Snapdeal.com Complaints & Reviews

Dear Yusuf,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear Bijay,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Bijaya Kumar Mahapatra,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Hasanuz,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Hasan,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Hari,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Please Arrange for the refund.

Dear Sandeep,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear Suresh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Suresh Kumar,

Thank you for contacting Snapdeal.com

We sincerely apologize for the inconvenience you may have experienced.

We would like to inform you that, we would not be able to entertain your complaint as it has crossed the 7 day TAT. We would like to inform you that in case you face any problem with the purchased product, you have to inform us within 7 days from the date of delivery of your order. For detailed information, kindly refer to below mentioned FAQ’s link given on our website.

http://www.snapdeal.com/info/TrustPay

We request you to please visit the brand service center as the product has manufacturer's warranty to get the issue/fault rectified.

Thanks & Regards
Snapdeal.com

Dear Sharathrushi,

Thank you for contacting Snapdeal.com.

While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

http://www.snapdeal.com/info/termsOfSale

Yours sincerely,
Team Snapdeal

Dear Sharathrushi,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Kavita,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Sir On one side Snapdeal Customer Support team telling it is not a policy violation and you can buy from snapdeal, if you buy from site which you are selling for your personal use.On other hand they block payment.This is clearly customer cheating case from snapdealThey are now out of money that's why looting the Indian sellers.

We too faced a similar fraud by Snapdeal. I believe its some sort of Scandal being done by SNAPDEAL to cover up their losses, wherein they just hold the payment of New/small sellers for some or the other reason.
we register with snapdeal ( Seller ID S6c3cc ) to sell Dress material ( VAT Exempted). At the time of registration we double checked VAT/TIN requirment as it was confirmed by snapdeal that Dress material category is VAT exempted and we can go ahead and start selling on SNAPDEAL. We started well and within a span of week or so processed & successfully delivered 4-5 order & our rating was 5/5. When we send reminder mail for release of payment, snapdeal updated us since there is some change in Snapdeal policies & now they would require VAT registration to release our payment. Now our payment of approx 5-6 K is stuck with SNAPDEAL. we send Numerous mails to sellers help as well as our account manager and the only reply we got to submit VAT/TIN no. We also got different replies to our mail, once they said your payment will be released on such and such date, once they said your DVAT no is blocked while we are based out of punjab e.tcPage on e.tc. We check with our CA if there is any change in govt norms in terms of exemption but there had been no change in govt policy. So its a clear case of fraud by snapdeal to goble up our money.
So after numerous mails to snapdeal we finally decided to close our ac and donate the amount to snapdeal as charity. We would like to warn all seller esp startup/small seller to stay away from snapdeal due to their fraudulent sellers policies.

Just read the response from snapdeal to kavita... a pre typed robotic answer..." kindly mention your order ID in your subject line " ...they didn't even bothered to check whether its a buyer complaint or a seller complaint...Going by this i hope the issue is not yet resolved Kavita...

Dear ashpreet23,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear ashpreet23,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

i Have Purchase Lenovo A526 Mobile Phone From Snapdeal[protected] Order No [protected], I Was OPen That Parcell That mobile complaint Is over Heat & Battery Not Working ... I Will Make A Comlaint No[protected] So Please Co-Operate With Me

i Have Purchase Lenovo A526 Mobile Phone From Snapdeal[protected] Order No [protected], I Was OPen That Parcell That mobile complaint Is over Heat & Battery Not Working ... I Will Make A Comlaint No[protected] So Please Co-Operate With Me

Dear Rehan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Rehan,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

I have received my order No. [protected] on 24th April 2015 and got Confirmation by msg and email from snapdeal. ..but this mobile is not working.. It is asking for mobile password. May be its used one i think so. Without login how password is asking. It does not work at all...please solve this problem..or replace my order... Other wise pls do the sale return... this is my contact no. [protected]..

Dear Prameen,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear Bishamber,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Narsingh,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear Anil Kumar,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Rahul,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Dear Rahul Rajput,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

have ordered Jahnavi Creation Beige Embroidery saree of ONION COLOUR but the delivery was made of Yellow colour. So I request to cancel the above order and refund the amount immediately. I am one of your valued customer and had purchased lot of products from you, But no such thing has happened before. So I am not satisfied with the service. please cancel the order No [protected] delivered on 3rd March, 2015 and refund the amount.of Rs.680/-

have ordered Jahnavi Creation Beige Embroidery saree of ONION COLOUR but the delivery was made of Yellow colour. So I request to cancel the above order and refund the amount immediately. I am one of your valued customer and had purchased lot of products from you, But no such thing has happened before. So I am not satisfied with the service. please cancel the order No [protected] delivered on 3rd March, 2015 and refund the amount.of Rs.680/-

Dear Mamata,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Mamata Parab,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Dear Kamal,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

I have got call from snaedeal customer care on 9th mach, 2014. He said that we have verified your account details and we are initiating your transfer. It will reflect in your account in 5-7 working business days. Let's see how much time they take to do the same.

Dear kamal,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team