Snapdeal.com Complaints & Reviews

Dear Abbas Ali,

We apologize for the inconvenience. Please share your seller ID at [protected]@snapdeal.com, mention your seller ID in the subject line of the mail. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team.

Thank you for cooperating.

Regards,
Snapdeal Online Team

http://www.respawn.in/blog/fraud/
please share your complete case here we are working against these practices

We too faced a similar fraud by Snapdeal. I believe its some sort of Scandal being done by SNAPDEAL to cover up their losses, wherein they just hold the payment of New/small sellers for some or the other reason.
we register with snapdeal ( Seller ID S6c3cc ) to sell Dress material ( VAT Exempted). At the time of registration we double checked VAT/TIN requirment as it was confirmed by snapdeal that Dress material category is VAT exempted and we can go ahead and start selling on SNAPDEAL. We started well and within a span of week or so processed & successfully delivered 4-5 order & our rating was 5/5. When we send reminder mail for release of payment, snapdeal updated us since there is some change in Snapdeal policies & now they would require VAT registration to release our payment. Now our payment of approx 5-6 K is stuck with SNAPDEAL. we send Numerous mails to sellers help as well as our account manager and the only reply we got to submit VAT/TIN no. We also got different replies to our mail, once they said your payment will be released on such and such date, once they said your DVAT no is blocked while we are based out of punjab e.tc. We check with our CA if there is any change in govt norms in terms of exemption but there had been no change in govt policy. So its a clear case of fraud by snapdeal to goble up our money.
So after numerous mails to snapdeal we finally decided to close our ac and donate the amount to snapdeal as charity. We would like to warn all seller esp startup/small seller to stay away from snapdeal due to their fraudulent sellers policies.

Dear ashpreet23,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Hello,

I am a new seller of snapdeal, i listed some products on snapdeal. After few days I got 4 orders one by one. We dispatched 4 orders. After few days they returned 2 products with reasons packing is not proper. Its was not big deal but after few days I got bill of amount double that I delivered. I read the bill, they said as per our policy we charge for returned product and also they charge for out of stock. The problem is not with they charge me, but problem is they charge this much( they charged 3 times i delivered/got orders.

Snapdeal cheat me, now final condition is they accepted order for amount 3600, and I my due payment to snapdeal is 6200!!! Which is very big shock for all sellers.

Dear business men, don't sell on snapdeal, it will give you only loss.
My seller code is S3cc89.
Thanks

Dear Snap Deal


I had partnered with Snap-deal as an e-commerce seller which is going to be needed by all potential Buyers .But It was my biggest Mistake and worst move to associate my self with Snap Deal which completely lacks ethics.

This revenue generation cannot be only for Snap-deal. We never made money out of it and bearing enough loss by frequent returns and late shipments, In fact, we had borne losses to bear the operational costs. But under such circumstances any pending payment from you over the months then it becomes despairingly frustrating.

Its a platform to dupe sellers and customers. Lacks ethics and integrity. Pick up never happens on time you guys cancelled the orders spoiled ratings and frequent returns and we received Rs 100 saree where original item was shipped worth Rs 4000/- and many more issues.

I am sure its a syndicate of organised fraud by SNAPDEAL to cover up their losses, wherein they just hold the payment of New/small sellers for some or the other reason.
I registered with snapdeal to sell dress material in women's Clothing which is VAT Exempted. At the time of registration we double checked VAT/TIN requirement as it was confirmed by snapdeal that Dress material category is VAT exempted and we can go ahead and start selling on SNAP DEAL in individual capacity . We started well and within a span of week or so processed & successfully delivered 11-13 orders & rating is 4.2/5.

When payment was not released after 3 cycles, we mailed them and snapdeal updated us since there is some change in Snap-deal policies & now they would require VAT registration to release our payment. Now my payment of approx 15-20k is stuck with SNAPDEAL. I have written and called sellers help as well as our account manager and the only reply we got to submit VAT/TIN no.

We also got different replies to our mail,


I was informed by my manger under a promotional scheme no marketing fees will be levied up to 25 orders now they had deducted all marketing fees and refuse to pay reversal.

Let’s acknowledge nobody appreciates pursuing or getting pursued for money. I am writing this email after following up with your team about my pending payment status

We check with our CA if there is any change in govt norms in terms of exemption but there had been no change in govt policy. So its a clear case of fraud by snapdeal to take my money and many more sellers.

I have made my inventory zero and want my money back . I have even decided to take this matter to legal help and social platforms.

