[Resolved]  Snapdeal.com — Hitachi ec 68 air compressor

Address:New Delhi, Delhi

RECEIVED BROKEN PRODUCT I ordered a HITACHI ELECTRIC AIR COMPRESSOR EC 68 From SNAPDEAL vide order ID : [protected] - Order Placed on:[protected]:46:35. I received the Product with all outer packing intact on- 31st July 2015 . On opening the product it was found that it had severe damage. The Compressor foundation (Of cast aluminium Construction) was broken at 3 places out of 4. I logged a replacement request with I.D. No. 04782938 on 31st July 2015 in the evening. I was assured of reverse pickup & Replacement, the reverse pickup being within 48 hrs. Now 10 days have passed and inspite of over 10 reminders from my side the reverse pickup has not been done. UNLESS THIS ISSUE IS SOLVED I REQUEST ALL - DO NOT BUY FROM SNAPDEAL. ZERO SUPPORT. SHIPPING DAMAGED PRDUCTS. JUST FALSE PROMISES. DO NOT TRUST THEM. TOTALLY FRAUD COMPANY!!!
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear mbhilotra,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
COMPLAINT RESOLVED. NEW REPLACEMENT PRODUCT RECEIVED
THANKS SNAPDEAL
Hi mbhilotra,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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