[Resolved]  Snapdeal.com — Not replacing my product..

Address:Bharuch, Gujarat, 392015
Website:snapdeal.com

I have bought puma slipper of 9 no. And its not fitting to my feet i have asked for replacement on 1st day itself, they agreed also but no one coming to take product its 1 month passed away still no one coming. I have asked to courier partner he say snapdeal has not given permission to take the product so i m not coming to take..that means snapdeal is cheating with customers and not giving the service as written on site.. dear customer don't buy any product from this site, go with amazon or flipkart they are giving good service. Hope so they replace my product fast..
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2018
Complaint marked as Resolved 
call cc
Snapdeal.com customer support has been notified about the posted complaint.
Dec 14, 2015
Updated by hp230513
Proof

Complaint comments 

Comments

Proof

Dear hp230513,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
My problem is still not resolved they are giving me half of the money and not giving full payment they have told to replace the product that i have agreed then they are telling we are sorry for inconvenience we can not replace it... i suggest that don't ever think of buying from snapdeal. worst site go for good reputed site like flipkart or amazon they are best in all way..
Hi hp230513,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information