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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

Complaints 14454

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Address: Ghaziabad, Uttar Pradesh

this is my order id [protected]. i returned my product near about 15january on cod mode but due to issue of womens watch i returned it but this is 20 feb i didn't get me refund balance. i called many times and mailed it to. but i unable to get my refund balance this is my first bad experience with returning snapdeal

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 21, 2015

Verified Support

Dear Vibs,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 20, 2015

Verified Support

Dear Vibs,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Ajmer, Rajasthan

i have placed an order of Kemei KM-6166 Washable Professional Series Trimmer and paid rs 550 from sd cash in my account . the order id genrated was [protected] . but due to bad internet reason my order was not completed. and after relogin again the sd cash amount showing is zero rupees. please refund my sd cash balance back .

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 21, 2015

Verified Support

Dear Kunal,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 20, 2015

Verified Support

Dear Kunal,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Theni, Tamil Nadu

I book the following order Order No. : [protected] Order Placed On :[protected]:57:01 Order delivery date is 19th Feb 2015, after they have some issue with delivery and they changed the estimated delivery date from 19th Feb to 25th feb 2015. I cancelled 19th Feb 2015 as per the delivery issue But they put the ASAP delivery for that one. Once again I called them then only they took the cancellation request. Very Worst delivery for all order in my case and again & again they are sending appology mail that's it. They are not worrying about customer satisfication and concern. Thanks and Regards, Thirumurugan, [protected]

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 21, 2015

Verified Support

Dear Thirumurungan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 20, 2015

Verified Support

Dear Thirumurugan,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Pune, Maharashtra

I placed an order for Samsung Galaxy Core 2 4GB on 8th Jan 2015... I received an defective handset, then I requested for an replacement.. After requesting for an replacement, they gave me completely different Smartphone which was Samsung Duos... Then, I raised a REFUND request.. They receive the returned product on 29th Jan.. However, till now they have not credited the amount in my bank account. I have emailed them my bank details three or five times.. I am calling their customer service centre almost alternate day to check the refund status, every time I get a response that it is Going to Credit in 24 hours.. Today is 20th Feb 2015, still the amount is not credited. I have waste my time, money on phone calls, energy to enquire about the refund.. Their customer service is rude, I also informed that i would raise a complaint in consumer court, if they don't give my money back... Still of no use. I want Snapdeal to be fined for such mental harassment and keeping customer money for so long.. I want to be fined for harassing me mentally. And this is not the first order i have placed..

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 21, 2015

Verified Support

Dear Sandeep,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 20, 2015

Verified Support

Dear Sandeep,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Ludhiana, Punjab

i have placed order of micromax a315 mobile phone order no.[protected].on 15th feb 2015.kindily let me know when it was to be delivered . current status is not available in a/c. kindly do the needful & as early as possible. Thanl\king you,

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Address: Chennai, Tamil Nadu

De myaror sir, I mohan I ordered samsung galaxy 2 through online in sanpdeal.my order was 3 mobiles cash on delivery and 2 mobiles I have opted for Emi conversion through credit card and the amount ₹8006 has been deducted from my card account and credited in sanpdeal accout, but the order is cancelled without proper intimation and reversed the amount.the bank has charged fees for Emi conversion my Emi has been effected.I need my order of 5 mobiles or they need bear my losses kindly.iamiam very much irritated and upset with snapdeal company service..kindly take necessary action against snapdeal and do the needful. My order details are below. Order no: [protected], [protected] Sub order: [protected], [protected], [protected], [protected], [protected]. Regards, Mohan

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 20, 2015

Verified Support

Dear Mohan Durga,

Thank you for contacting Snapdeal.com.

While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

http://www.snapdeal.com/info/termsOfSale

Yours sincerely,
Team Snapdeal

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Address: Ghaziabad, Uttar Pradesh

Dear Sir / Madam, I have not received my HDFC 5% cash back for any of my order done by HDFC Debit card. Order No : [protected] & [protected] & [protected] & [protected] In offer it is mentioned that I will gey 5% cashback in my HDFC Account. But till now i have not received any amount. Please look into the issue at earliest. My Details : Arjun Gupta Ph : [protected]

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Snapdeal.com Customer Care

from Delhi, Delhi

Mar 20, 2015

Verified Support

Dear Arjun,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Chennai, Tamil Nadu

HI, I am Bakyaraj from Chennai. I have placed an order of Samsung Note 3 on[protected]:40 AM. Without confirming me they have cancelled the order. The Order number is [protected]. I want the ordered device to be delivered as per the same order. Even the product is available on checking their site.

