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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

Complaints 14454

Resolved

9451

Unresolved

5003

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Address: Krishna, Andhra Pradesh

My name is Anil kumar and I had received an message in the name VM-SNAPDL Stating that Dear Medisetty Anil kumar thanks for placing order no [protected]. EST delivery in April 10 2015, and asked me to check mail for further details, I didn't get any mails, and also Checked my snap deal Account and it was also showing that I was not placed any orders, So how would this message came to phone, without my Knowledge I don't know, Even they even provided an web address to download the mobile app, I have downloaded and installed it and it also not showing any orders in my name, when I tried to track the order provided in the message it was showing invalid order id.

Snapdeal.com customer support has been notified about the posted complaint.

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O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Anil Kumar,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: New Delhi, Delhi

I just want to register a complaint against the Snapdeal Because Of the Non refund of My amount of Rs 57370...I have given an order of an iphone 6 and i made the payment from my debit card and because of late...i refuse to take the product and requested for the refund of my money dated 20.02.2015...i have done so humble request from the last 15 days...but they doest care about it...today is 5.03.2015

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 9, 2015

Verified Support

Dear Rahul,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Rahul Rajput,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Dharwad, Karnataka

I have ordered Jahnavi Creation Beige Embroidery saree of ONION COLOUR but the delivery was made of Yellow colour. So I request to cancel the above order and refund the amount immediately. I am one of your valued customer and had purchased lot of products from you, But no such thing has happened before. So I am not satisfied with the service. please cancel the order No [protected] delivered on 3rd March, 2015 and refund the amount.of Rs.680/-

Snapdeal.com customer support has been notified about the posted complaint.

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M

mamata parab

from Erode, Tamil Nadu

Mar 5, 2015

have ordered Jahnavi Creation Beige Embroidery saree of ONION COLOUR but the delivery was made of Yellow colour. So I request to cancel the above order and refund the amount immediately. I am one of your valued customer and had purchased lot of products from you, But no such thing has happened before. So I am not satisfied with the service. please cancel the order No [protected] delivered on 3rd March, 2015 and refund the amount.of Rs.680/-

M

mamata parab

from Erode, Tamil Nadu

Mar 5, 2015

have ordered Jahnavi Creation Beige Embroidery saree of ONION COLOUR but the delivery was made of Yellow colour. So I request to cancel the above order and refund the amount immediately. I am one of your valued customer and had purchased lot of products from you, But no such thing has happened before. So I am not satisfied with the service. please cancel the order No [protected] delivered on 3rd March, 2015 and refund the amount.of Rs.680/-

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 9, 2015

Verified Support

Dear Mamata,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Mamata Parab,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Gandhinagar, Gujarat

[protected] order id [protected] sub order id I have ordered sandisk otg pendrive but got defeced product and requested return request. they have credited all refund amount as SD(snapdeal) cash. I have requested for refund in my bank account and provided bank account details also for the same. i have got reply like "We have forwarded your account details to out team. They will contact you for further processing" and about 2 weeks has been passed but still i haven't got any call or mail from snapdeal. Please look into my matter and resolve it as soon as possible.

May 7, 2018

Complaint marked as Resolved

resolved

Snapdeal.com customer support has been notified about the posted complaint.

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O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 9, 2015

Verified Support

Dear Kamal,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

K

kniyl33

from Gandhinagar, Gujarat

Mar 10, 2015

I have got call from snaedeal customer care on 9th mach, 2014. He said that we have verified your account details and we are initiating your transfer. It will reflect in your account in 5-7 working business days. Let's see how much time they take to do the same.

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear kamal,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Pune, Maharashtra

I have booked a Mee Mee walker on 26.2.2015. My order ID is [protected]. It was expected to delivered on 4.3.2015, now it is expected to delivered on 10.3.2015... i have not yet received my order. Now i wanted to cancel it... but your people are not cancilling my order. I am higly disappointed with snapdeal. kindly cancel my order and refund my money back.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 5, 2015

Verified Support

Dear cuby singh,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Cuby singh,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: New Delhi, Delhi

Massage of snapdeal: Dear Ball Dutt Ydav thanks for placing order no [protected]. EST DELIVERY DATE Mar 04 2015. Check mail for details. Exclusive offer only on our free smart phone app... SD AUTOMATIC CANCEL THIS ITEM, WITH VALID region, 1st he told me by massage due to multiple attempts, we are cancelling your order, and make computer generated call on my cell, 2 times. costumer saying, we cannot proceed it because its costly and out of stock. snapdeal fails to his promises...

Snapdeal.com customer support has been notified about the posted complaint.

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S

skynetin

from Gurgaon, Haryana

Mar 5, 2015

Fake promise

S

skynetin

from Gurgaon, Haryana

Mar 5, 2015

Fake promise by snapdeal...
attachment me aap log khud hi dekh len

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 5, 2015

Verified Support

Dear skynetin,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 16, 2015

Verified Support

Dear Ball Dutt Ydav,

Thank you for contacting Snapdeal.com.

