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P
Prince Rehan
from Tenkasi, Tamil Nadu
Mar 14, 2015
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Address: Bellary, Karnataka

n case of any further assistance or clarification on this issue, please reply back to this email. vm.yogita, Mar 10, 12:46: Dear Khaja, With reference to your complaint number 16962278, we would like to inform that we’ve received and verified your NEFT details. We’re now INITIATING the REFUND process. Please note that your amount will reflect in your bank account within next 5-7 working days. We hope we’ve solved your issue to your satisfaction. We again apologize for the inconvenience caused. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com [protected][protected][protected][protected][protected][protected]------ All purchases covered by TrustPay guarantee Click here to learn more: http://www.snapdeal.com/info/TrustPay
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    sanket330
    Mar 14, 2015
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    Address: Chennai, Tamil Nadu

    I purchased a "EXOTICA EF-N-07-FUCHSIA WOMEN'S WATCH" Order ID: [protected] and immediately after a week the watch stopped working. I tried calling the customer care and they provided me a number for Chennai which actually was for a watch store located somewhere in Spain. Erroneous mistake on part of the customer representative. They work with closed eyes, whatever you saw without validating forwarded to the customer. This is exactly like horses running with closed eyes- no presence of mind at work. They are not able to help with a local service centre contact in Chennai and finally they say they can't do much about it and you have to live with it. You clearly mentioned on the paper and on the box that its one year manufacturer warranty with a slip in it, so does your responsibility ends after delivering the product and you have no commitment to help the customer after that. I should take the opportunity to say that your company have a very poor service and now I want a refund for the watch ASAP.
    Snapdeal.com customer support has been notified about the posted complaint.
    View replies
    Dear Sanket,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
    working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team
    Reply
    Dear sanket330,

    We sincerely apologize for the inconvenience.
    Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

    Thank you for your cooperation.

    Regards,
    Snapdeal Online Team
    Reply
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      A
      Angel Kausar
      from Mumbai, Maharashtra
      Mar 13, 2015
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      Address: Raichur, Karnataka

      Order placed on Mar 03, 2015, 08:13 PM Shipping Address Hafeezulla, Photo Flash General Store, opp cmc complex, Tipu Sultan Road, Raichur, Karnataka, 584101 Mobile : [protected] Total Amount Rs 9 Delivery Charges (+) Rs 90 Discount Applied (-) Rs 0 Paid Amount Rs 99 Order Details Diesel DZ1566 Analog Men's Watch Quantity : 3 Unit Price : Rs 3 Delivery Charges : (+) Rs 90 Subtotal : Rs 99 Suborder ID : [protected] Status : In Process Suborder ID : [protected] Status : In Process Suborder ID : [protected] Status : In Process
      +1 photos
      Snapdeal.com customer support has been notified about the posted complaint.
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      Dear Angel Kausar,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team
      Reply
      Dear Angel Kausar,

      Thank you for contacting Snapdeal.com.

      While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

      http://www.snapdeal.com/info/termsOfSale

      Yours sincerely,
      Team Snapdeal
      Reply
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        P
        Prakash Lele
        from Visnagar, Gujarat
        Mar 13, 2015
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        To, The customer care center, Fire Technologies, Chennai. Pin. 600097 Most Urgent, Dear Sir, Your Ref: Invoice No.SB2679/14-15/124. Dt; 09-MAR-2015. Item Description : Godrej B/W.SEVD8300Solus Video Door Phone. Order No.[protected]. Sub Order No.[protected]. Qty. One. Buyer : Prakash Sadashiv Lele. Maharashtra. Pin .410507. Mob. No.[protected]. I have received the above said material, Invoiced by you, Dispatched by Snap Deal, through the Blue-Dart Courier. Air way Bill No.[protected] On 10/03/2015. When I called the Godrej Technician for the Installation, He noticed that the wire connectors which have come with item, are in short supply, [ Instead of a pair of each connector, only single connecting leads have come] He needs to have one more set of the connecting leads to do the installation. You are requested to supply the same immediately . without that I cannot commission the unit. Prakash Lele
        Snapdeal.com customer support has been notified about the posted complaint.
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        Dear Prakash Lele,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
        working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
        Thank You for your cooperation.

        Regards,
        Snapdeal Online Team
        Reply
        Dear Prakash Lele,

        We sincerely apologize for the inconvenience.
        Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

        Thank you for your cooperation.

