Snapdeal.com Complaints & Reviews

ihad purchased the lg l nova ac 1.5 split. I had paid the amount 30412 rupes. 14.2.15 but the seller says 20.2.15product had been sold out .I will refund the amount in your credit card...but I should not receive my money in this day...plz rectify my problem. ... This one I got message after 4 days from seller... One or more item(s) for your order number [protected] has been cancelled. Refund of Rs 30412 will be credited to your card/bank account within 4-5 working days. Guaranteed under TrustPay my order no [protected]

I have been a customer to Snapdeal for more than 2 years. The other day I ordered a Violin to gift to my girlfirend on the Valentines however its almost 20 odd days and I have not received the order. And I have no answer to give to her when she asks, Where is my gift?? The order number for this is [protected] Other than that I also raised a complaint, on which I never got a reply. Complaint ID: 16300203 So I called the technical "EXPERT" (Sanyog Sharma) where they had a script. "Sorry for the inconvenience. I have forwarded this and the concerned team will look into this." I was furious, I asked for the manager and he was able to give me a convincing answer. And heres how it goes. "Sorry for the inconvenience. I have forwarded this and the concerned team will look into this." His name was Vikas. I mean seriously??? Now I think may be he wasnt a senior. Mr Sanyog just asked the person sitting besides him to take the call cause some client was harrassing him about an order he hadnt received. With this stuff I dont think SnapDeal should have promos like SNAPDEAL APP FEST just to test the clients patience. #Snapdeal App Fest # Poor service #Not user Friendly #Dissappointing

Dear team, last month i ordered a zebronics headphone set on snapdeals.com, but when i received the product it is not the one which i booked.i booked zebronics colt orange but i got zebronics colt 2 red colour. when i asked for replacement they said that it will be done in 2 to 3 days after reverse pick up of the product.it has been almst one month no response from the courier people and snap deals i got 4 calls from SD with irrelevant resolutions. after that no response from the people. please look into the issue. regards, k.mahesh [protected] mahesh.[protected]@gmail.com

I bought a champion mobile on snapdeal.com on new year offer 2015, delivered a defect phone I appealed for return and as of now there has been no response. I have earlier ordered few things like pureit water filter and as well canon scanner which i didnt have any problem with snapdeal.com, but i really feel sorry now that after getting a reputation now they arent listening to the customers. Order No.[protected], Champion my phone mobile order dated 31st December 2014 Request you to look into it as early as possible. Its hardly earned money I will not like to lose my money just like that. Thanks, D. Sivasubramaniam Chennai Mobile [protected]

I, kallol putatunda purchased a bajaj popular Mixer grinder through snapdeal on 3rd December, 2014.the item code was 007922.the order number was [protected], the price was Rs.1897.But the product is totally defective & not working at all.please help me regarding this matter.

I have placed the orders and my is Order ID: [protected] Order Placed on:[protected]:20:21 on snapdeal.com Amount has debited for this unsuccessful transaction. Many times I complaint regarding this matter on [protected] and many times dropped mails on [protected]@snapdeal.com but there is no action was taken by snapdeal. It has 30 days but my amount not refunded. This is a bitter experience from Snapdeal.I suffered by choosing worst online place snapdeal and hopeless customer support.

This email regards to the Ticket no. 15047270, Order ID [protected]. I got a email on 22nd January that courier reimbursement is done via SD Cash, but nothing happened (CHEATING). After many calls and email they responded and promised to do the reimbursement via SD Cash and got another email. Again on 8th Feb, i got another email stating the same info that reimbursement amount got credited. But nothing again, 100% CHEATING. So here i request everyone here to get untied to revenge this e-com fraud snapdeal.com. Please reach me via [protected]@gmail.com. Regards, Ragav

Dear customer, item [protected] has been dispatched by Bookmypacket AWB no. 83026191. I booked mobile on 17 this month and snapdeal handed it book my packet service, haven't recieved the product and I requested customer of snapdeal for book my packet courier customer care number.. They said, we don't have.. . I tried lot of times, they texting my number itself as courier customer care number. Am really frustrated with the snapdeal service.. I wanna proceed legal.