While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

http://www.snapdeal.com/info/termsOfSale

Yours sincerely,
Team Snapdeal

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Address: West Tripura, Tripura

I have bought a VOX KICK K3 Android4.4 Kitkat 3G 3.5 inch Smart phone, ITEM CODE:478257, ORDER NO:[protected], SUB ORDER NO:[protected], at RS.2199 olline shopping from Snapdeal on dated 12 Feb. 2015. when I charge it the battery becomes full charge but after one(1) hour the battery become full discharge. Then I contact with VOX Service center contact no: [protected]. They advised me to give a complaint & they give a new battery for VOX KICK K3 . So I want a new battery as early as possible in following address. Address: Shyam Sundar Banik Women's ITI, Indranagar, Agartala, Pin:799006 E.mail:shyamelect.[protected]@rediffmail.com MOBILE:[protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 5, 2015

Verified Support

Dear Shyam,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Nalanda, Bihar

dear sir i mithilesh kumar, my item no [protected] order no.[protected] basics regular casuals, booking dt 08/02/015.they sent the artical by indian post track no ET[protected]IN but i did not get the artical at my location.but snapdeal states has been delivered on mar 02, 2015 why? please inqery in this metter. thanyou mo.no [protected] E.mail [protected]@gmail.com addres-q.no 180 type 2 block 12 ordnance factory rajgir, nalanda

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Address: Ghaziabad, Uttar Pradesh

Order Id: [protected] Purchase Date: 27th, February 2015 Order Item: Chhota Bheem Foldable Two Wheel Skate Scooter I ordered this item on 27th from Snapdeal App Two days exclusive offers from mobile. March 4th I got a mail from snapdeal: "You are receiving this notification because one or more items in your order have been cancelled due to serviceability issue at courier end. We, at Snapdeal, deeply regret the inconvenience caused to a valued customer like you, and extend our heartfelt apologies." Will snapdeal clarify this thing. I tried via support mail but no response on this matter. Before ordering I checked that item is deliverable on my desired pincode.

May 22, 2023

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 5, 2015

Verified Support

Dear Vivek,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Vivek Parmar,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Vadodara, Gujarat

i have ordered lumia 535(black) (order ID: [protected] ) on 28/2/15. Today a message from snapdeal says that the delivery attempt was unsuscessful and consumer was not available.Moreover there is no such message regarding cancellation of order . Moreover the courier service from which the order is to be delivered is not responding my phone call.

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O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 5, 2015

Verified Support

Dear Ak Shrivastav,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear AK Shrivastav,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

R

reshsand

from Ernakulam, Kerala

Jun 5, 2015

I am facing the same problem. Will the courier guy deliver it again? or will my order be cancelled?? I am concerned as i have made the payment through debit card. please reply ASAP

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Address: East Khasi Hills, Meghalaya

The order for Beetel M51 Landline Phone (product code [protected]) was placed on 20/2/2015 at the snapdeal.com website and an amount of Rs.581/- was paid. Product was due for delivery on or before 26/2/2015. After the due date enquiry was made to [protected]@snapdeal.com. To which Mr.Dhingra promised to get back after 48 hours. The same of the couries and AWB no. and their e-mail address was provided. I emailed the courier at the specified e-mail address. But got no reply. Since it has been more than 12 days I would like to cancel the order and request you to refund the cash back to my debited account. Regards, PPDey

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 4, 2015

Verified Support

Dear PPDey,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

P

ppdey

from Delhi, Delhi

Mar 9, 2015

Sir,

The snapdeal.com has finally delivered the item ordered to-day at 3pm.

Thank you,

P.P.Dey

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Partha Pratima Dey,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Begusarai, Bihar

Dear sir I have booked accu chek from your website and 10-15 days are over from order date. But i am still waiting for my order but on my email snapdeal sent me a confirmation that my order has been delivered. So please look into this matter and revert to me as soon as possible. order no [protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 4, 2015

Verified Support

Dear Shubham,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Shubham Bharti,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Chennai, Tamil Nadu

Dear Sir/Madam, I bought a led television from snap deal got delivered after 10 days & they have a 7 day return policy if I do not like the product. It is a faulty product the speaker does not work properly ie its giving a queakey sound and the picture quality is not that good. So sent a email to snap deal if some one could help me return the product, explained the fauts in the product, looks like they gave missed call with only 2 rings from a number where I could not call them back & email reply saying that they tried to call but not reachable, so again contacted them through email got a reply to meet the service centre. Requested for the service center address but have not got reply from snap deal at all in spite of sending many emails.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 4, 2015

Verified Support

Dear Sharan,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Jaipur, Rajasthan

I have order Z Decor face towel from SNAPDEAL vide my order No [protected]. As per key features the size of towel is 20 inches where as 12 inches towel delivered me twice. A sum o Rs 299 has been credited in my SD cash for which I a am not satisfied as I have not sent any type of refund request. I have written several times but no action has been taken even after a lapse of two months.