        Regards,
        Snapdeal Online Team
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          P
          pujapushp
          from Gurgaon, Haryana
          Mar 13, 2015
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          Address: New Delhi, Delhi

          I ordered for my product on 21st of feb, paid for the same through debit card. got the delivery message on 28th of feb but did not receive the product.since then, I have been chasing them on phone. I tried to track it through the courier service they had mentioned ( Pigeon Express). They checked and confirmed that my product is lying in some other state's courier office. After that, they stopped picking up my call. I complained in snapdeal. Evey time, different executives pick up the call and just say 'my complaint has been registered' and they would get back to me. I have been chasing them since last 15 days. Evey time, I get a reply to bear with the interim and they would get back to me on the phone. But I have never received any call from them. Definitely, they have lost their customer. But it has been really irritating to see how laid back their attitude is when I call them.
          Snapdeal.com customer support has been notified about the posted complaint.
          View replies
          Dear Puja,

          We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
          Thank you for cooperating.


          Regards,
          Snapdeal Online Team
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            N
            neerajgupta2021
            from Delhi, Delhi
            Mar 13, 2015
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            Address: New Delhi, Delhi

            Dear Sir, I have ordered one Apple I phone 6 on dt 7th Feb'15 . The order was cancelled on 8th, But I did not received my amount back since last 35 days. I shared my updated statement & make call a number of times with Snapdeal team. Looking for solution.
            Snapdeal.com customer support has been notified about the posted complaint.
            View replies
            Dear Neeraj,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
            working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
            Thank You for your cooperation.

            Regards,
            Snapdeal Online Team
            Reply
            Dear Neeraj Gupta,

            We sincerely apologize for the inconvenience.
            Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

            Thank you for your cooperation.

            Regards,
            Snapdeal Online Team
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              S
              skynetin
              from Gurgaon, Haryana
              Mar 13, 2015
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              Address: New Delhi, Delhi

              I had order Samsung Galaxy Note 3 (Black) on 17th, February on special price of 8652 FROM SNAPDEAL, & maked full payment throughCredit card also, Confirmation massage has come and they confirmed me, your phone will be dispatched on 27 on will delivered around 4th march.But he is cancelled my order and saying, the phone is out of stock. Your order is cancelled[protected]:33:56Your order is under process by the seller[protected]:37:36 Your order is confirmed[protected]:37:35You order is successfully placed[protected]:37:35 Your order is being verified[protected]:31:52 Order ID[protected] Product code[protected] Very same to snap deal, your offer/special price/promises was a fake, you are fooled me.Fake promises & offer, fooling to customer |
              +1 photos
              Snapdeal.com customer support has been notified about the posted complaint.
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              Fake promises & offer, fooling to customer

              Fake promises & offer, fooling to customer - Comment #2127736 - Image #0
              Reply
              Dear Skynetin,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
              working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
              Thank You for your cooperation.

              Regards,
              Snapdeal Online Team
              Reply
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                A
                anunaythakur
                from Bengaluru, Karnataka
                Mar 12, 2015
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                Address: Bangalore, Karnataka

                hello, I bought a canon 600d 18-135 with tripod combo from sanpdeal. (order number [protected]) i received only camera on 3rd of march. i raised the complain then and there itself. they said we will send the tripod. then they offered to give rs 600 compensation for a rs 4000 (selling price 3000) tripod. i rejected the offer and asked to send me the tripod. on 8th March i received an email stating that they will send the tripod in 2 working days. Today is 12th. Still no news about the dispatch of tripod.
                View replies
                Dear Anunay,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                Thank You for your cooperation.

                Regards,
                Snapdeal Online Team
                Reply
                Dear Anunay Thakur,

                We sincerely apologize for the inconvenience.
                Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                Thank you for your cooperation.

                Regards,
                Snapdeal Online Team
                Reply
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                  S
                  Shobin3339
                  from Burhanpur, Madhya Pradesh
                  Mar 11, 2015
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                  Address: Mumbai City, Maharashtra

                  I ordered iball vogue 2.8a white and red. Purchased it paying cash on delivery. When I opened the box, it was some other cheap model inside. I requested for replacement requesting them not to repeat the mistake and check the product before dispatching. They assured that the mistake will not be repeated. For my surprise, the replacement was also the same model for which I asked the replacement. I dont understand, why there is no quality check. So pathetic service from Snapdeal. The worst online service provider among all others I have purchased from. Long way to go Snapdeal. I am waiting for my refund.
                  Snapdeal.com customer support has been notified about the posted complaint.
                  View replies
                  Dear Shobin,

                  We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                  Thank you for cooperating.


