[Resolved]  Snapdeal.com — Cash back not receive

Address:Aurangabad, Maharashtra, 431005

On 10 Aug 2015, I purchased SAMSUNG GALAXY GRAND MAX 16GB from snap deal. There was an offer of 10% cashback if a transaction made by ICICI bank but, till date I didn't receive that cashback.

Now, almost 8 months over. I called many times as well as email support team. They just told me to keep patience our team will provide you that cash back.

Such hopeless.
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May 10, 2016
Complaint marked as Resolved 
Snapdeal contacted me after raising a complaint in this social forum. They called and emailed me several time for giving updates. Actually, they don't have any tracking. After providing my 10 months bank statement they agree to give cash back. But, I think it is wrong why should consumer provide his bank statement. Anyway finally, I got my cash back. Thank you social forum.
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Vikas(gaikwad_vikas),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
After 9 months I got my cash back.
Thank you to this social forum.
Dear Vikas(gaikwad_vikas),

Thanks for Acknowledgement.

Regards,
Team Snapdeal

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