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 20, 2015

Verified Support

Dear Bakyaraj,

Thank you for contacting Snapdeal.com.

While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

http://www.snapdeal.com/info/termsOfSale

Yours sincerely,
Team Snapdeal

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On feb 17 2015, snapdeal was giving huge discount on samsung galaxy note 3, sony xperia z3 and xperia z2..i have ordered 3 handset, two samsung galaxy note 3 and one sony xperia z2..but snapdeal cancelled all my orders by telling the reason of technical problem and problem of adrees... which is totally fake reason.. .. Due to cancelled orders i am suffering from mental harassment... I have proof of my orders..

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Address: Patna, Bihar

I placed an order on 25th november, 2014 and the order was not delivered on time thus it was returned back to snapdeal and they recieved it on 9th december, 2014 and i was assured that i would receive a refund in a weeks time but i did not. i received mails thrice from them that my refund has been processed and i will receive the refund within 5-7 days but i haven't. There has been no refund till yet. i even requested several times that i want the refund in form of sd cash as the account through which i had placed the order is closed now. Krishna Gopal, Feb 13, 23:51: Dear Nidhi, Thank you for contacting Snapdeal.com. With reference to your email in regards to the refund for the order number [protected], we would like to inform you that your request for refund has now been forwarded and your amount will be credited to your bank/credit card account within next 5-7 working days. We assure you that your payment is covered under Trust Pay. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com Manpreet Kaur, Jan 15 10:31: "Dear Nidhi Choudhary, With reference to your complaint number 14030897, we would like to inform that for your order we are INITIATING the REFUND process for order number [protected] . Since you've paid the amount using credit card/debit card/bank account, you’ll receive your amount back to the same account. Please note that your amount will reflect to your bank debit/credit card within next 5-7 working days. We hope we've solved your issue to your satisfaction. We again apologize for the inconvenience caused." In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com

Snapdeal.com customer support has been notified about the posted complaint.

Feb 23, 2015

Updated by ndhichoudhary recieved a refund

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ndhichoudhary

from Patna, Bihar

Feb 20, 2015

Snapdeal Support, Feb 19, 15:35:
Dear Nidhi,

Thank you for contacting Snapdeal.com.

Please accept our apologies for the inconvenience you have experienced.

We are writing to inform you that we are working on your request to update you at the earliest. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.

Please note the below mentioned complaint number for your future reference.

Complaint number :16358209

In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Customer Service Team – Snapdeal.com

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On feb 17, 2015 snapdeal was giving huge discounts on smartphones. I have ordeted 3 smartphone samsung galaxy note 3 and sony xperia z3. i have order no ancient proof.. But on 18 feb they cancelled all my order by telling the reason of technical problem and adress confirmation.. . Which is not right reason... i am feeling mentle harassment... Pls help me... My order no. Are [protected] for sony xperia z3 and [protected] for Samsung Galaxy Note 3. My contact no is [protected]

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 20, 2015

Verified Support

Dear Psspammi,

Thank you for contacting Snapdeal.com.

While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

http://www.snapdeal.com/info/termsOfSale

Yours sincerely,
Team Snapdeal

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Address: Bangalore, Karnataka

Dear sir / madam, I want to register 2 Complains. 1. Though the oonline payment had some problem and it did not happen properly, a promo code that I got ffor my birthday got expired. 2. Online payment through debit card is not happening successfully from snapdeal app while trying from phone. As the same phone is used to get the OTP and the payment is getting unsuccessful for the authentication reason.