                  Regards,
                  Snapdeal Online Team
                  Reply
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                    A
                    Aaditi Kashyap
                    from New Delhi, Delhi
                    Mar 11, 2015
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                    Address: New Delhi, Delhi

                    Order no.: [protected]. Snapdeal charged me twice for a wall clock I purchased on 26th January 2015. Even after making 50 calls, and Snapdeal team assuring me of my refund in a week, I haven't received my money yet! I want quick action and accountability on this issue!
                    Snapdeal.com customer support has been notified about the posted complaint.
                    View replies
                    Dear Aaditi,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                    working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                    Thank You for your cooperation.

                    Regards,
                    Snapdeal Online Team
                    Reply
                    Dear Aaditi Kashyap,

                    We sincerely apologize for the inconvenience.
                    Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                    Thank you for your cooperation.

                    Regards,
                    Snapdeal Online Team
                    Reply
                    I returned the product with order Id [protected] which was confirmed by snapdeal 10 days back and I got a confirmation that I will receive the amount in sdCash within 1-2 business days. Since then I have talked to their customer care 3 times and each time they said I will get the refund within 24 hrs but all they have been doing is testing my patience and not refunding the amount.
                    My phone no. Is [protected] and snapdeal email id is [protected]@yahoo.co.in
                    I even mailed them twice but have stopped getting response from their end.
                    They just mail that we have debited your account but no money reflects in my sdCash. This has now happened 3 times in the past week. Just feels like being fooled As I keep contacting and get no response. I feel their is no intention of a refund here as the amount I paid by sdCash was refunded in 12 hours and the remaining amount paid on delivery is not being looked upon. Please look into the matter as I am disheartened with the response and to see no action even after several calls and mails!
                    Not using snapdeal again!
                    Reply
                    Hi,

                    Order ID: [protected]
                    Iam new to Snapdeal and ONLINE Shopping

                    For the first time i ordered a Helmet. It was my first order.
                    But i am very much disappointed with the product which i've received. It s different color and damaged product.
                    So i requested for RETURN.
                    unfortunately i was not provided the PICK UP by Courier.
                    I waited for few days, And later i came to know that, i should send manually through any courier.
                    I am new to this ONLINE SHOPPING. i didn't even know how to return manually.
                    So on Dec 23rd i returned the product through INDIA POST.

                    Later i haven't received any updates whether the product received or not?
                    After a long search on internet i came to know that. i have to upload the receipt, so uploaded it, and yesterday received my Courier Charges also.

                    But What about the REFUND?
                    I given BANK Details also. Its been 14 days i haven't yet received the REFUND
                    Plz kindly let me know when i'm going to receive the amount?

                    Thank you

                    Raghuvaran Reddy
                    Reply
                    Snapdeal.com Customer Care's response, Jan 9, 2017
                    Verified Support
                    Dear raghuvaran Reddy,

                    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                    Regards,

                    Team Snapdeal
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                      S
                      Subramani Balaji Balaji
                      from Chennai, Tamil Nadu
                      Mar 11, 2015
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                      Address: Chennai, Tamil Nadu

                      Hello Sir i purchased Vox Power Bank 12000mAh Portable Dual USB for Mobile/iPad/mp3 Player Delivered On Wed Feb 18 23:57:57 IST 2015, but that product is not working porperly so returned request to snap deal, product at feb 21st pick uped, but still not return pass 20 days what happen my product.. I recomment my friends also..
                      +1 photos
                      Snapdeal.com customer support has been notified about the posted complaint.
                      View replies
                      Dear Subramani,

                      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                      Thank you for cooperating.


                      Regards,
                      Snapdeal Online Team
                      Reply
                      Dear Subramani,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                      working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                      Thank You for your cooperation.

                      Regards,
                      Snapdeal Online Team
                      Reply
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                        T
                        Tamal Basak
                        from Kolkata, West Bengal
                        Mar 10, 2015
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                        I've placed 6 orders on Snapdeal. And also pre-paid for all the Orders. But still Snapdeal Cancel all those orders without even informing me..!!! After 4-5 days of Processing, Finally I got a SMS from them that my orders are cancelled. I messaged them in Facebook but after one reply... they didn't gave any reply. It's not expected from a leading online market store like Snapdeal. Damn yar. Very much disappoint with these kind of behaviors. I want from them a proper compensation for that... they should treat us(consumer) well. I'm attaching all the Snapshots regarding the approach...
                        +4 photos
                        Snapdeal.com customer support has been notified about the posted complaint.
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                        Dear Tamal,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                        working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                        Thank You for your cooperation.

