[Resolved]  Snapdeal.com — Infocus m810 4g 16gb gold; refund/ replacement

Address:	Raichur, Karnataka, 584128
Website:	www.snapdeal.com

Dear Mam/ Sir Regarding On the date 12/11/2015, I have Placed order for InFocus M810 4G 16 GB, Order ID: [protected] & INVOICE NUMBER S43384/15-16/ 1332 in the name of Gurunathsa Rangarej. Which I have received on 17 Nov 2015 afternoon by Courier. I have paid amount of 10999 rupees by online banking of 12/11/2015 while placing order. I have repeated so many times (11 time as on today) it is not possible for me to go the service center In spite of that i called service center regarding DOA. He can't give DOA letter. Please try to understand am fed up of this fake promise and response from your end. Please arrange recovery of mobile as you do in case of 7 day return policy or else you directly speak to In Focus regarding such defective product and i have purchase mobile not repairing it. Otherwise am seriously take other action and register complaint with consumer court. The consumer complaint will be at your cost and expenses, and we will seek compensation for the mental agony caused due to your deficiency in services. and my both numbers are ([protected], [protected]) always ON. I spoke to customer care yesterday and day before yesterday. She told ll receive call from you for more details. there is no single call from snapdeal and you simply you have sent the email that you have tried and its not connected. Great service and But every time you repeat "Assuring you of our best services always, " I don't know which service your are talking about. WITH REGARDS RAGHAVENDRA KATHARI