Hi Team, I did not received my order till now its showing me cancelled in my account. but how it cancelled without intimated to me. Please chk and resend to me. [protected] 02nd, February 2015 TRACK ORDER HP 16GB X705 USB 3.0 Pen Drive Cancelled Rs 499

My order numbers are : [protected], [protected] summing to an amount of Rs 43260 /- The order was placed on 17th Feb using my credit card. I got a mail informing me about the cancellation on 21st Feb. I contacted the customer care about this. They are telling the items were wrongly priced in their website and the seller is not willing to deliver the product.The representative also said that they will initiate the refund then. My concern is that why Snapdeal is holding my amount for 5 days ? If they know the product is not available, then they should have informed me the same and initiated the refund then itself. Why do they want to keep me waiting for this product ? As a customer how do I know about their seller's delivery and pricing? This was my very first order and such a worst experience from Snapdeal !

Hi, This is Sathishkumar. User of Snapdeal for the past 4 years. This is the first time i am raising a complaint mail with the hope that this issue will be resolved as per Snapdeal terms & condition. Issue: I have ordered Apple Laptop on 17th Feb with 87% offer, Order No : [protected] Snapshot of Snapdeal Page When I ordered the product :- http://w01.freezepage.com/a/14244/89302GHILGBUPQX/0 Today, I got a mail from Snapdeal stating that my order cancelled due to stock issues, yet i am able to see the same product available in snapdeal. Product Availability on 21st Feb 15: http://www.freezepage.com/[protected]PSZQUMTDLK When snapdeal says that my order is cancelled due to product unavailability, then snapdeal.com should also reflect the same. But instead product is still available to buy on site. So the reason for my order cancellation stated by snapdeal is not true. @SNAPDEAL: So, I need a valid reason and explanation for my order cancellation. If i do not get a valid reason from snapdeal team on this issue within maximum two business days, i will be logging a complaint with consumer court stating that "snapdeal promises fake offers". Regards, Sathishkumar M

ORDER NO.[protected] supplied by go javas courier on 22nd february 2015.I had ordered a kaspersky internet security 2015.But i got the faulty material.at first the cd was not working and then it showed that it had already been activated on 9th march 2014.somebody has used it and has given me.Instead of showing on the right hand side-365 days remaining, it is showing 14 days remaining.plz help.immediatelyreplace it or refund my money

II had ordered touchstone gold plated contemporary mangalsutra set vide order no [protected], invoice no 14651, but I regret to inform you that I haven't receive the ordered material except packed Empty Box. I want snap deal either refund my money or send ordered material at the earliest.

I have placed the orders of Mattress( Order nos:[protected]& [protected]) on 28 Jan 2015. I payed total RS 14432 for these orders. Items has not be shipped yet. After several calls and email I requested snap deal to cancel the order. But not cancelling the orders keep on saying they will cancel the orders with 24 or 48 hours but NO action so for.Snap Deals holds my money with out any reason. I do not know what to do. It almost month is gone. Thanks Prem

sir, i had ordered a prestige cookware set order no.[protected]. i should have to got the delievery on 11th feb but i got it on 17th feb.the delievery was late and also the product was defective. i had applied for replacement and i got delivery on 22nd feb but again the product is defective. also this case is repeated with my last 4 orders. i am very disappointed with your services. i had to complaint at higher level as i am not getting any positive response from your side. your snapdeal shopping site is serving very poor quality services. i hope you will took some serious action

i ordered zoook earphones. what i got is a faulty product with 2 left earphone. again i replaced it but they game me faulty product i.e right earphone was not working properly. i gave for replacement and i dont get any response from snapdeal.

myself VIJAY J TADAVI mob. no [protected] I had ordered the ASUS ZENPHONE 5 mobile on 18-02-15 and i had got the delivery on 21-02-15... But unforfunately i didnt recieved the headphone in it...so i want the earphone that's it... in box only i get charger, usb cable and mobile, so please do the needful...

Order nos: [protected] [protected] [protected] For all of the above orders I have asked for the refund and I have returned back the sarees, but till now I have received only INR 470/- on 11th Feb. What about the remaining payment, and why are the customer service numbers are not directing to an executive to check about the same.

Order no:[protected] I have ordered 81 pieces complete kitchen set worth Rs 2999. After the delivery the set was found of just 63 piece and that of low quality. I requested to return the product and refund the amount. They had taken back the product before 17 days and have yet not returned the amount back. I have been calling them but with different answers they are delaying this problem.

Hi, I have placed order for sony z3 for 9999 .Find order details below. Order ID : [protected] sub order Id:[protected] Order Placed on :[protected]:02:50AM, COD Order in call is verified at[protected]:52 PM, even though my order got cancelled without reason.Why this order got cancelled??.I wanna the same product with same price(9999). Regards, Praveen.