Snapdeal.com — Refund Not Returned

Address:600024
Website:www.snapdeal.com

I have purchased the product(order id:[protected]) on 21 September the product was not good that's why i asked refund. snapdeal takes the refund request. i got a mail from snapdeal your refund amount will return you with in 4 days after that i waited for 4 days but amount not returned. so i called to snapdeal customer care they said your amount returned, i said not yet received and customer care officer asked my bank statement to check refund status. i send the document to customer care mail. i called customer care after 4 days, they said some technical issues happen you can wait 48hrs. again i have waited 48hrs but my amount not returned. after two days i called to customer care again. they told me to refund is failed you can wait 48hrs. once again i called to snapdeal after 48hrs complete, i have contacted with snapdeal customer care supervisor. they finally said you can wait 24hrs maximum. but not yet received still now itself. so i have called today after 36hrs one of the customer care supervisor again said to wait max 24hrs. very worst service in snapdeal don't buy the snapdeal product.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

i have mentally upset and i wasting my telephone bill also. so i want loss-age amount.

Dear viswanotes,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
I have purchased (order no: [protected] )the product on 21 September the product was not good that's why i asked refund. snapdeal takes the refund request. i got a mail from snapdeal your refund amount will return you with in 4 days after that i waited for 4 days but amount not returned. so i called to snapdeal customer care they said your amount returned, i said not yet received and customer care officer asked my bank statement to check refund status. i send the document to customer care mail. i called customer care after 4 days, they said some technical issues happen you can wait 48hrs. again i have waited 48hrs but my amount not returned. after two days i called to customer care again. they told me to refund is failed you can wait 48hrs. once again i called to snapdeal after 48hrs complete, i have contacted with snapdeal customer care supervisor. they finally said you can wait 24hrs maximum. but not yet received still now itself. so i have called today after 36hrs one of the customer care supervisor again said to wait max 24hrs. after this post i got call from snapdeal (25.10.2015). they asked another account number and also i get the mail from snapdeal your refund with in 3-4 days. but now itself not yet received refund amount. very very very very very very very very very very worst service & fraud in snapdeal don't buy the snapdeal product
Hi viswanotes,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information