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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 544

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L
Lal Thomas
from Punalur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against order number 9590675265.

I have made a transaction on 28-Oct-2015 via snapdeal and the transaction amount Rs 800 was debited from my account and the transaction failed. I have contacted snapdeal several times via email and i have given all the details including my bank statement was given. As per there policy amount is to be credited back within 7 days in a case if the transaction is failed.Till today the amount is not yet refunded...
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brsreekanthreddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered product is not delivered

Address:New Delhi, Delhi, 560078
Website:www.snapdeal.com

Hi,
I ordered 2 items on Nov 2, 2015, with order id:[protected]. and to be delivered on or before Nov 9, 2015. Till today(Nov 13), I have not received the order. I called customer care more than 10 times and everytime they assure I will receive product the same day. Online complaints have been logged and no response from Snapdeal. Please look into this issue....
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F
Faiz Amaan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waterpurifier

Address:848101
Website:snapdeal.com

I bought aqua water purifier Suborder Id: [protected] from snapdeal.com
Order Details
Unit Price 3970 on 06oct 2015
i got duplicate purifier and couldn't be fixed and size was not matching so i had to buy another internal purifier machine of worth rs2200...i got this installed today so couldn't check and complaint earlier so want rs2200 back as freecharge balace

name faiz
no [protected]...
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A
ashishmzr
from Kolkata, West Bengal
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No delivery of item on expected date

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:www.snapdeal.com

I have order a gas geyser of bajaj company and its expected delivery date was 10 nov by snapdeal and 09 nov by their courier partner GATI. I made payment through online. I have to gift this product on the ocassion on Deeawali and i esclated the same from GATI as well as snapdeal but still didnt get any resolution . The order id was [protected] nd complaint no. from gati was 13317551. I want my money back with penalty. please take the...
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D
Dpak16
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not recieved

Address:Pune, Maharashtra, 411028
Website:www.snapdeal.com

Hi! I purchased products worth Rs 16077.00 on 28th of July 2015 while SBI debit 10% cash back offer was going on! Till 29th September I was supposed to receive cashback by snapdeal in my bank account according to its terms and conditions! I contacted Snapdeal customer executive neary about 12 times and also visited my SBI branch regarding the issue ! As per the Snapdeal executive I also had a concern with SBI customer care executive,...
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L
Lalit Bhugra
from New Delhi, Delhi
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Not returning the products

Address:Gurgaon, Haryana, 122001
Website:www.snapdeal.com

I have ordered
XOLO Black 1X 32GB Phone from snapdeal .
I got the product but I didn't like the product Camera quality was not good at all So I made a return request in 7 day easy return policy.
But Suddenly customer care called me and told me they havenot taken your request We will not return this phone
My Tracking request no is Ticket Id: 12671410
Now As I told the snapdeal customer care I will complaint...
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A
avijit podder
from Kolkata, West Bengal
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Service satisfaction

Dear Sir or Madam, yes i got the refund amount. this is called teamwork which they did. when kolkata branch was not able to provide service, then delhi branch was taken decision to provide service. I don't remember his name whom i spoke over phone, he was from delhi branch. thanks to him....
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E
engino_99
from Srinagar, Jammu and Kashmir
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Product not replacing

Address:Jaipur, Rajasthan, 302015
Website:snapdeal.com

Order ID: [protected]
I ordered an Mi 4i mobile from Snapdeal during mega-sale whose last date of delivery was 26th October but there was no sign of status update till end of October. Finally the product reached on 2nd November but it was a faulty device which do not detect SIM of any network.
In the busy schedule of festive season and due to complaining to either Mi service centre or Snapdeal, I missed the 7-day mark by just...
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B
bhujan
from Lucknow, Uttar Pradesh
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Faulty product

Address:Lucknow, Uttar Pradesh, 226014
Website:snapdeal

I have purchase a meize m2 mobile from snapdeal. after one week the spekar of phone are not working and i am feeling unhapply with the product and dealer . Pl. replace my product and your toll free no. has no option to talk the representative....
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Address:New Delhi, Delhi, ooooo
Website:snapdeal.com

Hi order no [protected] ( Gm Enterprises Black Plastic Musical Piyano With Mic For Boys ) i.have placed a order if biys piano as a birthday gift... at the time of placing the order estimated delivery date 3-6 november 2015.. but till date i haven recieved the gift i mark mails to customer care but they rplied ne they trying to contact me but my mob no is not in use .. want to tell u i have provided my offcial ph no then how can its...
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S
sachin772
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One more cheat..