Snapdeal.com customer support has been notified about the posted complaint.

Dec 23, 2015

Updated by Pradeep Yadav Nnl I am still not satisfied with refund option. Rs 199 have been credited to my SD cash whereas I want replacement.Totally cheating/fraud with customers

Dec 23, 2015

Updated by Pradeep Yadav Nnl Still not satisfied

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O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 4, 2015

Verified Support

Dear Pradeep,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Pradeep Yadav,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Ghaziabad, Uttar Pradesh

I had given an order regarding a mobile phone (asus zenfone 6) whose order no was [protected] and invoice no S20BCE/14-15/590. The delivery guy mr.rajeev was misbehaving and abusing us. Please take strict action against him as in future if this continues I may not order from snapedal .

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 4, 2015

Verified Support

Dear Tomar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Tomar,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Pune, Maharashtra

I have ordered one item from snapdeal. Order No - [protected] dtd 02 Feb 15 Probable delievery - 09 Feb 15 Shipping addres - Flat No 08, Ganbote Complex, Indapur, Pune - 413106 After tracking the product I came to know that item is delivered to Nagpur on 18 Feb 2015 There is no any contact number of either snapdeal or supplier on the website. Registered online complaint many times but no reply. Worst online shopping site I have ever used Regards Mr Rakesh D. Ankush ( [protected] )

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 4, 2015

Verified Support

Dear Rakesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Rakesh Ankush,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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23rd of oct 2014 i parched a xolo 8x 1000 phone under oder id [protected] then after 4 months of parche Suddenly my phone stop working then i visited the xolo service center in koker nazar Srinagar Kashmir india where i cam to know that i was provided with [censored] IMEI no and the attendant of the service center told me that The imei no of this phone has already been repaired by some other owner. so i got a conclusion that i have been deceived by shopping site namely snapdeal .Either provide me with a new phone or i will b compelled to lodgea report against u in consumer court

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 3, 2015

Verified Support

Dear Rutba,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Rutba Latif,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: New Delhi, Delhi

We had ordered OR water filter on 19th Feb 2015, my order no: [protected] and request no: 16615512, and he sent me the default product. I was complaining on 26 Feb 2015 for return or replace, and I called every day for a reply and return of default product, but every time he told next day definitely your product picked up by corer boy. But not getting the product picked up for refund or replace.

Snapdeal.com customer support has been notified about the posted complaint.

Mar 03, 2015

Updated by rajnish980 We had ordered OR water filter on 19th Feb 2015, my order no: [protected]
and request no: 16615512, and he sent me the default product. I was
complaining on 26 Feb 2015 for return or replace, and I called every day
for a replace and return of default product, but every time he told next
day definitely your product picked up by corer boy. But not getting the
product picked up for refund or replace.

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O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 4, 2015

Verified Support

Dear Rajnish,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Rajnish,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Chennai, Tamil Nadu

i had placed an order On 28 February 2015 at 17:22:31 P.M. but i have received a defected piece. Kindly replace my order as soon as possible. Order Details: ORDER NUMBER : [protected] PRODUCT NAME : Rangriti Yellow Printed Cotton 3/4th Sleeves Short Kurti Size: M PRODUCT CODE: [protected] STATUS : Delivered on 2 march 2015 AMOUNT SUBTOTAL : Rs. 300

Snapdeal.com customer support has been notified about the posted complaint.

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O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 3, 2015

Verified Support

Dear Aeshwarya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Aeshkwarya Singh,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

M

maku

from Buldana, Maharashtra

Jun 1, 2015

order placed on sun, 17 may 2015 delivered on mon, 1 june 2015 . i received defected v9 men's formal watch. with minute and hour hands seperated and glass cracked from inside . the delivary took long time so the replacement and refund date passed away.now how can i get my product replaced or the refund. order no.[protected]

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 1, 2015

Verified Support

Dear maku,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 23, 2015

Verified Support

Hi maku,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Hyderabad, Andhra Pradesh

wrong delivery address To whom ever it concern Order No : [protected] Customer Name : Bakuru Purushotham Order Date : Feb 26th As i M . Vinod Kumar from Hyderabad AP, Telangana. i received a message to my another mobile no : [protected] which will be at my home. I didn't placed any order in snap deal details given above. as i m getting messages from date of order booked. i think your another customer placed a order but may be given mobile mismatch. due to which i m getting confirmation about the order please check the status and reply my mail. I request you to look into this matter and do the need full. Regards, M. Vinod Kumar Mobile No : [protected] Email : [protected]@gmail.com Address : H# 1 A, Gunrock, Teachers Colony, Trimulgherry, Secunderabad AP, Telangana.

Snapdeal.com customer support has been notified about the posted complaint.

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O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 3, 2015

Verified Support

Dear Vinod,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 9, 2015

Verified Support

Dear Vinod Pillai,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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