Snapdeal.com — Refund my money

Address:	Murshidabad, West Bengal
Website:	snapdeal.com

Hello sir i have ordered one Samsung E5 mobile worth of 14000 rs. Received is too damaged and had more fault so i returned back on 9th september 2015.. but not refund my amount and not replecement my new product its been more than week they are not refunding my amount..i am fed up with sending mails.. please help in getting my refund amount sir maine prpduct bhi return kr diya snadeal ko but wo mujhe nahi to product diye nahi amount refund kr rahe Snapdeal wale mera sath fraud Kr rahe h please sir help me available h mere pass return receipt order id no.82878948 purchase date 02/09/2015 product return date 09/09/2015 sir please solve my problem thank sir kapil sahu [protected]