Snapdeal.com — Coirfit queen size health plus plus active mattress

Address:560078
Website:www.snapdeal.com

I had recently ordered Coirfit Qeen size Matress from Snapdeal over internet online. Upon receiving.. i did not like it. Or i would say it was not upto my expectation. Hence i did click on return option, so that the product can be returned. However it was not. No one called me or approached frm spnapdeal, infant, i only started calling them, i got call from Snapdeal backend support Team very next day saying product can' be returned, , if not damaged.

I was really surprised to hear them like that, since when return policy is there for what-so-ever reasons.. they must consider it.. They were very rude on phone and unfriendly. Product is seal packed. not even opened yet. adn they not ready to refund.

Very pathetic and bad customer support by Snapdeal. Cheating people by saying refund/cancel option, however its rather opposite.. They make your life miserable to even ask for refund.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Customer (DeepakSharma1),

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
i have provided detials on email provided. i hope you look into this and provide refund to customer ASAP. Thanks!
Dear Deepak(DeepakSharma1),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

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