Snapdeal.com Complaints & Reviews

My first order no [protected] anu fashion chittanada sarees is not sended dated[protected] sd cash discount my second order no [protected] anu fashion chittanada sarees this is cash on delivery dt[protected] first ordeer i have been more than 20 times called by my cell phone any time they told your problem has been soloed in 48 hours . they was did not soloed the problem still the problem was did not soloed. my phone bill and our valubally business time was wasted so i have mentally worried . second order cash on delivery sendeed packing number i will recived in soon days . so please give the problem soullection

Snapdeal services have gone from bad to worse. At the time of purchase, they lure the customers by offering discounts and also guarantee the purchase under TrustPay. But, when it comes to delivering, they fail miserably. in my case, they first delivered a wrong product, and did not even bother for a reverse pickup, I had to arrange a courier for returning the wrong product, then they placed an alternate order for replacement, and after one week the order is cancelled without giving any reason. And since one month I have been waiting for refund of the amount I paid for the purchase. I had even registered a complaint with No.13099893, but till date no resolution has been provided from Snapdeal.

I have called 5 times in snapdeal customer care regarding my refund of SD cash. but your all Customer care and Floor supervisor are unable to refund this cash against Chevron flip cover for Karbonn S5 plus. Since 25 days i am in followup for my SD cash...and what is your service of 48 hrs? we will refund your cash? it is in process? aapki request forward ki hai? where is confirmation mail to customer? 25 days to resolve problem? best best best best best best

Dear sir, I have purchased classique designer jewellery white pearl wrist watch video order no [protected] & subordinate number [protected].But after purchase with in 20days it's stop showing time. It is requested to replace the watch. Dipali Soni. [protected].email I'd is [protected]@yahoo.co.in

This is regarding the complaint I have raised for the order number [protected]. I got a defective software DVD delivered which is not working, I had raised complaint regarding this product ref no[protected] on 9 Dec 2014, since them I have made numerous call to your call center and I have till date got no resolution to this issue. Even they are not mailing me the status, how much time it takes for you to resolve the issues, I have spend almost 8K rupees on this product and have still not able to use it, its a total disappointment, you guys do not have any timeliness to resolve such issues I want immediate resolution for this, I am tired making calls and getting stupid replies from your reps who dont have any resolution except passing the buck to some fictionary team of yours who would resolve this issue. An Irate and disappointed customer Anirudh email anirudh.[protected]@gmail.com

I had ordered a SONY -WX GT 88UI-in car CD PLAYER. Order NO-[protected] From snapdeal ( 29 nov) .Due to default product we have return the product and ask them to refund our money they ensure us, today 24dec will be the last date for refund the amount but still they never give positive response to us .we have given complaint so many time they give us excuse. HARSHARAN SINGH [protected]

Hi, I ordered Bajaj 22 litre Majesty 2200 TSS OTG Microwave (Order Number [protected])on 12th December 2014 with estimated shipping date as 15th Decemeber 2014. Till 24th December the product has not even been shipped.Whenever I call customer care they say they have escalated and will get resolution by 48 hrs but even after 12 days I have not got any resolution.They also dont allow to cancel the product. Thanks Rajesh [protected]

An item was booked online to Snap deal and payment was made by Credit card on 12 Dec14.Estimated delivery was 22nd Dec and till now parcel not reached at Red express Bhopal office . Will Appreciate your revert with solution. Thanks Ram Raj Choubey [protected] Bhopal

showing offer then they cancel my product I have ordered a samsung galaxy grand 2 black. on 17th December 2014 and shipment date on 23 December 2014 till then i haven't received any Information regarding the Delevery of my samsung galaxy grand 2 black.I called customer care on 19th December 2014 they told it will be cancel by defult without knowing me any call or email. in a day but till now i haven't received any information on that.Please help me out on this. ... showing offer & then they cancel my product without any information

By mistake again I ordered from Snapdeal... n its a geyser... not sure if they are planning to deliver it after winters... Issues we faced- 1. 16th was delivered date as per courier partner(Gati - another bad firm), not delivered yet. 2. Have called 10+ times in Snapdeal and Gati's custcare, every time told to have a scheduled call back, have never received. 3. From 18th am hearing today or latest by tomorrow product will be delivered, and its not delivered yet. 4. Even after asking, no info why its taking soooo long 5. We asked for pickup on our own, that was not entertained 6. Very nicely snapdeal changed its delivery date from 19th to 25th. And not making any effort to get it delivered. 7. WORST - fraud status update that attempt of delivery made, and we asked for some other delivery date. One big problem is snapdeal never show delivery date while placing order and later neverbother about delivery after shipping.

I had ordered from snapdeal on 27th October 2014 with the order no.[protected] its been more than 2 months and I still haven't received the full amount of the items I returned. I don't understand how just half of the total amount can be refunded and every bloody time I call the customer care it's the same story "ma'am I will forward your request for refund ". I have already called 5 times and still no avail. No matter if it Mr.ratan tata investing or somebody else, snapdeal's bloody faulty refund policies will spoil anybody's name assosiated to this website.