We would like to warn all seller esp startup/small seller to stay away from snapdeal due to their fraudulent sellers policies.


Thanks
Deepika
[protected]
Sba25d

my payment of RS 3, 00, 000 /- also was blocked by the snapdeal, snapdeal is doing cheating with us, i am in totally in loss

as a student this is my hard worked earned money for last 3 years, this was my saving, i sold items on snapdeal and they cheated, contact +[protected],

This a do or die situation, as i lost my last 3 years saving, waiting for next 5-7 days, or as a part Time SEO and web developer
i gonna promote Snapdeal, Sorry Snapdeal, upto that working for papers/ proofs,

this comment can be shown in court if snapdeal does not reply for the same, here,

i declared that i did not received approximate 3 lack rupees from snapdeal for my sold item, and snapdeal is keeping money received from buyers against sold item by me.

issue is that snapdeal commit that they have complaint for fake products whose percentage is 0.56% that means 1 out of 200 orders, We called the concerned and we demanded proof that describe fake product but did not received on email upto now

as a seller every body understand this, this is commonly fault a buyer end.

See You Soon, Snapdeal email: [protected]@gmail.com

DO FLIPKART DO EBAY DO AMAZON, BUT NEVER DO SNAPDEAL WARNING YOU ALL SELLERS, THEY are buissness man while Snapdeal is Fraud, any reason any condition they all resale payment, BUT SNAPDEAL DONT !!!

Warning Warning Warning ALL NEW AND currently sellers on snapdeal, if you are selling do not invest do much, put Rs 10, 000 and wait for payment, if you cross the limit of aprox 2lack then they can shut your account defining any reason
and most impotent they will not release your payment defining some stupid reason. THIS IS A SCAM

Dear manojfkrt

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

please refer the email from [protected]@gmail.com
also find snapshot for the sent email, resolve the issue, activate my account, or atleast you need to release my three lac 3, 00, 000 Rupees against product sold on snapdeal,
please release the payment in next 3 working day, or i am really sorry, Ill needing to go with legal procedure.

Thanks and Regards
Manoj Kumar
+91 [protected]

No response recived

No response recived
On email or any where

Just said to email to keep there reputation
This is a big scam
Warning you all

No response recived
On email or any where

Just said to email to keep there reputation
This is a big scam

team replayed :


MY 3 LACK, 3, 00, 000/- IS BLOCKED by snapdeal

Dear Partner,

Greetings from Snapdeal!

Subject- Account Disable

We apologize for the inconvenience caused to you.

We would like to inform you that as we have checked our records we found that your account has been disabled due to selling counterfeit product.

So we request you to write a mail to [protected]@snapdeal.com and our concern team will help you accordingly.

For assistance, write to us at [protected]@snapdeal.com.

Happy Selling!

Adarsh Arun
SD Seller Help Advisor

Yes True they are big cheeters ..I am one of the sellers of snapdeal. They cheated me holded my payments stating recoveryof 2 yrs. back l. since last 2 years i amcontinously working with SD but now i think their business is not happening so by fraud intentions theyare holding the vendors payments and claiming that they are going to increase the sellers upto 10 L. In rajastan nobody is ready to work with them as toeach and everyone they have done the same thing and they can hold any payments at any time.

I think giving 1 star is too high for them we must give them negative rating and beware sellers selling on snapdeal

Dear cyber1976


We apologize for the inconvenience. We care about your grievance, please share seller ID at [protected]@snapdeal.com so that we can assist you.

Thank you for cooperating.

Regards,
Snapdeal Team

By looking complaint over this websites "consumercomplaints", it`s look like that snapdeal is one of the biggest Fraud Company.

Same thing happened with me, they stopped my payment approx 8.5 Lakh., even if they are not ready to talk . Also they are not ready to show any evidence.

My seller code is S83ACD.

Please let me know what need to be done by me to recover my hard money from Big Cheater " Snapdeal".

If somebody is listing me, request you to share the contact no.. I have created whats up group on the name of Snapdeal Fraud ", Will add your no.. My Mail id is [protected]@gmail.com. Contact no. is [protected].

Definitely, One day i will show the Game to Snapdeal but i need support from some seller.

