Snapdeal.com — Intex aqua phone not returning

Address:	474002
Website:	Snapdeal.Com

Sir I have ordered intex aqua young phone online through Snapdeal([protected]) trusting on their 7 day easy return policy.when I have received the product so many issues we have faced like touch is not working properly, hanging issue, battery draining issue so for all these I have raised return request but Snapdeal told me that in their return policy it is also mentioned that u have to take in written from intex service centre. So I have reached there with in 7 days. They have checked and after two hours told me that phone is good from my side we can't give in written because if I give intex would claim that money from me after that at same time I filed complaint with intex([protected]zqywg).then Snapdeal informed that our engineer would visit to your address and he will once verify the issue then we will process it since last 25 days we are waiting but no body arrived. Now when I have contacted Snapdeal they informed that no body will come you have to go to service centre and take in written we can't do anything, then I talked to intex service centre he refused to give any such when I approached there senior they told me that " it is already more than 7 days " so we can not give you non repairable jobsheet or any written document it is mistake of Snapdeal that he delayed it so we can not do anything " sir I have trapped between the policies of intex and Snapdeal. What my fault in this situation I am very much frustrated from last one month. In between I registered several complaints with Snapdeal but no action taken so far.please help me I am a common man and can not fight with all these big companies. Please