Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 620

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manoj Venkat
from Bengaluru, Karnataka
Report
Copy

Given Fake Offers

Address:Chennai, Tamil Nadu

Two days back, they had given 70% offer for this mobile in snapdeal site. So that i have placed the order(Order ID [protected]) for the same mobile. but today(15/02.14) i got message says, your order got cancelled due to some technical issues, and your money will be refunded to your account with in 4 to 5 days. So people, Be aware of this kind of offers given by cheating vendor. they are purposely doing this for interest amount, which we have...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
archana1507
Report
Copy

refund not done

Address:Ranchi, Jharkhand

I had ordered a Anarkali suit from snap deal but instead of a delivering a Anarkali suit the product was a semi stitched Lahanga. I had made a request of replacement and I send the product via courier but they only refund me the courier charges(200) but the product cost(Rs 1611) still not refunded.They have only asked my bank account details but still no amount received in that account and also they are not replying and giving me any update...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mcgvivek
from Chennai, Tamil Nadu
Report
Copy

My product order has been cancled

Address:Chennai, Tamil Nadu

Dear Sir/Madam,

On[protected] snapdela.com given a offer for "samsung galaxy note 3". I have placed a order in snapdeal.com and my order no is [protected]. I have received a SMS, confirmation call and my order has been confirmed.

I have checked the status of my product on[protected] in snapdeal.com. They mentioned that "The product can't be cancelled as it has already been shipped". Then...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
Tamal Basak
from Kolkata, West Bengal
Report
Copy

No refunds against Complaint No. 15304862

Address:Maldah, West Bengal

After initiation of the refund Snapdeal taking so long time to refund. After calling them for 6-7 times finally they initiate the refund (when they already received the returned product 2-3 days before) on 8th Feb 2015 and today is almost 16th of Feb... But still they didn't provide the refund. These are the type of serice snapdeal providing. Don't know how many times I need to call them still to get my refund. My email id: [protected]@gmail.com Name:...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
ni3abhishek
from Durgapur, West Bengal
Report
Copy

product delivery

Address:Bardhaman, West Bengal

i have order a sony xperia z2 mobile from snapdeal, but it showing that its est. shipping date is 3 july and expected o deliver that product on 10 of july and i have order that on 13 few 2015, how any one can wait for so long ... what kind of service u r giving to ur costomer . how any one expect to get a product on right time?? ORDER NO. : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
nishant.sist
from Gurgaon, Haryana
Report
Copy

Cheating with the Consumers

Address:Faridabad, Haryana

Dear Sir, I’ m Nishant Singh from Faridabad.[protected]Friday) at 10.09AM snapdeal.com (online shopping) given offer price in new Dell XPS 12 (W562002IN9) Ultrabook Laptop at RS 14560. I was ordered one number of piece (Order ID : [protected]). [protected]Sunday) at 9.01AM I called up snap deal regarding my order and they said my order is cancelled without my confirmation. I spoke with snap deal customer care regarding this cancelled...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
thil003
from Chennai, Tamil Nadu
Report
Copy

Fake Deals offered by company for promotion

Address:Chennai, Tamil Nadu

I hardly use websites to buy products and this was my worst experience Snap deal provides fake deals. Today i.e. on 13th Feb 2015 they were offering Note 3 black coloured in Rs.8652(HUGE [censored]ING DISCOUNT). I thought it sounds good and seems to be legit, thinking snap deal is huge ECommerce website why would they lie.The order got placed and even got message and a call confirming the shipment for my order. I tried tracking my order later in...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Thiyagarajantrt
from Mumbai, Maharashtra
Report
Copy

snapdeal Cheating me my mobile order

Address:Chennai, Tamil Nadu

Dear Respected sirmam, I’m Thiyagarajan from Chennai, Yesterday I had ordered Samsung galaxy 2 grey and Note 3 neo (they given offer 77% of both). But they said, once you have received confirmation call after that your ordered would be confirmed. As well I have received the call from Snapdeal at Delhi and I spoken them, at the same time that’s ordered have been confirmed also I received SMS with mentioned delivery date on Feb 28th...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Karthik.M161
from Chennai, Tamil Nadu
Report
Copy