Order no [protected] and complaint number 11988451 The Complaint: We ordered a cellphone from snapdeal " Micromax Q55 - Black". We receieved the cell phone around a month ago but when we open the box we did not find the battery. We logged a complaint. Snapdeal promised us to refund the amount for battery so that we can buy the battery from the market. We went to many shops and Micromax service centers but could not find the battery. So without a battery the cellphone is waste for us. We asked for a return of the product and refund. Snapdeal agrred for refund and we sent all the account details to then to transfer the money. However, we got a call ( After I posted complaint on Facebook) that they will be delivering the baterry in 2 days. We wiated for a week but did not receive any battery. There is no response from Snapdeal after this. We have wriiten many mails and calls but no resolution. We are escallating this via variups forums so that we could receive our money and the Snapdeal should not cheat customers in this way. -Prabhu( [protected])

Sir I had ordered for Euroline 1 Ltr EL 1000 Electric Kettle White, ORDER NO. : [protected], Order Placed On :[protected]:17:08 .that time the product page said that the delivery is made within 7-10 days but so many days have passed and my product hasn't even been shipped yet! :-) I am a old customer of Sneapdeal but this instance give me a very bad experience with Sneapdeal. My order details are given below- S.NO PRODUCT NAME PRODUCT CODE STATUS UNIT PRICE QTY PRICE PRE-ORDER AMOUNT SUBTOTAL 1 Euroline 1 Ltr EL 1000 Electric Kettle White [protected] Track Shipment >Est. Shipping Date: Nov 24, 2014 Rs. 586 1 Rs. 586 N/A Rs. 586 So, I request you, please inform me when I will get my product and take a necessary action please. Yours faithfully Anirban Raychaudhuri A.D. Nagar, Road No-6, Agartala, West Tripura.pin-799003

Snapdeal offers a deal under name of "Trust Pay" in which the goods can be returned in 7 days if found unsatisfactory. I have purchased a refrigerator under this scheme. Order ID: [protected] Order Placed on :[protected] Payment made via credit card. After receiving the fridge on 13-Dec-2014, i was not satisfied with the size of the fridge and hence requested for the return order. Return request no[protected]. I was not approached by Snapdeal in the next 7 days. On the 6th day, i raised a reminder since the return policy calls for 7 days return. On 8th day i got a email reply from the Snapdeal saying that my product does not fall in return policy although the same is mentioned even on the order email. I have not used the good even today (not even plugged-in to power) Br/ Akshay Sukhtankar [protected] a.[protected]@gmail.com

Dear Sir/madam I had placed order on with snapdeal.com on 15/10/2014 for large bean bag filled with beans and has order number: [protected] amounting 2670/-. Snap deal team gave delivery date as 06/11/2014. I waited till the delivery date and called to snap deal customer team and asked about the delivery of the product. They said that delivery service is not available in my resident area. So I asked them to cancel the order. They have initiated cancellation on[protected] and said that my amount will be refunded in 5 working days. I waited 10days and called to snap deal team customer support and they are simply telling we are checking with concern department. They are not looking for the resolution just escaping from the situation. Once in 2 days I am calling to snap deal an spending 10 minutes of my time, they are telling the same reason as above. I dropped so many mails to helpdesk with bank statements attached, but didn’t get any reply. Today 23/12/2014, till now I didn’t get my money. Please take my complaint and return my money.

I placed an order for a maharaja whiteline juicer mixer grinder on 18th dec 2014. i received the product on 23rd dec and it is physically damaged. the motor is broken and detached from the body. i need a refund of the money. the order id is [protected].

Snapdeal Selling fake/replica watches. I recently placed an order (Order ID - [protected]) to buy a Luxury Tissot watch (T Race Model) costing 17, 000+ - to my surprise i got a fake product delivered. I have repeatedly escalated this matter for immediate return & refund via Email & through the CC (Complaint nos 13530457, 13529637, 13456197 &[protected], but found no resolutions yet. Its such an disgusting experience.

When we open the mobile we saw that vertical lines coming we show it to shopes the also told to us that there is display problem so we want to replace it. so kindly replace it sir, , OUR HANDSET IS:- SONY XPERIEA E3 SINGAL SIM BLACK OREDER NO:

Hi, I had posted a couple of reviews about the Snapdeal [Order ID – [protected]] .But till date, the reviews have not been posted.I believe only good reviews are posted by Snapdeal, The bad ones are filtered. There is no transparency in the reviews section.

Dear Sir/Madam I had placed an order with snapdeal.com on 14/11/2014 for ordered two bean bags one filled and one unfilled via order IDs- [protected] and [protected] and has Snapdeal Order No. [protected] Amounting Rs. 1, 949/- and Rs. 479/- they always mail me that order is in transit and always gave new date and one day suddenly they mail me that sorry for inconvenience order lost in transit we will refund you amount as soon as possible but they refunded only Rs. 347/- approx. I had made advance payments of all items. They sent me the following mail on 6th of December 2014 :- Dear Mohit Saini, We are sorry to inform you that we would not be able to deliver Pebbleyard XXL Classic Be.. of Snapdeal Order No. [protected] as the product was lost in transit by our courier partner GO_JAVAS. If you had made the payment in advance, we will initiate the refund process within 48 hours; the amount will be credited to the account you used to pay for the order. After the refund has been initiated, it may take up to 7 working days for the amount to reflect in your bank account. Please accept our sincere apologies for this instance. We hope you understand that this is a rare instance and give us a chance to serve you again. pls help me in this regard. thanking you Mohit Saini [protected]