Snapdeal.com — Refuses to give refund against 7 day easy return policy

Address:	380008
Website:	www.snapdeal.com

Hi

I had ordered one apple macbook air mjve2hn/a ultrabook (Intel core i5- 4 gb ram- 128 gb ssd- 33.78 cm (13.3)- mac os x yosemite) (Silver)

Order id: [protected]

Placed on: 23/3/2016 6:36 pm

The order was delivered on 27th evening

On first boot it gave a flashing folder icon with a question mark sign, i called the apple.com customer care they guided me through different steps of recovery and safe boot but could not get through

They advised me to get it replaced as it was just delivered instead of going for a repair

On discussion with apple officer i learnt this was a 2010 model, against the listing of brand new apple mac book air, this should have been listed as unused 2010 boxed unit

Chat id : case: [protected]

Since 28th early morning i have been chasing snapdeal people they do not respond to mails do not answer my calls and now i have received a mail asking me to get it repaired at an apple service center

Against the return policy of false listing they are giving a deaf ear as the amount of 57 thousand has been paid to them

I either want a 2015 model or refund

Dr kukreja
[protected]/[protected]
[protected]@gmail.com