Snapdeal.com Complaints & Reviews

I had ordered LG Nexus 5 16GB. I got a mobile 15.2.15 evening afterthat i will checking the mobile and accessories within hour from delivery time. Mobile is okay but Earphone is not working. At those immediately i said snapdeal and raise the complaint request as on 15.02.2015.But yet now not considered for my complaints.My request is Replacement the product after that will send the NEW LG Google Nexus 5 16 GB (Black) mobile. So do the needful for As soon as possible shortly. My oreder id : [protected] ph num : [protected] Name : Anand

Dear sir/madam, I am on online ordered Samsung Galaxy Note 3 (Black) quantity 2, with a good deal of 8652, which mean total cost of product is Rs 17304. But I have not received anything in past 6 days. And when i have called the customer care they told us the order is failed. And I have received the message in his own website is "the order is processing". Now I need help of you to save other people with that type of fake deal. And I am 100% sure that there is no one are received the phone in that price Guaranteed. I have also attached three images which proof that I am right.

My order number is [protected].I received product SONY PS4 on 17-feb with broken seal.when i have open it i have seen: a)tore up warranty paper(yellow page). b)first page o[censored]ser manual is detach. c)inner packing is messed-up and broken d)dust on the console.it looks like, someone has played it for months and sell it to me just like that.Supplier is ATB Electronics-VOI.I have raised compliant(no:[protected] regarding this. They have told me to refund the money for which they asked me send the images o[censored]sed product.I have already sent them sufficient images but they are asking for more.I don't know what they want.Their customer services is worst and not a user friendly services.I have heard different status every time i called to their customer care.Its really frustrating when you get this kind of by paying hard-earned money.

I am writing this letter to express my disappointment with a recent purchase from Snapdeal Snapdeal had displayed offer as 77% off for the occasion of valentine day for (Samsung Galaxy Grand 2 Grey mobiles and Dell 15R 5537 Touchscreen Laptop). so impressed and I ordered Three (Samsung Galaxy Grand 2 Grey mobiles) and one (Dell 15R 5537 Touchscreen Laptop) through (https://www.snapdeal.com) on 13th Feb 2015. but on the next day snapdeal canceled the order. So I need these products which I have been ordered no more explanations please. below are the ordered details. 1)Order Id:[protected] 13th, February 2015 Order Id:[protected] Dell 15R 5537 Touchscreen Laptop (4th Generation Intel Core i5-4200U- 4GB RAM- 750GB HDD- 15.6 Inches Touchscreen- Windows 8- 2GB AMD Radeon HD 8670M Graphics) (Silver) Rs 15181 2)Order Id:[protected] 13th, February 2015 Samsung Galaxy Grand 2 Grey Rs 4003 3)Order Id:[protected] 13th, February 2015 Samsung Galaxy Grand 2 Grey Rs 4003 4)Order Id:[protected] 13th, February 2015 Samsung Galaxy Grand 2 Grey Rs 4003 Séance snap deal released offer for the valentine day occasion so I had placed the order on snapdeal and i have made the payment for all the order through HDFC bank credit card. Next day order got canceled by sbapdeal, thus snapdeal failed to deliver the promises, so I want above mentioned products as per the commitment. All other details are mentioned in complaint text

I booked a product code [protected] which is a laptop with order no. [protected]. I received confirmation call and mail & SMS. They assured product delivery within four days. Fifth day when I enquired they reply my mail and informed cancellation of order. It is not fair, once they confirmed they should delivered the product. I want the same product with same order from snapdeal.com. A Z Alam c/o S K Batra 9D, Navkala Appt 14-IP Extn Delhi-110092 Cont No. [protected]/[protected]

dear sir/madam, I am on online ordered Lakhani Green Leather Sport Shoes worth 1450/- on date:31/01/2015 but still i have not yet recieved the product so i want to cancel the product. thanking you, Udayakumar M C Somwarpet

