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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 623

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V
vpsutar
from Dhamtari, Chhattisgarh
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replacement of Sai Arpan (Solid Pink Eyelet Door Curtain)

Address:Kolhapur, Maharashtra

The order no [protected], concern about Sai Arpan (Solid Pink Eyelet Door Curtain) was reverse pick uped by snap deal. The Snap deal also entered the SD cash of about 359 in my account.But I request snap deal to send fine, new Sai Arpan (Solid Pink Eyelet Door Curtain) according to old buy one get offer, instead of refunding cash in my account....
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soumo hazra
from Chennai, Tamil Nadu
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Worst customer service experience

Address:Bardhaman, West Bengal

Snapdeal service is worst service I have ever seen. I call the support number and every time they say the system is not working or they are giving their excused. I have emailed several times for replacement of my broken wireless keyboard & mouse. No vain. Lemme tell you guys, either send me a working product or refund my money back.

Worst customer service experiences from Snapdeal...
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S
salok
from Gurgaon, Haryana
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fake product, unresponsive, no refund

Address:Gurgaon, Haryana

I purchased Nike Flyknit Air Max Running Sports shoes from M/S Snapdeal on 24 dec 2014. order number-[protected] Sub contractor- MUDASIR TEXTILES Subsequent to a TOI news paper article about snapdeal supplying fake Nike shoes, I also examined my shoes and found they were fake. I wrote to M/S Snapdeal and they collected the fake shoes on 21/012015. After the fake shoes have been collected M/S Snapdeal has not refunded the payment made....
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P
pakash
from Delhi, Delhi
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Dispatch of wrong size of product

Address:Bharuch, Gujarat

I order Yuccabe Italia P Cup Medium Hybrid Ploy Stone Planter 28 x 28 cm Order no. [protected] and [protected] 20 Jan-2015. I received wrong size product dated 23 jan. I immediately contact Snapdeal and return the product. I once again place the order and they give me assurance send ordered size product for which I pay more 150-00 Rs. Once again I received wrong size product. I request Snapdeal for send ordered product (at that time they...
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Swapnil mane
from Mumbai, Maharashtra
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not delivered till now crossing estimated date

Address:Aurangabad, Maharashtra

I ordered a Toy Ville Plastic Rubiks speed cube on snapdeal but it has not came over yet.the day i ordered was 26 jan 2015 and the estimated date which was given was 4 feb 2015 but today is 6 feb 2015 but still it has not came.I have also heard from many friends that Snapdeal is not doing there work on time but i believednin snapdeal and placed my order.Please see to my request and ship my order as soon as possible.My snapdeal order no. is...
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Address:Gurgaon, Haryana

I have booked one surprise gift to my sister for her birthday. Payment was also made through credit card. We also got confirmation that the gift will be delivered shortly. I also informed my sister for surprise gift. Since it is a gift item, I could not ask my sister as well as my sister was hesitating to say that the surprise gift was not delivered. All of a sudden we enquired whether she liked the gift. The answer has given me a surprise...
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K
kiran@121
from Bengaluru, Karnataka
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received an empty parcel instead of shoes

Address:Guntur, Andhra Pradesh

Respected Sir, we ordered asian Navy Lace Lifestyle shoes order no :[protected] on 22/02/15. I received a parcel on 05/02/15 when i opened there was no product it is an empty box here i sending photos please accept my complaint and justify me. thanking you sir, M.kiran kumar...
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kiran@121
from Bengaluru, Karnataka
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received the parcel but inside there is no product

Address:Guntur, Andhra Pradesh

Respected sir, we booked an order of Asian Navy Lace Lifestyle Shoes with order no:[protected] on 27/01/2015. I received a parcel on 05/02/2015.But I opened that parcel in that there is no shoes. Instead of that product i saw bunch of wastage papers. So I request that please consider my complaint...
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R
RajeshKumar Rathinavelu
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OPENED/UNSEALED/DAMAGED ITEMS

Address:Coimbatore, Tamil Nadu

Hi, Complaint Number: 14503930. You have promised me that the compensation of Rs. 800/- for unsealed open box for sony xperia C3, which will be added/credited in my Snap deal SD cash account within 24 hours and the same has been approved. But almost the day has left. Still no confirmation or amount has credited in my account. Could you please provide me a valid reason/explanation for making delay for the payment. Or else, please reply...
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RajeshKumar Rathinavelu
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OPENED/UNSEALED/DAMAGED ITEMS

