Snapdeal.com Complaints & Reviews

This is in regard to the order(#[protected]) for a new iPhone 6 16gb silver color which I placed on snapdeal.com on 17th Feb, 2015. I received the product on 23rd Feb, 2015 and when I opened the box I found out that this phone was originally bought in U.S. and then was illegally smuggled in India and was sold to me. I found out about smuggled iPhone when I called up Apple Customer care to check how much warranty is applicable for this product. They told me that the phone which is sold to me was bought in U.S. some three months back and now they have sold that iPhone to me which doesn''t come with Apple India Warranty. So, now when I have called snapdeal.com, they are not co-operating with me and I have been constantly following up with them about when will I get either my money back or a new phone which has Indian warranty. So, I request you to please look into this matter. Attachment: Picture showing the model number of iPhone which is available only in U.S. and not in India, and this was illegally smuggled and is sold. Thanks, -Pallav

Sir hamne panasonic viera sv6d led[protected] ko snapdeal sa liya tha Mera led ka remote work nahe kar raha tha Tav mena panasonic custmer care camplent ki thi[protected] ko [protected] ko panasonic ka service sentre sa injeniar aay or unhona kaha ki ya led aapna online shop snapdeal sa khareda ha Or ham snapdeal ka product panasonic led ki warenty nahe denga So tell me sir ma apne tled ki warenty kaha sa lu Please tell me imadatly Name. NAVNISH PRAKASH SANIK COLONEY IZZATNAGAR BAREILLY UP 243122 Phone. [protected]

I bought a 16 GB Yoda pendrive from microware. It was to be a birthday present for a relative, so it was only a couple of days after delivery that I took it to him, and a couple of days after THAT when I came to know that it wasn't working. In the meantime the possibility of a return within 7 days was over. I had bought 3 pendrives at the same time, 2 of which are working absolutely fine. But one is not, it heats up when it is connected to a computer and simply stops operating. It wont even open. My order number is [protected]. 'dinosaur drivers with casing 16GB'. If a return or even refund is possible it would be much appreciated Thanks Anasuya Goswami

I have heard that snap deal is one of the biggest marketing online shopping, but sorry to inform you that I really unhappy with the service .I placed an order for power bank but still did not receive the product & u people r not even replying the calls

I have ordered for 2 LED Bulbs vide order No. [protected]. The same was shipped by Ecom Express vide shipment No.[protected]. But both the bulbs are fused and are not in working condition. I request you to either refund my money or despatch the new bulbs in working conditions. Thanks & Regards Taj Usmani M. No. (+91) [protected] E mail- [protected]@gmail.com

On 19/02/2015 i am ordering HP 15 p027tx laptop through snapdeal.com. Item delivered on 23/02/2015. But With the shipment i didnt get the Warranty card or Purchase/Retail Invoice ( With Serial number of product). Such invoice is the only document available for availing warranty. I am already facing a problem with the laptop. From hard disk area i found a scratchy ( Abnormal) voice regularly while at the time o[censored]sage. So i am going to approach a service center for this problem. For this i am liable to prove my warranty. 1 year of warranty available for my laptop. So i want the real purchase invoice with product serial number & other details. I am already share this problem with snapdeal. They said we will send the new invioce within 48 working hours. Now its almost 3 days over. No response after from them. I want to go to service center for solve my laptop problem. So i want the invoice as much as earlier as possible.

british terminal dark brown chinos Invoice no:2A6D08/14-15/7502 Dt:23.02.15. The product was received but i think it is not the specified brand. On the Chinos there is no any brand code like on buttons, inside the chino. Only price tag and plastic label striched on back side appeared. So i think it is not the specified brand and also it is not purely cotton chino.

WE PLACED ORDER FOR BROTHER PRINTER MFC 1811, BUT DELIVERED WAS DCP 1514 SO WE TAKE THIS ISSUE SERIOUSLY, AGAINST SNAP DEAL & SUNRISE ENTERPRISES AURANGABAD, & WITH THE COMPLAINT NOT ANSWERED WE WILL GO THROUGH MEDIA ALSO AGAINST SNAP DEAL ID [protected]

As of yet I haven't got Snapdeal ₹100 coupons of BookMyShow in spite of following your instructions twice on two different devices...I want my coupons within an hour from now on because it is very urgent and I have to book tickets by the afternoon today...Please help me...Send me the coupons to [protected]@yahoo.com immediately because I used this email id and password to sign-in...Thanks

sir i purchased a product form snapdeal order no. [protected]. but after using it for 3 times the sole of the shoe has come out. Sir now please tell me as to what should i do...as i m totally disappointed by the quality of the product. Please get the product exchanged.

i ordered order no. [protected] Goodway Pack Of 3 (Black, White, Grey) Printed Tees For Kids (Size: 5-6Y) but one among 3 top is wrong size(3 to 4) yrs. i am very much disappointed with your service this time. its merely a waste of money for me. we trust your service always but unsatisfied with that. i have a photo copy but it is size 4 mb.if you give mail id i will send that copy.

I purchased a Zen M7I mobile phone with 4 GB Micro SD Card (order no. - [protected]). When I open the seal packed box you send there was a printed invoice no S85DDB/14-15/2034 with item description Zen M7I mobile phone with 4 GB Micro SD card - blue order no [protected] suborder no [protected] IMEI/Serial [protected] but I could not find any micro SD card. Please look at this matter seriously and take necessary action. My name is Falguni Biswas. Email - [protected]@gmail.com

Today snapdeal announced that there is a appfest on Feb 26 & 27. Appfest is only through snapdeal mobile application. So I downloaded the app. And there are no offers in that. They just make the users to download the app. in their smartphones. Snapdeal has cheated everyone, so don't believe in these fake ads.