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear Smrutee Dash,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Hyderabad, Andhra Pradesh

I have made a transaction with Snap Deal on 07-Feb-2015 at 00:32 AM Early morning bearing Snap Deal Order No. [protected]. The amount has been deducted from the bank account the transaction reference no. is IG00OOVMM5. Snap Deal customer care executives say that the order has been canceled and I should wait for the refund for about 5 to 7 days and now its been 13 days still I have not got the refund amount. When I call the Snap Deal customer care executives for the status they again say the same that I should wait for another 5 to 7 working days. The transaction was done for an amount of 2960/- INR [ Two thousand nine hundred and sixty rupees]. Imagine if I had done a transaction of rupees 40, 000/- and the same thing happens to such high amount transaction we just cant imagine the situation. I just don't want to wait for again 7 more days because they say the same thing even after that 7 days. I lost hopes on Snap Deal. Here on, I don't trust Snap Deal when it comes to online transaction. I request you to take a necessary action against the transaction gateway failure and make them to compensate me. I have a proof of my bank account statement as a proof.

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear Karthik,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Feb 23, 2015

Verified Support

Dear Karthik,

We wish to inform you that refund for the product amount initiated on 20 Feb 2015 and same will reflect into your account within next 5-7 working days. Rs. 500 sd cash also given as a compensation on 23 Feb 2015.

Regards,
Snapdeal Online Team

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Address: Jalandhar, Punjab

I ordered a nike bag on 25th of january 2015 and was expecting that on 4th of february. But i didn't got my order till 19th of february 2015 which is today. I just requested for cancellation. Detail of product: Order No. : [protected] Product code: [protected]

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Himanshu Shekhar Raman

from Ludhiana, Punjab

Feb 18, 2015

worst service ever. it says not cancellable since its in process. what processing u do in almost a month u cant deliver.

O

Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear Himanshu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 20, 2015

Verified Support

Dear Himanshu,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Tirunelveli, Tamil Nadu

PRODUCT:FACTO POWER GYM 100KG WT.DUMBELLS ORDER NO:[protected] Order Placed On :[protected]:18:50 RECIEVED PRODUCT ON JAN 9 2015 IN AN DAMAGED CONDITION AND I HAVE RAISED THE COMPLAINT FOR THAT NEARLY FOR 10 TIMES..THEY WILL BE SAYING THAT THEY WILL ARRANGE THE REVERSE PICK UP FOR THAT BUT THEY WILL RAISE REVERSE PICK UP ONLY FOR 3KGS BUT THE PRODUCT IS NEARLY 100KGS WT..STILL NW NOT PICKED UP..BUT I AM PAYING BANK INTREST FOR MY EMI AND PAID 2MONTHS..FRAUDENT SNAPDEAL PLAYING WITH CUSTOMER MONEY..BULL PRODUCT PRICE IS 7451

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear Sivalaks,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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Address: New Delhi, Delhi

I ordered a product from Snapdeal, my product was dispatched on 7 February 2015 but not arrived till 18 February 2015. Snapdeal trust pay policy says that if product is not arrive to costumer with in 10 days after dispatching, they'll return all paid amount. But still they didn't initialized refund process. It is clear that the trust pay policy of Snapdeal is fake which shown on there website. They are cheating with customers. Order id of my product is [protected], sub order id is [protected] Email - meri.[protected]@gmail.com My order was shipped on 7 February via blue dart courier service Tracking number is [protected] (I Want my money back quickly from Snapdeal to my account)

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear Raj Upreti,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

D

drsundeep009

from Gurugram, Haryana

Jul 28, 2018

snapdeal is a fraud e-commerce firm, their sellers send people with missing parts accessories and old used sealed tampered products and snapdeal provides no resolution for the same. i ordered a mobile phone from snapdeal, the seller delivered me an box open with only charger and headphone, and no cell phone inside. now its being like two years but still no resolution provided to me by snapdeal. i ordered products worth thousands feom snapdeal and was a big fan of snapdeal but that day when i was cheated, i had full faith in snapdeal that it would resolve my issue but i lost all my money, it was not refunded neither a replacement was provided to me, my whole family has stopped shopping from snapdeal. i lost my trust in them. I raised my complaints but of no use at all, being a student back then dint know how to approach them and raise a judicial complaint regarding this matter but its of no use now. Never ever shop from snapdeal its a fraud site

