Snapdeal.com — Regarding refund

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I ordered a Racold water geyser on 21st January. Order id- [protected]
Suborder id- [protected]
Item was not delivered and order was cancelled by seller. Snapdeal is claiming that refund has been done and ARN is 74678446047716075222262.
My bank account is showing no refund. Where is my money?
29 days, no delivery and no refund till now??
Kindly note my complaint and let other customers know about how Snapdeal is cheating customers.
Rajesh
[protected]
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Snapdeal.com customer support has been notified about the posted complaint.
Feb 18, 2016
Updated by Rajesh Nehra
Online fraudesters are reading complaints from this website and call the customers pretending to be from the concerned company.
PLEASE DON'T PROVIDE YOUR MOBILE NO., DEBIT CARD DETAILS & OTP to these fraudesters or Anybody.
Better safe than acting late.
Complaint comments 

Comments

Dear Rajesh Nehra,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal
To all the consumers on internet,
PLEASE DON'T tell your DEBIT/CREDIT CARD or BANK ACCOUNT details, OTP to any person claiming to be from the website you're complaining here.
The concerned website already has all the details. Online fraudesters are have special eye on refund/ online buyers etc.
You can avoid such fraudesters by simply NOT writing your mobile no. here.
Hi Rajesh Nehra,

Our team got in touch with you and informed you about the refund and the same will reflect within 4 business days.

Thanks!
Team Snapdeal.

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