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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 613

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N
neerajgupta2021
from Delhi, Delhi
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Refund pending - Order No-4838810727- Request No 16590415

Address:New Delhi, Delhi

Dear Sir, I have ordered one Apple I phone 6 on dt 7th Feb'15 . The order was cancelled on 8th, But I did not received my amount back since last 35 days. I shared my updated statement & make call a number of times with Snapdeal team. Looking for solution....
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S
skynetin
from Gurgaon, Haryana
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Fake promises & offer, fooling to customer

Address:New Delhi, Delhi

I had order Samsung Galaxy Note 3 (Black) on 17th, February on special price of 8652 FROM SNAPDEAL, & maked full payment throughCredit card also, Confirmation massage has come and they confirmed me, your phone will be dispatched on 27 on will delivered around 4th march.But he is cancelled my order and saying, the phone is out of stock. Your order is cancelled[protected]:33:56Your order is under process by the seller[protected]:37:36 Your...
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A
anunaythakur
from Bengaluru, Karnataka
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partial product delivered

Address:Bangalore, Karnataka

hello, I bought a canon 600d 18-135 with tripod combo from sanpdeal. (order number [protected]) i received only camera on 3rd of march. i raised the complain then and there itself. they said we will send the tripod. then they offered to give rs 600 compensation for a rs 4000 (selling price 3000) tripod. i rejected the offer and asked to send me the tripod. on 8th March i received an email stating that they will send the tripod in 2 working...
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S
Shobin3339
from Burhanpur, Madhya Pradesh
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Sending back again and again wrong product

Address:Mumbai City, Maharashtra

I ordered iball vogue 2.8a white and red. Purchased it paying cash on delivery. When I opened the box, it was some other cheap model inside. I requested for replacement requesting them not to repeat the mistake and check the product before dispatching. They assured that the mistake will not be repeated. For my surprise, the replacement was also the same model for which I asked the replacement. I dont understand, why there is no quality check....
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A
Aaditi Kashyap
from New Delhi, Delhi
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Refund not received

Address:New Delhi, Delhi

Order no.: [protected]. Snapdeal charged me twice for a wall clock I purchased on 26th January 2015. Even after making 50 calls, and Snapdeal team assuring me of my refund in a week, I haven't received my money yet! I want quick action and accountability on this issue!...
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S
Subramani Balaji Balaji
from Chennai, Tamil Nadu
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Vox Power Bank

Address:Chennai, Tamil Nadu

Hello Sir i purchased Vox Power Bank 12000mAh Portable Dual USB for Mobile/iPad/mp3 Player Delivered On Wed Feb 18 23:57:57 IST 2015, but that product is not working porperly so returned request to snap deal, product at feb 21st pick uped, but still not return pass 20 days what happen my product.. I recomment my friends also.....
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T
Tamal Basak
from Kolkata, West Bengal
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Cancellation of my Orders by Snapdeal

I've placed 6 orders on Snapdeal. And also pre-paid for all the Orders. But still Snapdeal Cancel all those orders without even informing me..!!! After 4-5 days of Processing, Finally I got a SMS from them that my orders are cancelled. I messaged them in Facebook but after one reply... they didn't gave any reply. It's not expected from a leading online market store like Snapdeal. Damn yar. Very much disappoint with these kind of behaviors. I...
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S
Soumyadip Roy
from Kolkata, West Bengal
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cancellation of my order without my concern

Address:Kolkata, West Bengal

ON 3RD MARCH 2015 I HAVE ORDERED Don Bradman Cricket 14 Collectors Edition PC FOR Re 1 AS IT WAS ON OFFER. I DID ALL THE NECCESSARY THINGS TO ORDER MY PRODUCT AND SNAPDEAL GAVE ME A POSITIVE FEEDBACK THAT MY ORDER HAS BEEN PLACED SUCCESSFULLY. BUT AFTER FEW DAYS I GOT AN EMAIL NOTIFYING ME BY SAYING THAT MY ORDER HAS BEEN CANCELLED DUE TO SOME UNAVOIDABLE CIRCUMSTANCES. I WANT MY PRODUCT AND I HAD SELECTED CASH ON DELIVERY SERVICE. [protected]-...
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S
swk28
from Hyderabad, Telangana
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SNAPDEAL ORDER REFUND YET TO BE RECEIVED ORDER PLACED NOV. 2014

ORDER NO:[protected]. I placed an order on 29 November 2014 for four different items, but just minutes after placing the order I cancelled the entire order because of change of mind. I received the refund for all the items on the fifth day except for one which is still pending amounting to Rs.482. I spoke to the customer care nearly 60 times till date, but my money is yet to be refunded. At least 50 emails were sent. I am a hardcore online...
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G
GVS Syam Prasad
from Mumbai, Maharashtra
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Product not Delivered.

Address:Jalgaon, Maharashtra

Order Id:- [protected]. Product Name: HP 8GB MICRO SD CARD Upto 40MB/s (Class 10). Product Purchased Date:- 25th January 2015. Expected Delivery Date given by Company:- 5th Feb Later 10th & 17th Feb. Till date Product was not delivered. They are not even ready to cancel the Order.. Complained many times to customer support. They are asking Apology & promising they will resolve the issue in next two days. But no Solution yet. thanks...
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D
digvj
from Mumbai, Maharashtra
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sent empty box with bill.

