Snapdeal.com — Product not delivered, no refund made

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I ordered an Omron Blood Pressure Monitor order number: [protected] on 8th October'15, they said that it would be delivered by 18th Oct'15, when the same wasn't received I called in the customer care where they said it would be delivered shortly.
I waited for some more time and out of patience i cancelled it but the Refund is yet to come. Its 6th Nov'15 today.

Snapdeal has stoop to such a level that it has no value for the customers and their trust.

Snapdeal must understand If someone pays money to you before getting the product it does not mean that now the money belongs to you, its the trust people showed in you and you are supposed to keep and strengthen it not break it with such a cheap service.
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rishi2807,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Rishi2807

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
Yes its resolved..
However you guys took more than 2 months.
But its ok as a last order.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information