SnapDeal Cancel my order without my confirmation

Address:Chennai, Tamil Nadu

Dear Sir, I’ m Karthik from Chennai.[protected]Friday) at 10.09AM snapdeal.com (online shopping) given offer price in new Samsung grand 2 gray color mobile RS 4003 I was ordered one number of piece (Order ID : [protected]). At the same time Snap deal gave me the order confirmation through SMS and E-Mail alert and product received on 28Feb 2015.[protected]Saturday) at 6.01AM we have received from snap deal my order is cancelled without...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
H
hetram111
from Mumbai, Maharashtra
Report
Copy

ugly and used watch delievered

Address:Solan, Himachal Pradesh

hi, this is my first ordering to you and...[censored]tttttttttttttttttttt... what you have sent me. Please check in your details: Order No- [protected], sub order No- [protected] and the item is DEZINE DZ-GR093-WHT-CH MEN'S WATCH Please find attached pics i think no need to explain anything. It is very much clear that you have send me a used watch. Suggest the way how I will get my money back. By login to you side, facing problem to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
hetram111
from Mumbai, Maharashtra
Report
Copy

ugly and used product delievered

Address:Solan, Himachal Pradesh

hi, this is my first ordering to you and...[censored]tttttttttttttttttttt... what you have sent me. Please check in your details: Order No- [protected], sub order No- [protected] and the item is DEZINE DZ-GR093-WHT-CH MEN'S WATCH Please find attached pics i think no need to explain anything. It is very much clear that you have send me a used watch. Suggest the way how I will get my money back. By login to you side, facing problem to...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu

Dear sir, I'm Ramkumar from Chennai. Yesterday I was ordered Samsung grand 2 grey 3 piece my ordered register number Snapdeal Order: [protected], . They said as, once you have received confirmation call from snapdeal after that it would be confirmed those order.. As well I received call from Delhi at snapdeal. At the same time that was confirmed my ordered al's I received SMS from snapdeal with mentioned delivery date as[protected]. Even...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
resh0906
from chennai, Tamil Nadu
Report
Copy

Snapdeal.com - Samsung mobile fraud...

Address:Chennai, Tamil Nadu

Dear sir, I'm Suresh from Chennai, Yesterday i was ordered samsung grand 2 grey & samsung galaxy note 3, but they said the order confirm. Order Confirm no: [protected], [protected] At the same time that ordered confirm SMS from snapdeal we have received on[protected].Evan today morning 6 am i have received SMS from snapdeal as that you order has been cancelled. Please take the action. I am waiting for your replay. if need...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Mumbai City, Maharashtra

Hi, I have bought laptop from snapdeal in Dec-2014 and they have mentioned offer with extended warranty of 2 years from company. But when submitted bill detail to Lenovo which was received from Snepdeal, Lenonvo has mentioned that Snepdeal is not our authorized seller. When I have complaint to Snepdeal they have not responded against my complaints....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
madhu40
from Mumbai, Maharashtra
Report
Copy

Laptop

Address:New Delhi, Delhi

I had ordered a laptop for rs. 1581 " (Dell 15R 5537 Touchscreen Laptop (4th Generation Intel Core i5-4200U- 4GB RAM- 750GB HDD- 15.6 Inches Touchscreen- Windows 8- 2GB AMD Radeon HD 8670M Graphics) (Silver)" from snapdeal on 13th feb, that time it was listed within special heavy discount deal for Rs. 15181, and after approx 8-9 hours order has been cancelled by snapdeal, this is not legal that sd is providing a short period offer to...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Roque
from Panaji, Goa
Report
Copy

Found broken on openning the package

Saturday, 14/02/2015 I received today a package containing Techfish Mega Power+ Power Bank 10400mAh of order No. [protected] placed on 10/02/2015 and paid the courier GO JAVAS Rs.582/- (C O D). On opening the package it was found that the plastic cover was shattered/broken into pieces. The courier delivery person told me to call up [protected]. I called up the number several times but could not register the complaint as the automated answering...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pappujha
from Mumbai, Maharashtra
Report
Copy

Order canceled without information

Address:New Delhi, Delhi

Dear sir,

I was purchased one mobile grand 2 gray dated 13.02.2015 at 10:00am on
snapdeal.com, using cash on delivery option. Mail and massage received from
snapdeal your order placed so an so. After waiting 24 hrs received massage
order cancled confirmation mail/sms, i called the customer care, and they
told that the order has been cancelled because the item was listed with a
wrong pricing...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Pune, Maharashtra

There was an offer I came across on the web and with that link I was redirected to snapdeal page. I placed the order and the the transaction was successful with no error.Order No. [protected] was placed successfully.Even I had received the message on my mobile with the delivery date mentioned in it. Now they have cancelled my order without any reason. This is very disappointing.Please everyone do not purchase anything from this website. Because...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
crazy60
from Solapur, Maharashtra
Report
Copy

Order cancelled after taking online payment

Address:Gurgaon, Haryana

I placed an order online (order number [protected]) and received an sms confirming the order placement and delivery date as 28-Feb-2015. I ordered 2 Samsung galaxy note 3 (INR 8652/- per phone) and made net banking payment. My order got cancelled without a reason. Kindly resolve the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhsi49
from Delhi, Delhi
Report
Copy

Order is not delivered

Address:Agra, Uttar Pradesh

I ordered on 5thFeb-15 for to moobile handset worth rate 10000+ which is already paid . But Delivery not done till 14-feb-15 ..So that I want to say just " snapdeal is a cheater, fraud and worthless site " and I would not suggest any my person to this site ....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy