Snapdeal.com — Delay in delivering the product!!‏

Address:New Delhi, Delhi

why snapdeal team is failed to deliver my order. Every time snapdeal team said ((Apologies for the delay in delivering your product. Your product has already shipped by the seller, however it has been delayed by the courier service due to reasons beyond our control)). if this courier service is not fit for deliver the product then why snapdeal team not doing any action to that courier service: KNOTT XPRESS. Only by saying from 30th jan that we are trying our best is not an answer. first your dilvery date was 30 jan. ok i listened to your team reasons of courier fault but again delivery date was 5th feb...now again same excuses by your team that we are trying trying... there is a limit of my patience. i have already mailed you many times. complained you many times. earlier Complaint Number: 15449593 ORDER NAME: Microsoft lumia 535. ORDER NO. [protected] ORDER DATE- 27 JANUARY 2015 1. Courier Name - KNOTT XPRESS 2. AWB Number - KE8140DF7BA 3. Courier contact Number - [protected] THIS MR. FIRST TOLD ME THAT HE WILL DELIVER THE PRODUCT ON MONDAY 2ND FEB 2015. BUT NOW HE'S NOT PICKING UP MY CALL FROM TUESDAY., PLEASE GIVE ME ANY OTHER ACTIVE NUMBER. ALL TIME YOU GIVE ME INVALID NUMBERS. 4. Courier Website Link - www.knottxpress.in
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear SANJAY KUSHWAHA,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear SANJAY KUSHWAHA,

We sincerely apologize for the inconvenience caused to you.

Hope your issue has been resolved. In case, you are still facing any concern do let us know.

Regards,
Snapdeal Online Team
Hi

The knot courier service is not satisfied. From yesterday till today i have tried 50 times but till now i am unable to communicate with them.I dont know where they guys are busy.Now i am thinking that it's my worst experience with snapdeal due to this third class courier company who are not able to pick up my call.

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