[Resolved]  Snapdeal.com — Pigeon pressure cooker

Address:Nagpur, Maharashtra, 440027
Website:www.snapdeal.com

Dear Sir/madam,

I ordered a induction based pressure cooker of pegeon from snapdeal on 04/02/2016. They sent me on 10th feb 2016 I returned it on 11 feb 2016 as The item which i had ordered was not the same as they sent. I made the payment COD. Again they sent me the same cooker which I returned.

Order ID: [protected]
Reference number: 19626303
Placed on: 4/2/2016 4:24 PM

I sent mail to [protected]@snapdeal.com also to CEO Mr. Kunal Behl, But I have not received my refund yet. Their system is so much dull that it seems like they are making fool to Indian customers. I gave Mr. Kunal Behl suggestion to improve the suggestion but I had got just a phone call not my money refund. I had given them my Bank account details also.

The serious action must be taken against snapdeal because they are making people fool they donot refund money.

Thanks & regards

Nilesh manekar
[protected]
[protected]
Plot no. 22, Tajnagar, Lane no. 2,
Manewada Road, Nagpur 440027
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Mar 16, 2016
Complaint marked as Resolved 
I had ordered the product on 04/02/2016 received it on 10/02/2016 and returned it on 11/02/2016. Snapdeal team took more than a month for refund. The products they send are different from we order and if we apply for refund their process takes so long time. Due to this delay their customer suffers a lot. Still I would say thank you snapdeal deam I have received my refund Thanks once again.
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Nilesh(nilesh manekar),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dear Nilesh(nilesh manekar),

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal
Dear Snapdeal Team,

I have received the refund into my bank account just now.
But please make sure that these things are done within the time limit.

Thank you very much
Dear Nilesh(nilesh manekar),

Thanks for Update. Please [protected]@snapdeal.com if you are facing any issue in future.

Regards,
Team Snapdeal
No more deals with snapdeal now.

Thanks.
Dear Nilesh(nilesh manekar),

Please don't get upset. If you have any issues please [protected]@snapdeal.com.

Regards,
Team Snapdeal

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