[Resolved]  Snapdeal.com — gives faulty product and poor Service On JV Express NCR

Address:

New Delhi, Delhi

Order ID- [protected] Purchase Date - 22nd, January 2015 TrackDart ™ - Tracking Details Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the Contact Us button at the end of the page. To forward the details enter your Email ID, the recipient's Email ID and Send. Waybill No - [protected] Reference No - SLP[protected] Pickup Date - 23 January 2015 From - Jaipur To - New Delhi Status - SHIPMENT DELIVERED click for image of proof of delivery Date of Delivery - 25 January 2015 Time of Delivery - 15:07 Recipient - Rashid Ali I placed the order on snapdeal 22nd, January 2015 and product receive (25 January 2015-03:07PM), or open the box and run the printer but its not working properly then I placed the replace request for this product and I receive message to snapdeal for reverse pick up service through JV_Express-NCR. But today 28 January 2015 I receive massage or email (Snapdeal Order No. 15228917 was attempted on[protected] but was unsuccessful. Our courier partner JV_EXPRESS-NCR confirmed CUSTOMER NOT AVAILABLE AT GIVEN ADDERSS as reason) 1st this is [Snapdeal Order No. 15228917] not my order no or then I call on JV_Express-NCR No.[protected] but this no is wrong or I have no any other contact no for JV_EXPRESS-NCR or I find JV_EXPRESS-NCR on internet I have nothing. then who's told snapdeal customer not available at given address tell me the confirm and working contact of that person. tell me the fastest solution of this issue.