Snapdeal.com Complaints & Reviews

I bought 5000 value products recently sep 28th from snapdeal...i got a shirt which is january 2014..kinda 2 year old stock and another sept 2014...every brand now you know that they are giving discounts every six months..those two shirts i bought are from mufti and mufti gives flat 40% every six months and these people in the name of sale by giving 10%ie 150rs more discount sold me some two year old stock...more to this is..as we knowevery branded shirt will have a manufacturing date written on that...i think they feel no one will see that and to cheat customers..they sticked a seperate sticker which says the manufacturing date is 28th august 2015..they feel customers r soo innocent and they can happily cheat anyone...and finally i wrote a mail..saying all this and they just say sorry...soo that is it ????? 1. i spent 5 hrs to buy products 2.i spent 5000 on garment in online hoping it to be genuine... 3.normally our parents are always negative regarding online shopping, i had to convince them that online shopping is safe and all..now after the shirt came..i think she is right plz do the needful...let those cheaters be punished..i have fotos also..i will post in facebook so that my 1125 friends on facebook will know how they fraud..let every one know their true colours...i will sned fotos to u i[censored] like

I placed an order on snapdeal and received a conformation message for my order... In the message it is clearly stated that the product will be delivered to me on or before 2 October, 2015... But the product was not delivered to me on mentioned date... This forced me to cancel my important work which i had planned according to the delivery date... When i contacted the customer care, they asked me to download their app and then the order will be cancelled... This is just dirty business... Is this the way to treat a customer!!!

SnapDeal order with AWB no. P[protected], has been cancelled. Don't know who, how and why got cancelled. Courier and SnapDeal both blaming each other. But i am the person who suffered. When contacted SnapDeal is telling so many theories like, courier cancelled it. I have cancelled it. They say i have ordered on 28th Sept, 2015 and cancelled on the same day, then how their tracking history show up till 2nd Oct, 2015 and got cancelled coz of problem in delivery. All reasons contradicting each other. Feed up by following up both SnapDeal and Courier.

I placed an order for LG 6 Kg F10B8NDL25 Fully Automatic Front Load Washing Machine on 29-Sep-2015. I paid Rs. 26499 for the product. On 02-Oct-2015 snapdeal.com cancelled my order without giving any information about cancellation. I called the customer care to enquire about cancellation. They said product is out of stock. Snapdeal.com is cheating the consumers by listing the out of stock products and holding the consumer money for long time. My order details are: http://snapdealmail03.in//orderSummary?xc-trgId=v1HJSgYypl_foKorpUORbEkFX4rGeB_P...⇄ I lost my time and money for getting the product. Please take stringent action for getting my product from snapdeal.com.

I returned back a product to snapdeal as i didnt like it. It has been 11-12 days since they have received the product but even after various calls they havenot revert back and refunded d money. Please help. Order id- [protected] Reference No. Of complaint[protected]

Dear Sir I want to place one order Dell laptop INR 34999/- only. But due to some reason Cod service is not Available at my Area. so please guide me how to pay online and book this product because I want this product Asap. Snapdeal Customer care also not responding plz guide me. Thanks Vijay Kumar +91-[protected] [protected]@yahoo.com

Dear Sir I want to place one order Dell laptop INR 34999/- only. But due to some reason Cod service is not Available at my Area. so please guide me how to pay online and book this product because I want this product Asap. Snapdeal Customer care also not responding plz guide me. Thanks Vijay Kumar +91Vijay6006811 [protected]@yahoo.com

I have purchased lenovo p-70 cellphone for rs.14021/- on 25th jully at 10.57 pm by online shopping from snapdeal by using SBI debit card under the 10% cashback offer. My order no. is [protected]. They mentioned that the cashback will be deposited directly to the account on or before 30 sep. But the cashback amount is not deposited to my account on 1 Oct.

I had done mobile recharge of Rupees 50 and Rupees 349 as per the below order ID FCVA[protected], FCVA[protected] for the Airtel number [protected], no recharge has happened, after complaining to both free charge and snap deal (parent company) neither mobile charge is credited or any refund is done this company is doing lot of fraud transactions I am holding Snapdeal accountable as this company is the parent company for freecharge

Dear sir, with repeated complain of the said items is yet to resolved. My order no. [protected] and my complain ticket no 07273059. The product (5 Pcs Induction Safe Cookware & 5 Pcs Skimmer Set-Black) delivered me was in damaged and some accessories were missing.

I purchased HTC Desire 626G+ mobile Order ID: [protected], on 04:35 PM, Tue, 28 Jul, 2015 through SBI debit CARD, cost of RS.15600. That day (28-July-2015) cash back offer of 10% for SBI cards and maximum cash back is RS.1500 for all electronic items they have mentioned. I am eligible for RS.1500 cashback and I was told I will get on or before 30-Sep-2015. But still I didn't get my money back.Offer posted in 'http://www.snapdeal.com/offers/sbi-july-2015'. I want justice in this.today 1-OCT-2015. I have only 29 days to complaint. Can some body please help in this.

