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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 621

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I found a great deal on Snapdeal website, not believing the web price I called Snapdeal customer services to confirm the online price. The representative confirmed that the price for the product has indeed dropped and they are receiving huge volume of customer calls to place an order for the product. After I had a confirmation from Snapdeal representative I place an order online. The order was confirmed by Snapdeal on 13/02/15. The next day...
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V
vachamp
from Ludhiana, Punjab
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Order cancellation without notification

Address:Ludhiana, Punjab

I Purchased an item dated 13.02.2015, on snapdeal.com, using cash on delivery option. After waiting 24 hrs for confirmation mail/sms, i called the customer care, and they told that the order has been cancelled because the item was listed with a wrong pricing on the site. Since i dont have any fault in price listing on the site, I want my item at the price i ordered. Order no : [protected]...
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Pandian04
from Chennai, Tamil Nadu
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My order was cancelled

Address:Chennai, Tamil Nadu

On 13/02/15, they have listed the mobile "SAMSUNG NOTE 3" For Rs.8652/- (ie. 76% off, screen shot attached herewith) and i ordered the same. My order ID is [protected] and payment was made duly thru Online by Credit Card. Now i got a message from snapdeal that my order was cancelled with no reason. I have ordered this product only upon their listing. I was very happy that i grabbed a discount oppurtunity which somebody tried and missed out. Now...
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Kunal Jaitly
from Delhi, Delhi
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Snapdeal running big Ponzi scheme in India

Address:New Delhi, Delhi

I ordered Samsung Galaxy Note 3 and Dell XPS 12 from Snapdeal on 13th Feb 2015 via order no. [protected] from snapdeal. Snapdeal was offering 70%-90% discount on these product for a selected duration. I ordered it, made full payment and now snapdeal is informing me that my order has been cancelled due to some typographical error. How can they play with customer sentiments? This is not the first time Snapdeal is doing it. My ordered products...
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Address:New Delhi, Delhi

I have order Apple ipad and paid Rs 13, 600/- vide order Id [protected] on dated 23/12/2014. The product has not been delivered till date. The courier of snapdeal, Fedex has also submitted lost report, However till date inspite of several complaints No refund has been given by the company. The company is not responding to complaint's and always promised to act within 24 hours from last 1.5 months....
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Snapdeal Customer
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal-Item Not Delivered-Cancelled-Refund Also not done

Address:Palakkad, Kerala

Through Snapdeal (Order ID [protected]) i ordered a Panasonic P 61 for Rs 11, 135/- on 04/01/2015.Online payment done.Promised delivery date was on 09/01/2015.Item not delivered due to their issues.Waited for many days. Cancelled order on 19/01/2015.Refund initiated on 24/01/2015.Called them many times.No refund received.Bank statement forwarded to them on 11/02/2015 as a proof. Still no refund received.(Complaint No.[protected] Snapdeal...
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karandeeps14
from Delhi, Delhi
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Fake Deals offered by company for promotion

Address:New Delhi, Delhi

I hardly use websites to buy products and this was my worst experience Snap deal provides fake deals. Today i.e. on 13th Feb 2015 they were offering Note 3 black coloured in Rs.8652(HUGE [censored]ING DISCOUNT). I thought it sounds good and seems to be legit, thinking snap deal is huge ECommerce website why would they lie.The order got placed and even got message and a call confirming the shipment for my order. I tried tracking my order later...
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Dr.Nagabhushana Rao Potharaju
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Faulty printer cartridge was supplied.

My order No. [protected] for Fine Print Laser Toner cartridge with 1 year warranty was placed On : 1-Dec-2014 19:24:24, and received on 4th Dec 2014. The toner cartridge stopped printing and started leaking toner after 10 days. I requested Snapdeal to replace the faulty printer cartridge. Snapdeal refused saying its warranty ends on the 7th day. When I wrote the seller, he did not reply to my repeated requests. Snapdeal refused to take any...
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Hello All, Again there is a huge issue in the snapdeal website. I have seen and ordered samsung note 3 from snap deal, the price was showing Rs.8652 and its from seller "WebLink, here is the website where they mentioned thay are seller parnet of the snapdeal and many more online shopping websites.http://www.weblink.org.in/sitemap.html. My order has been booked and money got deducted and in one hour the whole list of product from website...
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gaurisharma1489
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Product not delivered and its been 10 days