Dear sir ! I have placed my order for “ mall 4 all combo of black & white full sleeves shirts” and my order no:[protected] dated on 22/01/15 through snapdeal website and I received confirmation mail also. My EST delivery date 31/01/15. Second time I received confirmed mail from snapdeal that is “Our promised dispatched date 23/01/15, will be dispatched within 3 working days of promised date” and also I got sms alert on 26/01/15 via my mobile no:[protected]. In that also mentioned it will be shipped within 3 business days. But 29/01/15 I received one mail from snapdeal your order is cancelled. It totally disappointed and mentally is depressed to me for waiting/excepting my goods. It’s really cheating to me. Its totally waste my time to search snapdeal website for available product and place my order and waste of cost & time too. Please answer me the following: 1) How it’s possible to cancel the already shipped /dispatched goods(within 3 days)? 2) It’s not your problem to delay of shipment? Its mine only. I am not worried/complaint about to delay in shipment to you okey. I am totally and mentally depressed about your cheating/dealing like this, you must compensate me for my mentally depressed else you must replacement of my goods what I ordered. Please take necessary action against this mail otherwise I take this to human rights. Please treat as most urgent. Thanking you, Anand Madivanan [protected]

Dear Sir, I’ m Muralidharan from Chennai.[protected]Friday) at 09.50AM snapdeal.com (online shopping) given offer price in new Samsung grand 2 gray color mobile RS 4003 I was ordered one number of piece (Order ID : [protected]). At the same time Snap deal gave me the order confirmation through SMS and E-Mail alert and product received on 28Feb 2015.[protected]Saturday) at 6.01AM we have received from snap deal my order is cancelled without my confirmation. Am spoke with snap deal customer care regarding this cancelled they said system error so cancelled your product and he said RS 200 compensation for this cancellation. Due to this I have fed up more. I hope please take the necessary action and recover my product. Here with I have attached my order confirmation snapshot and cancelled snapshot for your reference. If any clarification kindly call me. Regards, Muralidharan ([protected]) [protected]@yahoo.in Order ID : [protected]

I brought karbonn titanium octane plus from snapdeal. The smartphone works great but the charger and the charging slot are a headache as the mobile is not getting charged from karbonn original charger(S). I cannot make the best use of my smartphone which shows deep negligence in the hardware built of karbonn mobiles and lack of awareness from snapdeal. Completely frustrated. Item code:-182607 order no:[protected] suborder no[protected] imei no:-[protected] in hope of my complaint being resolved soon.

Hi, I order Dell laptop on 11/ 2/2015 at 16:09: for Rs.26, 950 and the order is 22/02/2014 confirmed and they gave the delivery date is is 22/02/2014 and now they cancelled my product without informing me. Actually they gave this product with 68% off so the total product cost is Rs 26, 950 as I book the product on their site for less amount intentionally they cancelled my product and they are telling that due to the technical issue the product price is displayed incorrectly. If it is a Technical issue why they approved my product and why they gave the confirmation email, if its their issue its their problem, they have to gave a penalty for their team who made the mistake and they have to check and its clearly saying that their mistake so they have to gave my product at any cost. Intentionally they made the mistake because if the products are very less amount most of the people will watch the site so that they can get more profits. Could anyone please check on this issue and the order number is [protected] and please let me what I have to do to get my product Can I file a case on the consumer forum or can I go and inform to the news channel?

hi sir this is Giridhar Varma from Hyderabad, i was ordered a Maxx smart power bank charger pbs26 sub order code [protected] and ticket no 13481290. This item was failed, i was sent request for return back this order, and also returned back,
i also received a order cancelled massage, order no [protected]
amount Rs.330/-, But till I don't have received amount from Snap deal,
Please i request you please return back my amount

i have orderd 3 sony xperiaz2 black order no [protected], [protected], [protected], through snapdeal on 13-2-15 they confirmed my order on 14-2-15 and on 17-2-15 they told that it was and tecnical foult and they cancelled my order, its an sheer chating on the part of snapdeal that they first provide the product at throw away price and increase their popularty and when consumer expect thier product they cancelled it.in between 3 days they confirmed my order through email and sms till that time they were not knowing it was an tecnical fault.

Dear sir Yesterday(16.02.2015) Nakshikh Skin Whitening Facial Kit 500gms . order no, [protected]. Receive the material shocking Expiry date this month (manu.fag date feb 2012 Exp feb 2015 ). yours faithfully bharathakumar

Order no. [protected] and suborder no.[protected] (Autosun car body cover- Tata safari). The product received was damaged condition and was torn in the middle appox. 3-4 inch. The product is of very low quality material and is of very low standard which was not expected. Please arrange for reissue or exchange else refund.

On[protected] at morning 10:00 am I see a samsung galaxy note 3 black mobile on snapdeal very attractive price, I shows only Rs-8652 . So I ordered one mobile for my nephew against cash on delivery payment via my mobile. Snapdeal send me a mail & SMS with order number [protected], after some time snapdeal confirm sub order number [protected], but now snapdeal says that it was wrong price. I can’t get this mobile on this price. I want to ask snapdeal that, what is my fault if I see this kind of offer? How can I understand that this is fake price ? you say that you are India’s no 1 online selling platform. Is this your responsibility ? My nephew was very joyous & interested that she going to be a good quality mobile owner. But now she too much upset & angry with me. She now can not concentrate her study. Interesting matter is more, , next day (14th feb 2015) morning I also see same mobile on snapdeal, again I order, same price, order number also created [protected], sub order number [protected]. My nephew again joyous, but unfortunately this time also snapdeal says same cause. Is snapdeal just jock with us ? or play with our middleclass feelings ? Shantanu Shil [protected]@gmail.com [protected]

Sir i ordered mtg swanky round watch on feb 8 2015 rs 284 here snapdeal give me a coupon code 200 rs for my birthday gift send to my mail with this coupon i ordered watch. When i received the order the watch was damage as per snapdeal trust pay i put for a replacement then i clearly mention that i don't want refund and i want only replacement without any intimation snapdeal send me refund to my snapdeal wallet 84 rupees then i call to customer care is hopeless then i put a mail they said that within 48 hours they will solve my problem afer 2 days again i will call to the customer care again i tell the complaint they said that we didn't have the stock of that watch that's why we sent the refund i asked them why u didn't refund the promocode they said that as soon as possible we put a complaint for ur promocode and we sent it to ur email when today feb 17 i call to the customer care they said that the complaint is closed without sending any promocode see how they are playing to the customers please take action for this sir my order id is ([protected]) sub order id is ([protected]).

Dear sir/mam, I'm Yuvaraj from chennai. On 13th February i ordered samsung grand 2 grey 1 piece in Snap deal online shopping. MY order is up proved and i received a conformation mail and a SMS from the snap deal. On 14th February i received a mail from snap deal that my order get cancelled. When i asked the snap deal regarding this issue they didn't gave me any valid response. May be i think there is some kind of fraud is happening in snap deal, can you please look in to this issue. My Snap deal order Number : [protected]. Regards, Yuvaraj.

I would like to lodge a complaint regarding Order ID: [protected] which seems more likely to be cancelled as I successfully placed an order & cracked a good deal on the product. I placed an order for Samsung Galaxy note 3 on[protected]:30:11. I received an SMS from snapdeal saying that order has been placed successfully. Please refer to the supporting attachments. Now the question is that in this era of online shopping and loot deals when a customer successfully places an order; SNAPDEAL cancels the order saying wrong price was uploaded. This is really insane as customers spend hell lot of time surfing websites to get such good deals. It is disgraceful for a brand like SNAPDEAL which has made such a reputation in market doing such things to so called "VALUED" customers. Expecting a resolution

sir, 1. Please refer my order no. [protected] dated 04 Feb 15. 2. Subject order not received till date. 3. No positive reply of confirmed date of delivery from your side. 4. Every time heard same assurance telephonically that order will be delivered within shortest possible period. 5. Don't know when that time will come? [protected] [protected]@yahoo.com

I ordered a Samsung galaxy note3, and my order id was [protected] on feb-13, i got the conformation sms but i didn't get any shipping date details still now tell me the shipping date via sms as soon as possible awaiting your response