Snapdeal.com Complaints & Reviews

I, kallol putatunda purchased a bajaj popular Mixer grinder through snapdeal on 3rd December, 2014.the item code was 007922.the order number was [protected], the price was Rs.1897.But the product is totally defective & not working at all.please help me regarding this matter.

I have placed the orders and my is Order ID: [protected] Order Placed on:[protected]:20:21 on snapdeal.com Amount has debited for this unsuccessful transaction. Many times I complaint regarding this matter on [protected] and many times dropped mails on [protected]@snapdeal.com but there is no action was taken by snapdeal. It has 30 days but my amount not refunded. This is a bitter experience from Snapdeal.I suffered by choosing worst online place snapdeal and hopeless customer support.

This email regards to the Ticket no. 15047270, Order ID [protected]. I got a email on 22nd January that courier reimbursement is done via SD Cash, but nothing happened (CHEATING). After many calls and email they responded and promised to do the reimbursement via SD Cash and got another email. Again on 8th Feb, i got another email stating the same info that reimbursement amount got credited. But nothing again, 100% CHEATING. So here i request everyone here to get untied to revenge this e-com fraud snapdeal.com. Please reach me via [protected]@gmail.com. Regards, Ragav

Dear customer, item [protected] has been dispatched by Bookmypacket AWB no. 83026191. I booked mobile on 17 this month and snapdeal handed it book my packet service, haven't recieved the product and I requested customer of snapdeal for book my packet courier customer care number.. They said, we don't have.. . I tried lot of times, they texting my number itself as courier customer care number. Am really frustrated with the snapdeal service.. I wanna proceed legal.

Hi Team, I did not received my order till now its showing me cancelled in my account. but how it cancelled without intimated to me. Please chk and resend to me. [protected] 02nd, February 2015 TRACK ORDER HP 16GB X705 USB 3.0 Pen Drive Cancelled Rs 499

My order numbers are : [protected], [protected] summing to an amount of Rs 43260 /- The order was placed on 17th Feb using my credit card. I got a mail informing me about the cancellation on 21st Feb. I contacted the customer care about this. They are telling the items were wrongly priced in their website and the seller is not willing to deliver the product.The representative also said that they will initiate the refund then. My concern is that why Snapdeal is holding my amount for 5 days ? If they know the product is not available, then they should have informed me the same and initiated the refund then itself. Why do they want to keep me waiting for this product ? As a customer how do I know about their seller's delivery and pricing? This was my very first order and such a worst experience from Snapdeal !

Hi, This is Sathishkumar. User of Snapdeal for the past 4 years. This is the first time i am raising a complaint mail with the hope that this issue will be resolved as per Snapdeal terms & condition. Issue: I have ordered Apple Laptop on 17th Feb with 87% offer, Order No : [protected] Snapshot of Snapdeal Page When I ordered the product :- http://w01.freezepage.com/a/14244/89302GHILGBUPQX/0 Today, I got a mail from Snapdeal stating that my order cancelled due to stock issues, yet i am able to see the same product available in snapdeal. Product Availability on 21st Feb 15: http://www.freezepage.com/[protected]PSZQUMTDLK When snapdeal says that my order is cancelled due to product unavailability, then snapdeal.com should also reflect the same. But instead product is still available to buy on site. So the reason for my order cancellation stated by snapdeal is not true. @SNAPDEAL: So, I need a valid reason and explanation for my order cancellation. If i do not get a valid reason from snapdeal team on this issue within maximum two business days, i will be logging a complaint with consumer court stating that "snapdeal promises fake offers". Regards, Sathishkumar M

ORDER NO.[protected] supplied by go javas courier on 22nd february 2015.I had ordered a kaspersky internet security 2015.But i got the faulty material.at first the cd was not working and then it showed that it had already been activated on 9th march 2014.somebody has used it and has given me.Instead of showing on the right hand side-365 days remaining, it is showing 14 days remaining.plz help.immediatelyreplace it or refund my money

II had ordered touchstone gold plated contemporary mangalsutra set vide order no [protected], invoice no 14651, but I regret to inform you that I haven't receive the ordered material except packed Empty Box. I want snap deal either refund my money or send ordered material at the earliest.