Dear Sir, Thank you for your prompt reply for 5 Pcs Induction Safe Cookware & 5 Pcs Skimmer Set-Black . But it is very unfortunate to say you that I have no longer advised your repo about any retain of your damaged product at all. Hence I request you to please verify the same and replaced my product as soon as possible. Other I have to approach to consumer form. Anticipating a quick reply .

After i complaint in consumer forum snapdeal confirmed me by call that your rs 349 is credited in your account pls check your balance, when i see my account there is no balance credited in my account... Order id...[protected] Mo.[protected]

This is inform that i purchased the Coolpad Dazen 1 in snapdeal on[protected] and my speaker is stop working from 14-09-15 i raised the request, and they told me that get the confirmation letter from coolpad service center so that we will process the request. i spent the two days and i get the letter and i scan it and i sent the mail to sanpdeal, after i called to snapdeal they told we are raising the replacement request with in 2days, one of my consultant will pic the mobile and give you the other mobile, then i stopped calling to snap deal, after 2 day's i saw a mail that your ticket is closed, then stunned, i called to snapdeal they told my people called you somany times you did't pick the phone, i asked why again call you already started the replacement right, again they transfered the call to other person he is telling there is no replacement option in my end. i stunned then again i told entire story, why you people only told me that we are raising the replacement request they are stopped responding, finally i am completly disspointed with snapdeal. there are my invoice details ITEM CODE: HA989461 ORDER NO: [protected] SUBORDER NO: [protected]

I had ordered a wallet combo of rs 220 on snapdeal on 25 june 2015 but they cancelled my order without my permission and told me for refund of my money but it has been 3 months and till now i have not recieved my refund amount neither they have added it in my snapdeal account so please ask them why they are doinf so and ask them to refund my money.

Sir, This is to inform you that from last 40 days i did not recieve my refund from snapdeal, they did fraud with me ! On 23/08/2015, i orderd a product from snapdeal n it was defected n was not branded and on the same day i requested for my refund n till now i did not get my refund back. They asked for my bank details n told me you will get your refund within four days n i did not get my refund n then again i have spoken to their manager, he again asked for my bank details n then also i did not get any response n it has been more the 10 times i have given them my bank details n 100 times i have spoken to the manager of snapdeal but no response n before 10 days i requested for cheque n manager told me you will get ur refund on 28/09/2015. n still i did not get any cheque. n yetserday also i have spoken to the service provider of snapdeal n i asked him to transfer the call to your manager n then he put the call on hold n did not transfer my call. As you can see that it has been more than 40 days, i have not recieved my refund yet ! I want you to take strict action towards their company. I'm a college student n they did fraud with me. From my savings i have ordered this product n they sold me defected product n it was not branded. They are selling us fake products. My order details :- My order no is ( [protected] ) And my suborder code is ( [protected] ) Product : ((Guess W0247G3 Men's Watch)) Order placed on 23aug, 15 Return Pick up has been already done on 27aug, 15 n till now i did not get my refund ! Thankyou !

I bought a sandal from them which was size 10 as per my order I made the payment and was waiting to get it delivered but Even after 5days I dint got anything so I called up the customer care regarding the same they told me that my order has been cancelled due to unavailability so I told them to deliver me at least size 9 and after days I got it but this size was not comfortable so I again raised a request to deliver me size 10 .past 6 days I am calling the customer care but everytime I hear the same 4 line that ua complaint is registered nd being escalated give us some time and when the next day I call dem up they say last person who spoke to you dint raised the complaint.just now I spoke to the floor manager nd he was like you will get the same size ( 9) and when I said I don't want it refund my money he said "madam refund to aap bhul jao".

Dear Sir, Reference order no [protected] and Sub order no [protected]. It is bring your kind information that I had purchased Oricum 15 Watt LED Bulb - Pack of 10 worth Rs 798. This is to inform you that out of ten, one LED bulb found to be defective. Although few more LED bulbs was also not working due to loose casing, detached its parts etc. but they are working.Snapdeal agents are not giving contacting us we have given them reminder also. You are requested to look into matter and arrange for the replacement of LED bulb. Thanks & regards, Apoorv [protected] [protected]

Through snapdeal i placed a order id [protected] on 24/09/15 and paid Rs 349 by net banking, on 25/09/15 i cancelled this order, but after 5 days snapdeal never refunded my money in my account, there is no option for contact in snapdeal the toll free no.[protected] Are not working...sir kindly help me to get my money back thanku u... Order id [protected] Ref no.[protected]IGOASUQKU3 Mo.[protected]

I ordered 2 Justkids Green Acrylic Frock and also made payment.But when I received Packet, it contains only one Frock.The INVOICE Receipt along with Packet is showing 2 quantity and price amount which I paid.

Please find below details,
ORDER NO:[protected]
DISPATCH DOC.NO :[protected]
DISPATCHED VIA : ECOM EXPRESS
INVOICE NUMBER : SB7803/15-16/3741
SNAPDEAL REFERENCE NO : SLP[protected]

SELLER :

SHREE SHYAM CREATIONS,
1E BURMAN STREET, 4TH FLOOR, NEAR MACCHA, HANDIPATTY
CITY KOLKATA
STATE WEST BENGAL
PIN CODE : 700007
COMPANY'S VAT TIN: [protected]