Address:Osmanabad, Maharashtra, 413501
Website:snapdeal.com

My name is Sachin . D, i had already posted a few complaints about Snapdeal earlier, just one of them was hardly resolved, that too they didn't resolve, but they gave my own money back, wasting such a tome span. Western digital hard disk. Suborder Id: [protected] They just kept playing mary go round for a month, assuring that they will replace, but finally, just gave my money back. okay this complaint is not about that, this is a new...
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R
rksamineni
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile purchase

Address:600020
Website:Snapdeal

Recently i bought a mobile from Snapdeal by registering online as its not available in the open market.
After getting it i came to know features mentioned in the site are mentioned much more advanced than the actual features.

Its a basic China mobile which is promoted by Snapdeal.
I am not intrested in china mobile so as i have approached Customercare to return the product.
But Snapdeal has rejected to...
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@SIM
from Pune, Maharashtra
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I not get my refund

Address:New Delhi, Delhi
Website:www.snapdeal. com

I not get my refund of iBall slide Q40i tablet Rs:3062 .1month ago I not get my refund I am requesting to consumer forum to connect snapdeal and give my refund . Details Name:SHAIZA sultana Email I'd: [protected]@gmail.com Mobile no:[protected] Sub order no:[protected] Order no:[protected] Ecom airwaybill number:[protected]...
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T
twinklecorpran
from Mumbai, Maharashtra
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Faulty and duplicate product

Address:Ahmedabad, Gujarat, 380008
Website:snapdeal.com

I purchased a sony powerbank 10000mah worth 645rs from snap deal in diwali offer. 16 oct the parcel reached in dat the sony powerbank was there bt it was duplicate made in china than also i didnt return dat itz ohk bt itz nt been a month also and the powerbank isnt working onky light flashes bt itz unable to charge, in the features there is written 3months replacement warrenty bt the snapdeal does not provide any consumer phone number to...
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B
biswajit_sahu7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete order delivery

Website:snapdeal.com

I purchased a Whirlpool WM ROYALE 6512SD 6.5 Kg Top Load Fully Automatic Washing Machine - Wine Chrome Tinted from snapdeal.com on 2nd November, 2015. Whirlpool had the Diwali offer of free scratch coupons detailed here (http://www.whirlpoolindiawstore.com/terms-n-condition-delight). Now that I am eligible for this offer, when I inquired about the same with snapdeal.com they said they are not able to provide the freebies offered by Whirlpool. I...
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PRIY@gesh
from Belgaum, Karnataka
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Cash back offer

Address:Belgaum, Karnataka, 590006
Website:snapdeal.com

I am VEERBHADRA. Me purchased one 20 inch LG LED TV with SBI 10% cash back offer from SNAPDEAL as per SBI T&C offer amount credited before 30th sep 15 but still amount was not credited to my account. I am 100 times to call SNAPDEAL customer care center but they are only false promises giving. Please call to me your suggestion [protected]...
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@SIM
from Pune, Maharashtra
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I didnt got my iball slideQ40i refund

Address:New Delhi, Delhi
Website:www.snapdeal.com

I not get my refund of iBall slide q40i tablet from snapdeal 1month ago I am requesting you to connect snapdeal and plz provide my refund ... Details:- Sub order I'd:[protected] Order no:[protected] Name SHAIZA Sultana Email I'd :[protected]@gmail.com. Mobile no:[protected]...
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Address:560026
Website:www.snapdeal.com

Hello Sir, I have ordered Philips 40PFL5059/V7 102 cm (40) Full HD LED Television from snapdeal on November 4th 2015. The product was delivered on 9th Nov, 2015 and when i opened the package, i was disappointed on seeing display broken LED TV in package, immediately i called snapdeal customer care executive for next steps, they told me to replace the product through online using their website or mobile app. I did so as using mobile app,...
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A
abhishekn
from Chennai, Tamil Nadu
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Fake sony product sold by snapdeal.com

Address:Nashik, Maharashtra, 422101
Website:snapdeal.com

Got delivery on 27 october i bought a sony power bank 10000mah from snapdeal.com during big billion sale. the powerbank is not working. later i got to know that it is fake as it doesn't contain any hall mark and the bar code on the product can't be scanned. i contacted snapdeal.com and they are telling me to go to sony service center....
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A
Abhi3
from Bengaluru, Karnataka
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Faulty piece and unhelpful customer service and harassment

Address:400709
Website:SNAPDEAL.COM

pathetic service from snapdeal, last time that i hav ebought anything from your site.Whenever i had to buy online snapdeal was my first preference adn i did buy a lot of things from there but when i bought a little expensive item snapdeal showed true colours. I just bought a del laptop with order info as:- order id: [protected] (1 item) details placed on 02 nov, 2015 dell inspiron 15 3542 laptop (4th gen intel core i3- 4gb ram- 500gb hdd-...
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