Address:Coimbatore, Tamil Nadu

HELLO, ORDER NO. : [protected] I DONT KNOW WHAT TO DO WITH SNAP DEAL AND WITH THEIR SUPPLIERS. ALL TIME SENDING ME WITH OPENED/UNSEALED/DAMAGED ITEMS. AND ALSO NOT REFUNDING AMOUNT FOR OPENED/UNSEALED PACK (COMPLAINT NUMBER:[protected]. TODAY (06/02/2015) I RECEIVED A DAMAGED PRODUCT (SONY MDR-XB400 ON EAR HEADPHONES (WHITE) AND THIS IS MY REPLACEMENT OF (PRODUCT CODE – [protected]). SNAP SHOTS ATTACHED FOR YOUR REFERENCE. KINDLY TAKE...
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SANJAY KUSHWAHA
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Delay in delivering the product!!‏

Address:New Delhi, Delhi

why snapdeal team is failed to deliver my order. Every time snapdeal team said ((Apologies for the delay in delivering your product. Your product has already shipped by the seller, however it has been delayed by the courier service due to reasons beyond our control)). if this courier service is not fit for deliver the product then why snapdeal team not doing any action to that courier service: KNOTT XPRESS. Only by saying from 30th...
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A
avd1819
from Coimbatore, Tamil Nadu
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complaint about reverse pickup

order no. [protected]. We have initiated the reverse pickup process for the return of the item. Ticket ID Product Name 14159544 Sam & Jazz Stylish Navy Jeans .. Courier Name Order??No. BLUEDART_DEL-266884 [protected]...
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Ganesh Babu Balu Subburaman
from Mumbai, Maharashtra
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got differnt cube with low price

Address:Madurai, Tamil Nadu

i ordered magic cube 3x3 in snapdeal for Rs.125.but when i recieved the cube i saw that that cube was just a simple plastic cube which costs for Rs.5 and this Rs.5 rupee tag was stuck in that cube cover. so i need the right replacement or return the money paid. new one ....
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R
raaghul
from Virudunagar, Tamil Nadu
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change my product or refund

i received CSM red digital touch screen casual kids watch order NO[protected] suborder NO [protected] today evening and the touch is not working properly automatically date, time adjustments are changing continuously.i'm not satisfied with this product.so please change or refund the money...
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SUNNY ROHIRA
from Jabalpur, Madhya Pradesh
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My mobile not recieved

Address:Gwalior, Madhya Pradesh

i have ordered apple i phone 5s in rs 20650/- on 26 jan 2015 in hourly sale (sale day), yet i havnt receive order, i call

customer care 3 times in a day on 27th jan for confirm the order. but they didnt conferming the order, and they are

telling me it was technally fault whit system, and offers me rs 200 for componsation,

my Order ID : [protected]
Order Placed on :[protected]:59:45br...
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V
v-jay
from Mumbai, Maharashtra
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Cancel my order

Address:Rajkot, Gujarat

HI, I HAVE ORDERED ONE PRODUCT. ORDER NO IS [protected]. Prospo Black Unfilled 36 Inch Srf Punching Bag (Size: 36) ACTULY I AM CONFUJ THIS PRODUCT IS UNFILLED I WANT FILLED. SO I WANT TO CANCEL MY ORDER... PLEASE CALCEL IT. THANK YOU...
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V
Vengade Sh
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return/refund

Address:Erode, Tamil Nadu

sir, my order number is for sony back laptop bag black is [protected].the delivery date is feb6 but i received the bag on feb2 there is something wrong in my product delivery. and also the bag is not in good condition the stritches are comes out and i did not satisfied with the product... so please refund my product...
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N
nttfemployee
from Chennai, Tamil Nadu
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Snap deal send me a damaged product and not refunding the money

Address:Chennai, Tamil Nadu

Complaint No : 15141536 Order No : [protected] I have ordered Prestige Apple Inner Lid 2l cooker from snap deal. I have received a damaged product. The damaged pieces did not match with each other. Its from two different products. So it is evident that snap deal has intentionally sending a damaged product to their customers. I immediately called to customer care registered a complaint to refund the money in bank account and returned the...
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Muhammed Ghouse Mohiuddin
from Belgaum, Karnataka
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order deliver automatically

i didn't order anything from snapdeal since a week, but still i got 2 different calls from courier companies that i got a parcel from snapdeal. so please can u send me list of orders from my account, just i want to know whether some1 is misusing my snapdeal account n ordering random things....
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A
ashmeet singh dhingra
from Delhi, Delhi
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recieved a faulty product

Address:New Delhi, Delhi

i sold a sony game ps4 worth rs 38000 and customer returned me ps2 which is also not working.it is in a dead condition i made many complaints to snapdeal ..called them many times and emailed them 1000;s of time bt they always rply the same that its ur fault ... how can snapdeal judge me that i m faulty without any proof .. i have a strong proof i told them to check drs with the courier company ..bcz there is a difference of 2kg from shipping...
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