                        Regards,
                        Snapdeal Online Team
                        Reply
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                          Soumyadip Roy
                          from Kolkata, West Bengal
                          Mar 10, 2015
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                          Address: Kolkata, West Bengal

                          ON 3RD MARCH 2015 I HAVE ORDERED Don Bradman Cricket 14 Collectors Edition PC FOR Re 1 AS IT WAS ON OFFER. I DID ALL THE NECCESSARY THINGS TO ORDER MY PRODUCT AND SNAPDEAL GAVE ME A POSITIVE FEEDBACK THAT MY ORDER HAS BEEN PLACED SUCCESSFULLY. BUT AFTER FEW DAYS I GOT AN EMAIL NOTIFYING ME BY SAYING THAT MY ORDER HAS BEEN CANCELLED DUE TO SOME UNAVOIDABLE CIRCUMSTANCES. I WANT MY PRODUCT AND I HAD SELECTED CASH ON DELIVERY SERVICE. [protected]- PRODUCT CODE [protected]- ORDER ID
                          +1 photos
                          Snapdeal.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Saumyadip,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                          working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                          Thank You for your cooperation.

                          Regards,
                          Snapdeal Online Team
                          Reply
                          Dear Soumyadip Roy,

                          Thank you for contacting Snapdeal.com.

                          While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

                          http://www.snapdeal.com/info/termsOfSale

                          Yours sincerely,
                          Team Snapdeal
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                            swk28
                            from Hyderabad, Telangana
                            Mar 10, 2015
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                            ORDER NO:[protected]. I placed an order on 29 November 2014 for four different items, but just minutes after placing the order I cancelled the entire order because of change of mind. I received the refund for all the items on the fifth day except for one which is still pending amounting to Rs.482. I spoke to the customer care nearly 60 times till date, but my money is yet to be refunded. At least 50 emails were sent. I am a hardcore online shopper and would rate snapdeal a -10 on a scale of 10. BUYERS BEWARE!!!
                            Snapdeal.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Swk,

                            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                            working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                            Thank You for your cooperation.

                            Regards,
                            Snapdeal Online Team
                            Reply
                            Dear Swk,

                            We sincerely apologize for the inconvenience.
                            Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                            Thank you for your cooperation.

                            Regards,
                            Snapdeal Online Team
                            Reply
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                              G
                              GVS Syam Prasad
                              from Mumbai, Maharashtra
                              Mar 10, 2015
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                              Address: Jalgaon, Maharashtra

                              Order Id:- [protected]. Product Name: HP 8GB MICRO SD CARD Upto 40MB/s (Class 10). Product Purchased Date:- 25th January 2015. Expected Delivery Date given by Company:- 5th Feb Later 10th & 17th Feb. Till date Product was not delivered. They are not even ready to cancel the Order.. Complained many times to customer support. They are asking Apology & promising they will resolve the issue in next two days. But no Solution yet. thanks & regards, G.V.S.Syam Prasad.
                              Snapdeal.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Syam,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                              working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                              Thank You for your cooperation.

                              Regards,
                              Snapdeal Online Team
                              Reply
                              My order no.[protected], I check status, but it shown 'Product returned by courier'

                              This is to inform you that no any single call receive from courier service.then why it's return.

                              Pl give me statement for same.
                              Reply
                              Dear Syam Parsad,

                              We sincerely apologize for the inconvenience.
                              Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                              Thank you for your cooperation.

                              Regards,
                              Snapdeal Online Team
                              Reply
                              I ORDERED A MOBILE PHONE(BLACKBERRY LEAP 16GB BLACK) AS ON 05/07/2015. COMPANY SAID THAT IT WILL BE DELIVERED BETWEEN 4-7 WORKING DAYS BUT I DIDN'T RECIEVE IT TILL 10 DAYS,
                              Reply
                              Dear Nikhil Sankhla,

                              We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                              Thank you for cooperating.

