 times and everytime they assure I will receive product the same day. Online complaints have been logged and no response from Snapdeal. Please look into this issue.

I bought aqua water purifier Suborder Id: [protected] from snapdeal.com
Order Details
Unit Price 3970 on 06oct 2015
i got duplicate purifier and couldn't be fixed and size was not matching so i had to buy another internal purifier machine of worth rs2200...i got this installed today so couldn't check and complaint earlier so want rs2200 back as freecharge balace

name faiz
no [protected]
[protected]@gmail.com

I have order a gas geyser of bajaj company and its expected delivery date was 10 nov by snapdeal and 09 nov by their courier partner GATI. I made payment through online. I have to gift this product on the ocassion on Deeawali and i esclated the same from GATI as well as snapdeal but still didnt get any resolution . The order id was [protected] nd complaint no. from gati was 13317551. I want my money back with penalty. please take the appropriate action against this nature of company.

Hi! I purchased products worth Rs 16077.00 on 28th of July 2015 while SBI debit 10% cash back offer was going on! Till 29th September I was supposed to receive cashback by snapdeal in my bank account according to its terms and conditions! I contacted Snapdeal customer executive neary about 12 times and also visited my SBI branch regarding the issue ! As per the Snapdeal executive I also had a concern with SBI customer care executive, but till today I haven't received the cashback! Very poor response and service from Snapdeal! Really disappointed! I hope my issue will be resolved very soon and Snapdeal helps me to get my 10% cashback! And Please don't ask me to contact SBI regarding this issue I have done it many times and SBI doesn't have any answer to this. ThankYou. Name :- Deepak Chaudhari Product I'd:- [protected] Product amount :- 16077 Order placed on - 28th July 2015

I have ordered
XOLO Black 1X 32GB Phone from snapdeal .
I got the product but I didn't like the product Camera quality was not good at all So I made a return request in 7 day easy return policy.
But Suddenly customer care called me and told me they havenot taken your request We will not return this phone
My Tracking request no is Ticket Id: 12671410
Now As I told the snapdeal customer care I will complaint against you
They told us go and complaint .They dont have any fear for consumer court
I want to file a case against snapdeal because they cheated us
I will never buy anything fron snapdeal again very worst site for shopping

Dear Sir or Madam, yes i got the refund amount. this is called teamwork which they did. when kolkata branch was not able to provide service, then delhi branch was taken decision to provide service. I don't remember his name whom i spoke over phone, he was from delhi branch. thanks to him.

Order ID: [protected]
I ordered an Mi 4i mobile from Snapdeal during mega-sale whose last date of delivery was 26th October but there was no sign of status update till end of October. Finally the product reached on 2nd November but it was a faulty device which do not detect SIM of any network.
In the busy schedule of festive season and due to complaining to either Mi service centre or Snapdeal, I missed the 7-day mark by just a night before filing for replacement. Firstly they disagreed to replace as per their 7-day return policy but soon they agreed if I could provide them a DOA letter/Job Sheet (as per their first mail) but MI store refused to give any DOA Letter but would only provide a Job Sheet. When i again reconfirmed if Job Sheet would serve the purpose, they declined for any help then and showed a completely rude behaviour.

I have purchase a meize m2 mobile from snapdeal. after one week the spekar of phone are not working and i am feeling unhapply with the product and dealer . Pl. replace my product and your toll free no. has no option to talk the representative.

Hi order no [protected] ( Gm Enterprises Black Plastic Musical Piyano With Mic For Boys ) i.have placed a order if biys piano as a birthday gift... at the time of placing the order estimated delivery date 3-6 november 2015.. but till date i haven recieved the gift i mark mails to customer care but they rplied ne they trying to contact me but my mob no is not in use .. want to tell u i have provided my offcial ph no then how can its not in use.. is snaodeal misselling products or attracting ppls by ofering these types of fake delevery dates... this type of service hurts my emotions because i cant give gift on time .. so request you to pls help in taking action against spanpdeal .. given lots of mebtal harrasment to me

My name is Sachin . D, i had already posted a few complaints about Snapdeal earlier, just one of them was hardly resolved, that too they didn't resolve, but they gave my own money back, wasting such a tome span. Western digital hard disk. Suborder Id: [protected] They just kept playing mary go round for a month, assuring that they will replace, but finally, just gave my money back. okay this complaint is not about that, this is a new one.. as below - I had ordered "Sunflame Pride 2burner Glasstop 2 Manual ignition" Suborder Id: [protected]. place on 31st october, and it was supposed to be delivered on 7 to 11 estimated. But, they closed the order near to 7th, and placed the new order Suborder Id: [protected], ok fine there must have been some problem with the dealer... fine... this new placed order was supposed to be delivered on 16 to 20th nov.. but since 7th this new order has not yet been dispatched..!! not yet shipped.. no nothing... no updates, no track details that its here or there.! I called up the customer care, he said, the first order was closed due to the dealer inconvenience.. okay, but why again about this second order, and what about my inconvenience!? what about the customer?? Does this company work for Dealer's convenience??! why it isn't shipped, not even Dispatched... the Diwali period is now almost running out!! i had ordered this gas burner specially for diwali oriented cooking things at home.. and such a huge annoyance from Snapdeal. again.! 3rd class service regarding this order. now i want the order urgent and promt, or, refund me there and then without much ado, snapdeal better celebrate Diwali with the dealers, letting go of the fool customers. isn't it. Amazon.in does a better service than snapdeal.