Address:New Delhi, Delhi

I am really very disappointed from your service and will not going to order anything from your site and not even let my family and friends to buy anything from your site.The reason for this is I ordered a Apple iphone 4s [protected] on 4th feb for some occasion in my family.The product estimated delivery was 7th feb when i checked on 7th feb it was not delivered and the estimated delivery date was increased to 13th feb then i lodge...
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N
naresh kumar 11
from Bengaluru, Karnataka
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sd cash

Address:Hyderabad, Andhra Pradesh

i have balance in sd cash 340Rs i can order Buzz Blue & Dark Olive Lens Sunglasses - Buy 1 Get 1 Free Delivery: sub order ; [protected] its also 340RS please cut the amount my sd cash 340 RS i don"t have promo number...
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J
jignasa makwan
from Mumbai, Maharashtra
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gift items not got

Address:Anand, Gujarat

I have order a dslr camera.my order coad is [protected].i got my product but the free gift i have not got.tripod 16gb memory card leance cleaner carry bag this things i didnt get.now what to do to get this.courier companiey is not taking responsbilility....
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Peterson Jagadhane
from Mumbai, Maharashtra
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once order placed you cannot cancel it

Address:Pune, Maharashtra

I placed order and within the second I remind that I am getting this product at cheaper rate Then I tried to cancelled the order but I can't When I tried to cancelled the order it shows that some problem occur try after some time and nothing Pls. help me to get my refund...
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A
anshul rajput
from Delhi, Delhi
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return cheque

Address:New Delhi, Delhi

we have order some things we are not compatible bye those orders ok then we have returned them the courier has taken the orders thinks then they have not recieved any cheque we have ordered things of 2000rupees then also ok they not recieved cheque they transfered money in my sd cash now i am ordering some thing trough that 2000 money the money in not cutting and they are asking for all money so we want our cheque if we will not get our cheque...
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Address:Chennai, Tamil Nadu

I have bought saree from snapdeal on 14.01.15 and expected date of delivery was on 24.01.15. till now it has nbot delivered . My sub order no. is [protected]. i have called couple of timed to Customer care to help me but they all are talking just like as operator and always telling may give us 48 Hr. time our team will contact you. I have spoke with customer care team like Yogesh, Ranjana, Manish and all. but all are telling same thing and...
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Rahul Rajput88
from Mumbai, Maharashtra
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Faulty Product and NO resolution

Address:Pune, Maharashtra

I bought one product from Snapdeal ( 2 TB- hard disk) which got delivered after a week in faulty condition and I am being harassed like anything to get either the replacement or money. Customer care executive are not aware of anything, they are just singing a song of courier company who have done the reverse pick with no clue where the product is? CEO of the organization Mr. Kunal Bahl is enjoying the harassment and he is not even...
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Madurai Tamilan
from Chennai, Tamil Nadu
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Snapdeal Is poor and worst E-commerce sellers.

Address:Madurai, Tamil Nadu

Snapdeal Is poor and worst E-commerce sellers. I frequently ordered many products in snapdeal. All the products i got delivered as damaged piece. Even I complaint to them they didn't take response or action. My Recent order is Nutronic 6 Ways 5.0 Mtr.Spike Guard has delivered me on yesterday (12th feb[protected] 2015) it is also damaged my order id is [protected]....
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Jaspreet Dhingra
from Mumbai, Maharashtra
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Giordano Product without a box

Address:Mumbai City, Maharashtra

I had ordered for 4 giordano watches from Snapdeal and the product that I received was without a box...when the courier person came to me I took the product an feeling inside the seal it was without the box I returned it to the courier person even without opening it.. After this I receive a mail from Snapdeal that the product is delete red...I had deducted 400 rs do as cash from my Snapdeal account and inspire of calling 10 times to Snapdeal...
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chitresh jain
from Mumbai, Maharashtra
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money not refunding for 15 days

Address:Hyderabad, Andhra Pradesh

sir i have bought sony headphones which i recieved an empty box...i got the complaint number from them[protected] and i was assured of having my money back soo...its been 15 days and i have not got anything...everytime i call them they say your money is safe and we have forwarded your concern...i m fed up of calling them again and again...kindly make them to refund my money soon as i need it really!...
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Shekhar Naidu
from Mumbai, Maharashtra
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Indifferent colour product delivered

Address:Mumbai City, Maharashtra

This in in regards to the [protected] and [protected] for 2 sarees. Ordered colour was purple, however red was delivered rs 390 Order no. [protected] Ordered colour was baby pink, however bright pink coloured saree was delivered rs 363 Order no. [protected] Kindly take the sarees return back and reimburse the Purchase amount of 390 + 363 = 753 rs...
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