Address:Chandrapur, Maharashtra

I booked Sandisk Ultra USB 3.0 flash drive 16GB on dt[protected] with order no:-[protected]/item code:-321580(dispatch doc no-EX[protected]IN). An empty box deliverd on[protected] including bill and magzine inside the box on given address.Give me an explanation that why such thing happend.Please refund my money or send me my product....
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Address:Kota, Rajasthan

Product: - T P Link 150MBPS ADSL Router Order Number: -[protected] Booking Date: 02 March 2015 As per SMS received product handed over to courier company at Kota, Rajasthan on 5th March 2015. It will reach to us on same day, 8 march 2015, 9 march 2015 in three different messages. Company was called 2-3 times about this delay.Courier company was also contacted telephonic in this regard Till now it has not been received...
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C
Chandar Sasmal
from Mumbai, Maharashtra
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selling fake products

Address:Kolkata, West Bengal

I bought a power bank of 2600 mAh. And my mobile phone battery is 2000 mAh. First of all am very disappointed about a late delivary and the second is the power bank couldn't give a backup upto 30% also. Whats this? Fooling us as because we are unable to go and buy that product from our market? It didnt get one day old and my power bank couldn't gave me a desired backup. I want refund and i will not buy anything from snapdeal any more and...
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D
Deepak1305
from Nagpur, Maharashtra
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Regarding my money refund

Address:Ahmednagar, Maharashtra

Sir i am Swapnil kadus (Mob No-[protected])i am purchase Microsoft lumia 535 mobile phone on first week of Feb 2015. But when i receive my product i see the product is defected. Then i am contact the customer support of snapdeal. he said me to terurn the product and get money refund. After i am return the product and he says me to after 5-6 days ur refund will be transfered ur Bank Account. But till 10/03/2015 i am not received my refund ....
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B
Bhat Ashraf
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What a deal with snapdeal:

Address:Jammu, Jammu and Kashmir

Snapdeal could not deliver my order No. [protected] for two weeks First it said: (Estimated Dispatch by Feb 18, 2015 | Estimated Delivery by: Feb 25, 2015) But they could not even deliver it by 4th march there by wasted my time, energy and efforts, and snapdeal itself cancelled one of my orders on 4th March after 14 days of failed delivery. Funny thing is they delivered the mobile cover but could not deliver the mobile. Since I had made...
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Y
Yusuf Momin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving replacement for my tab xolo qc800 even after producing all the required documents

Address:Mumbai City, Maharashtra

Sir, I, Yusuf Momin trying to contact both xolo and snapdeal since 17 feb for the replacement of my tab but i am not receiving any positive response from either of them.My tab stopped working which was under warranty so i took my tab to the xolo service centre.they kept it there for around 20-25 days and finally declared that it cannot be repaired and gave me a DOA certificate and assured me that i will get a new replacement for my tab.they...
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S
sabyasachi23
from Patna, Bihar
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received fake product, victim of online fraud

Address:Bardhaman, West Bengal

I ordered a Seagate Backup Plus Slim 1TB External Hard Drive from snapdeal on 3/3/2015. Today, 9/3/2015 i received the product through blue dart and paid Rs-4400/- . when i open it, there was nothing in the boix but a usb cable.the product shipped from SOFTEK SURYA INDIA PVT. LTD. QTR 7576 SARWAL COLONY, JAMMU, JAMMU &KASHMIR. PIN-180007...
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Address:Bangalore, Karnataka

Dear Team, There is a refund from Snapdeal, but they are not agree for refund . My order no. [protected] Return Ticket Id[protected] Once again I inform you that - Mobile is defective as - - Dull display of screen - Poor speaker volume and can't hear ringtone easily - Heating issue Then I visited Intouch Services, Service Center at BTM Layout at Bangalore on 28th Feb'15 ( token no 142 / 28.02.2015) As per my request item...
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H
hasanuz
from Delhi, Delhi
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i refund have not done yet

53 i have ordered a scarve from snapdeal on 3rd feb.. Expected delivery date Was 13th feb.. it was not done so i canceled the order... Today it is 8th march... Till my refund process have not done.. Totaly harrased By customer care representatives.. I caed many a several times.. But all goes in vain.. No one is paying any head to it... Disgusting service of snapdeal... My order id is [protected]......
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H
HariAbdesh
from Karnal, Haryana
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HDFC Cashback not received in my Account

Address:Ghaziabad, Uttar Pradesh

Dear Sir / Madam, I have not received my HDFC 5% cash back for any of my order done by HDFC Debit card. Order No :[protected] for my LED TV ordered on 3 rd March. Also following cash back in my HDFC card for following orders are also pending : [protected] & [protected] & [protected] & [protected]. In offer it is mentioned that I will gey 5% cash back in my HDFC Account. But till now i have not received any amount. Please look...
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