Dear Shiv Aggarwal

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Team

cancellation of order

I want to cancell my order on snapdeal .my order no . is [protected]. So please kindly cancel my order id of order is [protected]

AIRAN BLUE STAINLESS STEEL

Dear Sir, I am already purchased Airan Blue Stainless Steel, Before 15 Days Back and also i get[protected], But i am purchase in Blue Colour and i get pink colour, snpdeal order no: [protected]. so please avoid this type of things

Delivery issue

My order no: [protected] According to Snap Deal my order reached Bangalore ware house on 13-Dec-14, and it is not yet deliver to me, Can I get the exact status of my order

Defective product delivery

I have purchased a htc desire 620 g mobile phone .it is not a good quality and it is defacted . I am not satisfy with you. I want return your product and want my cash back please. Order no.[protected]

Yes Snapdeal is doing the cheating,

same as with me also, i send 12 Boxes to buyers of my Product, its Returned after Used.

i told to snap deal seller support, they suggest me to open disputes regarding all returns .
i opened disputes for those all 12 boxes,

1 box price is 2000 Rs, they approved my dispute amount for only 2 boxes and other Disputes not proceeded and closed the Queries.

so in that case they approved 4k out of 24k so here i loss 20k,

And snap deal Calculate commissions, shipping, Advertisements and other their Regular charges on all 12 Box and they calculate 19k as Charges which i have to pay to snap deal.

After all this Calculation i didn't Received any amount.

But in the panel show -19k when i asked to seller support the executive said its RTO Charges & penalty,

already i loss 20k by used product and other 19k as RTO penalty. total 39k loss without Selling anything from snapdeal.

So please Beware of this kind of Marketplace where i think Buyers may be can Get benefit by discounts. but sellers are always Cheated. like me many sellers are already Cheated.
Sellers giving their most benefit to the companies. then also Companies Helping to the Buyers not Sellers.

Dear vbwebstore,

Kindly share your seller id and contact number on [protected]@snapdeal.com so that we may assist you better with your concern.

Regards,
Team Snapdeal

Dear vbwebstore,

We have not received the requisite details on your concern. Kindly share your seller id and contact number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

snapdeal is worst and i am seller and i find lot of penalty is added with customer fake rating or reason for return and after i prove customer is wrong that time i have to wait for payment to reimbursement of penalty and raise queries for that..

worst online site i ever seen...

also customer damage the packaging of product and resend it back in easy return policy and when i complain to the sanpdeal it say we will pay 5% or 10% reimbursement for damage of packing but they dont know no one is ready to by with damage packing...

i get every day 2 to 10 orders and 2 to 5 return and i was surprised all returns made by courier not much by buyers...

also they do lot of fraud by charging penalty and high payment for logistic and commission for small product..

also they charge penalty for wrong reasons... customer raised complaint as wrong product and there is no penalty applicable but they put in wrong and faulty to take penalty...

Dear ambresh kencha,

Kindly share your Seller ID and contact number with us to enable us to assist you further.

Regards,
Team Snapdeal

Dear ambresh kencha,

We have not received the requisite details on your concern. Kindly share your Seller ID and contact number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

hello all,
i an also the seller of snapdeal...i have sold items worth 3 lacs but i have received payments of only 85000
this all are fake calculations ...i have contacted several times but no response...also they have taken 30000 for advertise deposit ...and then no one has contacted me...totally frauding with persons since last 6 months

Dont Buy Any Snap Deal Products It is totally cheating Fraud and fake products, I ordered for master sun glases, but they duplicate children toy glasses.

Regards
Ranjit Singh

HI ALL

Dont Buy Any Snap deal Products ands get cheated, here I attached the Photos of glasses what they supplied in the name of Master Glub Sun Glases

Regards
Ranjit SIngh

Snapdeal ki maa ki chooth.. Apni maa chudwa le.. Kunal bahl

i am a seller too
you . Snapdeal . Bloody ####ing BS company . What the #### do you think you are..
Mother #### .. Why the hell you are running a company to cheat us seller..
Behand ke laude.. Gaand me khujli hai to khujla... Why you are scaming us seller..

Apni maa behan chudwa..Ke paise kaama..

Mere 6000rs to de .. Gaandu...

and you snapdeal support dont.. dare to claim your bogus support..

Ordered for Indian Terrain M size shirt instead got Size L

Order ID: [protected] (1 Item) DETAILS
Placed on 13 Jan, 2017

Requested for replacement and Snapdeal picked up the shirt.
Till today no replacement or pay back.

Complaint multiple times.. response same. Look into it seriously.
and after one or two days send sms as your return request closed

Snapdeal not giving me my return products and not proceeding their claims total products 107 which cost 3.4 lack rupees

they start calling me today and mailing me 7 times that don't raise dispute or they can take legal action...