Snapdeal.com Customer Care's response, Jul 29, 2018

Verified Support

Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

D

drsundeep009

from Gurugram, Haryana

Nov 10, 2018

i had ordered moto g turbo edition from snapdeal on 15 october 2016 order id -[protected] Suborder Id: [protected] [Ticket Id: 33464138]. prepaid order which i received on 21st october, on unboxing the package i found that the mobile phone box sealed was tempered and it was opened, when i opened the box mobile handset was missing from the box, i immediately lodged an complaint regarding the same by calling snapdeal customer care, an i was given false assurances that my problem will be resolved and i will receive a call from snapdeal within an hour, but i waited the whole day but got no call from anyone. on the same day i even sent snapdeal an email detailing all about my complaint and how i received an empty box. i got a reply from them that they were looking into the issue and it will take time but 4 days passed i still got no reply from them, i repeatedly called customer care and they deliberately cut my callin between without even hearing me out and after about seven days a received an email from snapdeal saying that they wont refund my money back and neither will they provide me a with a replacement. their courier partners called me many times and i told them everything what happened but none even bothered to come to my house to even check the tampered box seal or anything. i repeatedly mailed them them and called after which they sent me a threatening mail stating that my snapdeal account will be closed and wont be able to do any transactions and they wont provide me any solution for the same. is this the way snapdeal deals with its old customers. i have been trusting snapdeal and buying all products online from them, my whole family used to order from them, but now i think i have lost all my trust in snapdeal and all their trust pay policies and money assured policies are just to fool innocent indian customers and robb them off their hard earned money. IS this the price you pay to trust snapdeal for many years ordering products worth thousands from them an in the end they blame the customer and called me a thief.i lost my money, my time and peace of mind and face a lot of harassment.

Snapdeal.com Customer Care's response, Nov 12, 2018

Verified Support

Hi Dr. Sundeep,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

D

drsundeep009

from Gurugram, Haryana

Nov 24, 2018

No reply from snapdeal .Never ever buy anything from them. i not only lost my money but my peace of mind as well.. hopeless company, they lost genuine buyers, i used to buy products worth lakhs from them but i have not placed even a single order now till date my whole family shopped from snapdeal but after this incident we moved to flipkart and amazon. shame on you snapdeal

Snapdeal.com Customer Care's response, Nov 26, 2018

Verified Support

Hi drsundeep009,

Hope you are doing well.

We are re-escalating your issue to the concerned team and will get back to you soon.

Regards,
Team Snapdeal

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Address: Chennai, Tamil Nadu

Online shopping Snap Deal advertising Price list Error. After ordering it they just simply send a message as we tried many time to verify your address details but you didn't pick up your phone. When asking to Customer care person simply they said that is price list error so we will cancel the order. My friend have same problem for last week. Customer care people said the same reason.

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear Gobinath,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Mumbai City, Maharashtra

Had booked Philips Mixer Grinder 7720 on February 12, 2015. The website mentioned that the mixer grinder is packed and ready to be dispatched since February 13. The website mentioned that Courier details will get updated by February 16, 2015. Today is February 18, 2015 and still my product has not been dispatched. Havr spoken to customer service officer and registered my complaint but they only give assurances that it will be dispatched within 24 hours but still no update on the Courier dispatch details.

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shivkrishna.g

from Mumbai, Maharashtra

Feb 18, 2015

I will give 0 Zero rating to Snapdeal. Worse service. Worse Customer Care handling. They take customers for granted and have lethargic attitude towards customer grievance.

O

Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear Shivkrishna,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Jalna, Maharashtra

Dear sir, I have purchased shopper tree cream color red stray printed night suit for kids by order no. [protected]. However size is less to my son and if size of 15-16 years is available, then I want it.if not, then I want refund of money. Sorry for trouble

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear meetu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 20, 2015

Verified Support

Dear Meetu,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Jaipur, Rajasthan

Actually, i ' v bought a laptop under special discount of snapdeal . And now they are saying tere was mistake in entering the price by their technical agent .And they cancelled my order My Order ID is [protected] and i also have screen shot of order.

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Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear R Bhatt,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Feb 19, 2015

Verified Support

Dear R Bhatt,

Thank you for contacting Snapdeal.com.

While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

http://www.snapdeal.com/info/termsOfSale

Yours sincerely,
Team Snapdeal

O

Snapdeal.com Customer Care

from Delhi, Delhi

Feb 23, 2015

Verified Support

Dear R Bhatt,

We wish to inform you that your concerns have been resolved to the best of our knowledge and to the best of the possibility we could extend; should you have any further concerns please get in touch with us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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