[Resolved]  Snapdeal.com — Faulty product selling the company not take return

Address:Prakasam, Andhra Pradesh, 523155
Website:Snapdeal.com

I'm purchasing TCL pride T500 smart mobile in Snapdeal.com online shopping if I'm reciveing a faulty mobile it was not working I'm requesting that company take return and send my money back to my given bank so they are not respond sir please take action on the company sir please
My name : Devi Sankar
Order I'd : [protected]
Return request tiket id : 19050247
Product wroth : Rs. 10499/-
Thanking yousir
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Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Feb 28, 2016
Updated by Ramez99
Product not tack back and not refund my money, they said my our coriour partner pickup the item but not coming and not respond till date sir
Complaint comments 

Comments

Dear Ramez99,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
That company sad"my coriour partner was pickup your item and send money back", if my item was till waiting for coriour agent they wer not coming and no respond please sallow my problem sir
Dear Ramez,
(Ramez99 )

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Hi Ramez,
(Ramez99 )

Our team got in touch with you and informed you to share courier receipt.

Thanks,
Team Snapdeal

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