I have placed the orders of Mattress( Order nos:[protected]& [protected]) on 28 Jan 2015. I payed total RS 14432 for these orders. Items has not be shipped yet. After several calls and email I requested snap deal to cancel the order. But not cancelling the orders keep on saying they will cancel the orders with 24 or 48 hours but NO action so for.Snap Deals holds my money with out any reason. I do not know what to do. It almost month is gone. Thanks Prem

sir, i had ordered a prestige cookware set order no.[protected]. i should have to got the delievery on 11th feb but i got it on 17th feb.the delievery was late and also the product was defective. i had applied for replacement and i got delivery on 22nd feb but again the product is defective. also this case is repeated with my last 4 orders. i am very disappointed with your services. i had to complaint at higher level as i am not getting any positive response from your side. your snapdeal shopping site is serving very poor quality services. i hope you will took some serious action

i ordered zoook earphones. what i got is a faulty product with 2 left earphone. again i replaced it but they game me faulty product i.e right earphone was not working properly. i gave for replacement and i dont get any response from snapdeal.

myself VIJAY J TADAVI mob. no [protected] I had ordered the ASUS ZENPHONE 5 mobile on 18-02-15 and i had got the delivery on 21-02-15... But unforfunately i didnt recieved the headphone in it...so i want the earphone that's it... in box only i get charger, usb cable and mobile, so please do the needful...

Order nos: [protected] [protected] [protected] For all of the above orders I have asked for the refund and I have returned back the sarees, but till now I have received only INR 470/- on 11th Feb. What about the remaining payment, and why are the customer service numbers are not directing to an executive to check about the same.

Order no:[protected] I have ordered 81 pieces complete kitchen set worth Rs 2999. After the delivery the set was found of just 63 piece and that of low quality. I requested to return the product and refund the amount. They had taken back the product before 17 days and have yet not returned the amount back. I have been calling them but with different answers they are delaying this problem.

Hi, I have placed order for sony z3 for 9999 .Find order details below. Order ID : [protected] sub order Id:[protected] Order Placed on :[protected]:02:50AM, COD Order in call is verified at[protected]:52 PM, even though my order got cancelled without reason.Why this order got cancelled??.I wanna the same product with same price(9999). Regards, Praveen.

this is my order id [protected]. i returned my product near about 15january on cod mode but due to issue of womens watch i returned it but this is 20 feb i didn't get me refund balance. i called many times and mailed it to. but i unable to get my refund balance this is my first bad experience with returning snapdeal

i have placed an order of Kemei KM-6166 Washable Professional Series Trimmer and paid rs 550 from sd cash in my account . the order id genrated was [protected] . but due to bad internet reason my order was not completed. and after relogin again the sd cash amount showing is zero rupees. please refund my sd cash balance back .

I book the following order Order No. : [protected] Order Placed On :[protected]:57:01 Order delivery date is 19th Feb 2015, after they have some issue with delivery and they changed the estimated delivery date from 19th Feb to 25th feb 2015. I cancelled 19th Feb 2015 as per the delivery issue But they put the ASAP delivery for that one. Once again I called them then only they took the cancellation request. Very Worst delivery for all order in my case and again & again they are sending appology mail that's it. They are not worrying about customer satisfication and concern. Thanks and Regards, Thirumurugan, [protected]

I placed an order for Samsung Galaxy Core 2 4GB on 8th Jan 2015... I received an defective handset, then I requested for an replacement.. After requesting for an replacement, they gave me completely different Smartphone which was Samsung Duos... Then, I raised a REFUND request.. They receive the returned product on 29th Jan.. However, till now they have not credited the amount in my bank account. I have emailed them my bank details three or five times.. I am calling their customer service centre almost alternate day to check the refund status, every time I get a response that it is Going to Credit in 24 hours.. Today is 20th Feb 2015, still the amount is not credited. I have waste my time, money on phone calls, energy to enquire about the refund.. Their customer service is rude, I also informed that i would raise a complaint in consumer court, if they don't give my money back... Still of no use. I want Snapdeal to be fined for such mental harassment and keeping customer money for so long.. I want to be fined for harassing me mentally. And this is not the first order i have placed..