Today i mail snapdeal and place [protected]@indianonlineseller.Com [protected]@indianonlineseller.Com on cc so they can also see how they are blackmailing me but what happened snapdeal start calling me why you are adding aiova in this thing i say to them that stop taking advantages of seller then snapdeal reply we will see your case id but keep aiova away i say it's my wish because you are not resolving my case from 1 month... Angry

please raise complaint against this fraud company
yout are getting curse from sellers that's it...

Snapdeal is fooling everyone!!
I ordered amway medicines worth Rs 6, 000 and got cow pills!
I filed complain and immediate pickup was initiated. 2 days later I called to ask about my money which was not refunded. I was told that my account has been suspended since I have done some suspicious stuff and so my money will not be refunded and they could no longer help me.
So CUSTOMERS ARE WARNED NOT TO PURCHASE ANYTHING FROM THIS FRAUD SHOPPING SITE.

Dear Sellers,
Hello,

Its time to come and join hands. We shall found a online seller welfare society a platform where we share all the problems facing with e-commerce operator's. If sellers came on one platform and share problems it would be beneficial for all sellers.

I'm dissapointed with snapdeal. Snapdeal courier returns are more than delivered products. they are charging for courier returns. i understand you are charging shipping but Flipkart, Amazon, Paytm they are not charging courier returnds. Becuase they think about sellers. We are in loss due to courier returns. Why are you not changing policies. You are giving us Ad campaign in 5000 rs for single category. You should start from 1000 rs and categories with our choice. If this will continue then i and every seller will stop selling on snapdeal. Everybody is already saying that snapdeal is in loss and not worth for sellers. They also said that snapdeal is fake company. Please improve your policies and make a new image in market so we can do better.
code s95ad7

SNAPDEAL FRAUD ON SELLERS : We had shipped To Orders in SNAPDEAL Order Id [protected] (Sub order N0 [protected], &[protected] Delivery courier [protected] Dt 5 may, 2018 & we received Return of this order Missing Product from inside packet & another pcs damaged & filed complaint Ticket no 08333576 & 08329339 with Proof of Video & pictures before opening & adter also . Snapdeal as usual making are excuses not to pass claim & putting blame on seller that it was opened where as it came semi open video shows opeing was done Product missing & damages .PLS DONT SELL ON SNAPDEAL AS THERE RETURNS ARE VERY HIGH PURPOSELY & UNFAIR PRACTISE WITH SELLERS NOT PASSING ANY CLAIMS & DEDUCT COURIER CHARGES ETC . THE BACK OFFICE WHO PASS CLAIM ARE ARE USING FRAUD MEANS OF EXCUSE NOT TO PASS EVEN SUBMITTING ALL PROOFS, PLS SELL ON AMAZON, PEPPERFRY, PAYTMS THEY ARE BEST ONLINE PORTALS.

SNAPDEAL FRAUD ON SELLERS : We had shipped To Orders in SNAPDEAL Order Id [protected] (Sub order N0 [protected], &[protected] Delivery courier [protected] Dt 5 may, 2018 & we received Return of this order Missing Product from inside packet & another pcs damaged & filed complaint Ticket no 08333576 & 08329339 with Proof of Video & pictures before opening & adter also . Snapdeal as usual making are excuses not to pass claim & putting blame on seller that it was opened where as it came semi open video shows opeing was done Product missing & damages .PLS DONT SELL ON SNAPDEAL AS THERE RETURNS ARE VERY HIGH PURPOSELY & UNFAIR PRACTISE WITH SELLERS NOT PASSING ANY CLAIMS & DEDUCT COURIER CHARGES ETC . THE BACK OFFICE WHO PASS CLAIM ARE ARE USING FRAUD MEANS OF EXCUSE NOT TO PASS EVEN SUBMITTING ALL PROOFS, PLS SELL ON AMAZON, PEPPERFRY, PAYTMS THEY ARE BEST ONLINE PORTALS.

Snapdeal is fraud company. They cheated my 1550 rs .they delivered wrong product and closed my return request. Customers care blocked me now I am not able to call also.big cheater.plz resolve my problem. Plz return my product. I want my refund. My order id [protected].plz open my return request. Why are you cheating customers

With so many stories of CHEATING OF SORTS BY THE COMPANY SNAPDEAL, like the way I have suffered hugely on many counts due to the wicked ways of functioning of Team Snapdeal, I wonder what happened to all such reported complaints at Consumer Complaints.
Team Snapdeal is TOO GOOD IN CLOSING QUERIES AND CASES BY THEMSELVES without the consent of the aggrieved party!
It's time major stakeholders of SNAPDEAL verify the antecedents/claimed credentials of the bosses of Snapdeal!