                              Regards,
                              Snapdeal Online Team
                              Reply
                              Dear Nikhil Sankhla,

                              Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

                              Regards,
                              Snapdeal Online Team
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                                digvj
                                from Mumbai, Maharashtra
                                Mar 10, 2015
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                                Address: Chandrapur, Maharashtra

                                I booked Sandisk Ultra USB 3.0 flash drive 16GB on dt[protected] with order no:-[protected]/item code:-321580(dispatch doc no-EX[protected]IN). An empty box deliverd on[protected] including bill and magzine inside the box on given address.Give me an explanation that why such thing happend.Please refund my money or send me my product.
                                Snapdeal.com customer support has been notified about the posted complaint.
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                                Dear Digvj,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                                working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                Thank You for your cooperation.

                                Regards,
                                Snapdeal Online Team
                                Reply
                                Dear digvj,

                                We sincerely apologize for the inconvenience.
                                Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                Thank you for your cooperation.

                                Regards,
                                Snapdeal Online Team
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                                  M
                                  Mr. S. K. Sharma
                                  from Delhi, Delhi
                                  Mar 10, 2015
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                                  Address: Kota, Rajasthan

                                  Product: - T P Link 150MBPS ADSL Router Order Number: -[protected] Booking Date: 02 March 2015 As per SMS received product handed over to courier company at Kota, Rajasthan on 5th March 2015. It will reach to us on same day, 8 march 2015, 9 march 2015 in three different messages. Company was called 2-3 times about this delay.Courier company was also contacted telephonic in this regard Till now it has not been received
                                  Snapdeal.com customer support has been notified about the posted complaint.
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                                  Dear S K Sharma,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                                  working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                  Thank You for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  Reply
                                  Dear S K Sharma,

                                  We sincerely apologize for the inconvenience.
                                  Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                  Thank you for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  Swk
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                                    C
                                    Chandar Sasmal
                                    from Mumbai, Maharashtra
                                    Mar 10, 2015
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                                    Address: Kolkata, West Bengal

                                    I bought a power bank of 2600 mAh. And my mobile phone battery is 2000 mAh. First of all am very disappointed about a late delivary and the second is the power bank couldn't give a backup upto 30% also. Whats this? Fooling us as because we are unable to go and buy that product from our market? It didnt get one day old and my power bank couldn't gave me a desired backup. I want refund and i will not buy anything from snapdeal any more and will also recommend my friends not to buy anything from snapdeal. Bakwaas company..making fools to customers
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Chandar,

                                    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                                    Thank you for cooperating.


                                    Regards,
                                    Snapdeal Online Team
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                                      Deepak1305
                                      from Nagpur, Maharashtra
                                      Mar 10, 2015
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                                      Address: Ahmednagar, Maharashtra

                                      Sir i am Swapnil kadus (Mob No-[protected])i am purchase Microsoft lumia 535 mobile phone on first week of Feb 2015. But when i receive my product i see the product is defected. Then i am contact the customer support of snapdeal. he said me to terurn the product and get money refund. After i am return the product and he says me to after 5-6 days ur refund will be transfered ur Bank Account. But till 10/03/2015 i am not received my refund . many times i am calling snapdeal but the company not give me my money. Please help me sir for getting my refund.
                                      Snapdeal.com customer support has been notified about the posted complaint.
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                                      Dear Deepak1305,

                                      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                                      Thank you for cooperating.

                                      Regards,
                                      Snapdeal Online Team
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                                        Bhat Ashraf
                                        Mar 9, 2015
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                                        Address: Jammu, Jammu and Kashmir

                                        Snapdeal could not deliver my order No. [protected] for two weeks First it said: (Estimated Dispatch by Feb 18, 2015 | Estimated Delivery by: Feb 25, 2015) But they could not even deliver it by 4th march there by wasted my time, energy and efforts, and snapdeal itself cancelled one of my orders on 4th March after 14 days of failed delivery. Funny thing is they delivered the mobile cover but could not deliver the mobile. Since I had made the advance online payment, so they said "your money will be refunded you in 4-5 working days, and 6 days have already passed, but the amount has not been refunded yet. Dear Snapdeal: please don't deceive people, India has already got a bad name because of the missed deeds of bad people, please don't defame it further. Don't promise what you can not do.
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Bhat,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                                        working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                        Thank You for your cooperation.

                                        Regards,
                                        Snapdeal Online Team
                                        Reply
                                        Dear Bhat Ashraf,

                                        We sincerely apologize for the inconvenience.
                                        Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                        Thank you for your cooperation.

                                        Regards,
                                        Snapdeal Online Team
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