Dear Sir
Order number [protected] R.B.Badhani
Purchase of three chimneys online with cost of Rs3990/- each from snapdeal
I had purchased three chimneys costing RS 3990/- each on 25.01.2015 and paid Rs 11970/-
in advance.But when I received the chimneys, i was surprised to see that all the chimneys
were defective and not working. on my complaint, all the chimneys were taken back and till
now only one chimneys was ( with ticket number[protected] was replaced and other two chimneys have not replaced whereas they have already collected these chimneys from us..
Their ticket number are ...15915873 and 15915870. Please therefore take up the matter with
the company and get me the correct chimneys from snapdeal. in this connection i also
advise you that the company again sent us defective chimneys which we did not accept.
The company is now reluctant to replace the defective product for the reason unknown to us.
R.B.Badhani ( mail r.b.[protected]@gmail.com ) phone...[protected]

Sir, Iam Abhilash GS i need a possible decision from your side, because i ordered one mobile (Xolo Omega 5.0) from yours but now i regret for that order, because my invoice date was[protected] and i got my phone[protected] at that time i was very happy but on[protected] my phone was not working anything only some words are coming i called the snapdeal customer care and told my phone is not working i want to replace my phone, then they told sir please give me job sheet of your product but today i got my job sheet, in my job sheet i can known my phone has hardware problem(phone is dead), i send my phone job sheet and retail invoice through this mail. Now i want to replace my phone because within 10 days my phone has hardware problem what i do? i trust in snapdeal so i order to their plz take my request and replace my product if any fault in my side sorry for that. Item name: Xolo omega 5.0 Android mobile Item Code: 354145 Order No: [protected] Sub order No: [protected] mobile No: [protected] Mobile No: [protected]

Dear Sir,

MY ORDER NO. : [protected]
Order Placed On :[protected]:28:00

1. Samsung Galaxy Note 3 (Black), Product Code: [protected].

SHIPPING INFORMATION:
U.T.Venkatesh
no: 45, thomas nagar, ullagaram, chennai- 600091,
new price mat hr school
Chennai - 600053
Tamil Nadu

Still My Order PRODUCT NOT RECEIVED, kindly look into and arrange send the product at the earliest.

Thanks & Regards,
U.T.Venkatesh
[protected]

I have purchased a Bodyfit Set of 20 Kg Home Gym, from snapdeal order no. [protected] which has been delivered on 24th February.2015. But the quality of product does not satisfy me. And also the side rubber is damaged it is manufacturing defects so I wish to return it as soon in this product. Yesterday only i called to the snapdeal customer service and i Registered the compliant.. Complaint no: 16561713. I want cash back...

I have been continiously following it up with snapdeal .. no one bothers..each time a new executive and new floor manager, all they know i am new to this issue, and it goes like this.. email - snapdeal does not bother to reply as they already got the money creditied into their accounts..!
ATLEAST TELL ME I HAVE LOST MY MONEY SO THAT I CAN BE AT PECE..!!, WILL CONSIDER IT AS A LOSS ONLY..!!


NOT WORTH TO SHOP WITH SNAPDEAL EVER..!!


ORDER ID : [protected]
COMPLAINT #: 16359678, 16367249


REVERSE PICKUP DETAILS:
16367249
Prisha India Craft P..
Courier NameOrder No.NUVOEX
[protected]


FOLLOWING IS MY ISSUE:


Hi Team,


As discussed, I have order 2 products over the order id : [protected](dated 17Feb-15)


Following were the products, that I had ordered:


1. Vedic Rudraksh Mala = INR 280 (price + delievery charges)
2. Prisha India Copper Jug for Aurvedic Healing - INR 662.
The transaction was billed in total for INR 942 against above order from my account.


I had received both the products, however, I applied for the Replacement for the item # 2, ie Prisha India Copper Jug due to a damaged product received. This product has already been picked from my billing address via a reverse courier from Snapdeal.


However, at present my order summary at the web site, its showing that I had purchased 2 quantities for the product #1 ie "2 X Vedic Rudraksh Mala", and some 382 INR have been credited into my SD Cash account, also, my product #2("Prisha India Copper Jug") is being viewed as cancelled.


I just request you to please review my order summary at your end as the same is not correct, as I have purchased both the items only in 1 quantity. Out of which I already applied for the replacement for one of the product as well.


Also, I am not interested in any kind of extra SD Cash that has been credited into my account.
Request you to please let me know for the expected delivery date /time and its current status for my 2nd product, for which I had already applied for an replacement.


Please let me know if more is required from my end on this. Thanks.

I Recently buyed a Mobile Phone named Champion My phone, which has a serious issues with it. I got issue with the battery of the phone, it does not even run for 2 hrs after charging it full. And the other issue is of the calling, while receiving the phone call, the call gets rejected automatically. So please see to it that u dont sell such cheap products like this further. I hope you see to my problems.

Sir, One order was placed for purchase of Flip Cover for Zenfone 4. But the cover which was sent to me is of Zenfone 4.5. Therefore, it is requested kindly to replaced the same by the required size. It is also requested if the required size is not available, kindly refund the amount to me. Details of my order are given below :- Order No - [protected] Replacement Sub Order - [protected] Ticket No[protected] Order Placed for Flip Cover - Zenfone 4 Flip Cover delivered for - Zenfone 4.5 Materials received on[protected] Nitul Talukdar Brahaputra Board Guwahati, Assam [protected]