Hello
Snapdeal sbse bdi chor company hai india ki
india mei snapdeal ko Ban kr dena chaiye
unprofessional staff jihe baat tk krna nhi ati
seller ki query tk thik se solve nhi kr pa rhe

na kabhi inki payment time pr ati or comission k naam pr over paisa lete hai 15% comission h 15 ki jagah count kro to vo 30-35% baithti hai
Rules and regulations policies k naam pr 0 hai snapdeal

5 parcels mujhe different mile jiske lie mene complaint mark kiya and and parcels bhi mene courier partner se open krvaye coz packing alag thi proper video and cctv footage tk share krdi mene but ye log maan ne ko tayaar nhi they
simply they said we r helpless and we did not do anything in this case

jb ye log kuch kr hi nhi skte to hum log kyu kaam kre aise ghatia plateform pr
as soon as snapdel ko band kr dena chaiye govt ko

india ki hi nhi worldwide sbse corrupt site hai snapdeal

The pickup services Snapdeal provides are totally baseless and irresponsible as I have created dispute for not pick up the parcel and it had been 2 days passed still I have not received any email or response from their team and afterwards they will charge penalty. What a poor and pathetic service and management by snapdeal. The worst platform ever to do any king of business with this scammers.

Snapdeal seller id- Sc11d8

Dear Prachigholam,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear prachigholam,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

Dear Vengatesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Vengatesh Boss,

We wish to inform you that your concerns have been resolved to the best of our knowledge and to the best of the possibility we could extend; should you have any further concerns please get in touch with us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

sir i am sufferer because i havae no mobile yer i am service man i need urgent mobile so please retun my tablet funbook immediatsely and send me replacement as soon as possible Pankaj kumar mobile [protected]. it is urgent matter

4rating

4star

Dear Khota,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear Venus,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear Navin,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Navin Upreti,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Anshikha Sahu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Anshikha Sahu,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Shailendra,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear [protected]@gmail.com,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Rentidev,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Rantidev Mishra,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear cdgupta,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Pawan,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear darbesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear darbesh,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

No update on the product, just raising complain references but no representatives are calling back and not receive the product after 10 days of expected delivery date and no refund also.
Very bad delivery and order tracking portal, the courier providers are the chosen among the worst in the country. No customer stratification is taken under consideration, cancelling order without any prior information to the customers. Only our phone balance is being wasted by call center representatives, no body ever from snapdeal site is contacting back even after giving them unsatisfactory feedback.
Same thing happened with me repeatedly twice for my two of the ordered products.

Dear Shreeparna,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear mvlngupta,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear Khokan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear khokan-02,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Sukumar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear sukumar232,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

The product was returned on 28.04.2015. I am requesting for the refund, Till date[protected], I am calling to their customer care twice a week and get a regularly get the message that the refund will take 5-7 working days. The product that I had rejected was BSNL champion standard mobile, reason was that it was received is not like mention in photos of taht product, I had rejected this product. I have shared my account no and other details and through their snapdeal system and I have shared the snapshot to them. I am really frustrated to follow up with them, as they are giving false information stating that the refund team will revert back and the customer care is not giving any commitment. As a customer I cannot go into the each and every department and process of snapdeal company for collecting my money. Please help me to collect the money, from snapdeal.

The product is returned to snapdeal on 16 01 2016and not refunded yet my ticket id is 19428665

Hi Shoaib Turki,

Please share the correct order details with us so that we can assist you in better way.

Thanks!
Team Snapdeal

Iss compsny se mene ek product purchase kiya tha jo koi bina resone mera order cancle kr diya.
jb in logo ko mene bola ki iss order ko revelidate kr do mere ko inn logo mna kr diya.phir mene bola ki meri bat ceo se krvado to inhone mna kr diya . again mene rohit ji se bat krne ki try kiya to fir in logo ne mana kr diya ab aap btoa sir me kya kro

Snapdeal online shaving is not submit refund amount

Dear rajesh rajmane,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

i want to return again product after canceling first return request
and how the refund come to my free charge account

Dear prajwal dhande,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal