Snapdeal.com Complaints & Reviews

I have heard that snap deal is one of the biggest marketing online shopping, but sorry to inform you that I really unhappy with the service .I placed an order for power bank but still did not receive the product & u people r not even replying the calls

I have ordered for 2 LED Bulbs vide order No. [protected]. The same was shipped by Ecom Express vide shipment No.[protected]. But both the bulbs are fused and are not in working condition. I request you to either refund my money or despatch the new bulbs in working conditions. Thanks & Regards Taj Usmani M. No. (+91) [protected] E mail- [protected]@gmail.com

On 19/02/2015 i am ordering HP 15 p027tx laptop through snapdeal.com. Item delivered on 23/02/2015. But With the shipment i didnt get the Warranty card or Purchase/Retail Invoice ( With Serial number of product). Such invoice is the only document available for availing warranty. I am already facing a problem with the laptop. From hard disk area i found a scratchy ( Abnormal) voice regularly while at the time o[censored]sage. So i am going to approach a service center for this problem. For this i am liable to prove my warranty. 1 year of warranty available for my laptop. So i want the real purchase invoice with product serial number & other details. I am already share this problem with snapdeal. They said we will send the new invioce within 48 working hours. Now its almost 3 days over. No response after from them. I want to go to service center for solve my laptop problem. So i want the invoice as much as earlier as possible.

british terminal dark brown chinos Invoice no:2A6D08/14-15/7502 Dt:23.02.15. The product was received but i think it is not the specified brand. On the Chinos there is no any brand code like on buttons, inside the chino. Only price tag and plastic label striched on back side appeared. So i think it is not the specified brand and also it is not purely cotton chino.

WE PLACED ORDER FOR BROTHER PRINTER MFC 1811, BUT DELIVERED WAS DCP 1514 SO WE TAKE THIS ISSUE SERIOUSLY, AGAINST SNAP DEAL & SUNRISE ENTERPRISES AURANGABAD, & WITH THE COMPLAINT NOT ANSWERED WE WILL GO THROUGH MEDIA ALSO AGAINST SNAP DEAL ID [protected]

As of yet I haven't got Snapdeal ₹100 coupons of BookMyShow in spite of following your instructions twice on two different devices...I want my coupons within an hour from now on because it is very urgent and I have to book tickets by the afternoon today...Please help me...Send me the coupons to [protected]@yahoo.com immediately because I used this email id and password to sign-in...Thanks

sir i purchased a product form snapdeal order no. [protected]. but after using it for 3 times the sole of the shoe has come out. Sir now please tell me as to what should i do...as i m totally disappointed by the quality of the product. Please get the product exchanged.

i ordered order no. [protected] Goodway Pack Of 3 (Black, White, Grey) Printed Tees For Kids (Size: 5-6Y) but one among 3 top is wrong size(3 to 4) yrs. i am very much disappointed with your service this time. its merely a waste of money for me. we trust your service always but unsatisfied with that. i have a photo copy but it is size 4 mb.if you give mail id i will send that copy.

I purchased a Zen M7I mobile phone with 4 GB Micro SD Card (order no. - [protected]). When I open the seal packed box you send there was a printed invoice no S85DDB/14-15/2034 with item description Zen M7I mobile phone with 4 GB Micro SD card - blue order no [protected] suborder no [protected] IMEI/Serial [protected] but I could not find any micro SD card. Please look at this matter seriously and take necessary action. My name is Falguni Biswas. Email - [protected]@gmail.com

Today snapdeal announced that there is a appfest on Feb 26 & 27. Appfest is only through snapdeal mobile application. So I downloaded the app. And there are no offers in that. They just make the users to download the app. in their smartphones. Snapdeal has cheated everyone, so don't believe in these fake ads.

Dear Sir
Order number [protected] R.B.Badhani
Purchase of three chimneys online with cost of Rs3990/- each from snapdeal
I had purchased three chimneys costing RS 3990/- each on 25.01.2015 and paid Rs 11970/-
in advance.But when I received the chimneys, i was surprised to see that all the chimneys
were defective and not working. on my complaint, all the chimneys were taken back and till
now only one chimneys was ( with ticket number[protected] was replaced and other two chimneys have not replaced whereas they have already collected these chimneys from us..
Their ticket number are ...15915873 and 15915870. Please therefore take up the matter with
the company and get me the correct chimneys from snapdeal. in this connection i also
advise you that the company again sent us defective chimneys which we did not accept.
The company is now reluctant to replace the defective product for the reason unknown to us.
R.B.Badhani ( mail r.b.[protected]@gmail.com ) phone...[protected]

Sir, Iam Abhilash GS i need a possible decision from your side, because i ordered one mobile (Xolo Omega 5.0) from yours but now i regret for that order, because my invoice date was[protected] and i got my phone[protected] at that time i was very happy but on[protected] my phone was not working anything only some words are coming i called the snapdeal customer care and told my phone is not working i want to replace my phone, then they told sir please give me job sheet of your product but today i got my job sheet, in my job sheet i can known my phone has hardware problem(phone is dead), i send my phone job sheet and retail invoice through this mail. Now i want to replace my phone because within 10 days my phone has hardware problem what i do? i trust in snapdeal so i order to their plz take my request and replace my product if any fault in my side sorry for that. Item name: Xolo omega 5.0 Android mobile Item Code: 354145 Order No: [protected] Sub order No: [protected] mobile No: [protected] Mobile No: [protected]

Dear Sir,

MY ORDER NO. : [protected]
Order Placed On :[protected]:28:00

1. Samsung Galaxy Note 3 (Black), Product Code: [protected].

SHIPPING INFORMATION:
U.T.Venkatesh
no: 45, thomas nagar, ullagaram, chennai- 600091,
new price mat hr school
Chennai - 600053
Tamil Nadu

Still My Order PRODUCT NOT RECEIVED, kindly look into and arrange send the product at the earliest.

Thanks & Regards,
U.T.Venkatesh
[protected]

I have purchased a Bodyfit Set of 20 Kg Home Gym, from snapdeal order no. [protected] which has been delivered on 24th February.2015. But the quality of product does not satisfy me. And also the side rubber is damaged it is manufacturing defects so I wish to return it as soon in this product. Yesterday only i called to the snapdeal customer service and i Registered the compliant.. Complaint no: 16561713. I want cash back...

I have been continiously following it up with snapdeal .. no one bothers..each time a new executive and new floor manager, all they know i am new to this issue, and it goes like this.. email - snapdeal does not bother to reply as they already got the money creditied into their accounts..!
ATLEAST TELL ME I HAVE LOST MY MONEY SO THAT I CAN BE AT PECE..!!, WILL CONSIDER IT AS A LOSS ONLY..!!


NOT WORTH TO SHOP WITH SNAPDEAL EVER..!!


ORDER ID : [protected]
COMPLAINT #: 16359678, 16367249


REVERSE PICKUP DETAILS:
16367249
Prisha India Craft P..
Courier NameOrder No.NUVOEX
[protected]


FOLLOWING IS MY ISSUE:


Hi Team,


As discussed, I have order 2 products over the order id : [protected](dated 17Feb-15)


Following were the products, that I had ordered:


1. Vedic Rudraksh Mala = INR 280 (price + delievery charges)
2. Prisha India Copper Jug for Aurvedic Healing - INR 662.
The transaction was billed in total for INR 942 against above order from my account.


I had received both the products, however, I applied for the Replacement for the item # 2, ie Prisha India Copper Jug due to a damaged product received. This product has already been picked from my billing address via a reverse courier from Snapdeal.


However, at present my order summary at the web site, its showing that I had purchased 2 quantities for the product #1 ie "2 X Vedic Rudraksh Mala", and some 382 INR have been credited into my SD Cash account, also, my product #2("Prisha India Copper Jug") is being viewed as cancelled.


I just request you to please review my order summary at your end as the same is not correct, as I have purchased both the items only in 1 quantity. Out of which I already applied for the replacement for one of the product as well.


Also, I am not interested in any kind of extra SD Cash that has been credited into my account.
Request you to please let me know for the expected delivery date /time and its current status for my 2nd product, for which I had already applied for an replacement.


Please let me know if more is required from my end on this. Thanks.

I Recently buyed a Mobile Phone named Champion My phone, which has a serious issues with it. I got issue with the battery of the phone, it does not even run for 2 hrs after charging it full. And the other issue is of the calling, while receiving the phone call, the call gets rejected automatically. So please see to it that u dont sell such cheap products like this further. I hope you see to my problems.

Sir, One order was placed for purchase of Flip Cover for Zenfone 4. But the cover which was sent to me is of Zenfone 4.5. Therefore, it is requested kindly to replaced the same by the required size. It is also requested if the required size is not available, kindly refund the amount to me. Details of my order are given below :- Order No - [protected] Replacement Sub Order - [protected] Ticket No[protected] Order Placed for Flip Cover - Zenfone 4 Flip Cover delivered for - Zenfone 4.5 Materials received on[protected] Nitul Talukdar Brahaputra Board Guwahati, Assam [protected]

ihad purchased the lg l nova ac 1.5 split. I had paid the amount 30412 rupes. 14.2.15 but the seller says 20.2.15product had been sold out .I will refund the amount in your credit card...but I should not receive my money in this day...plz rectify my problem. ... This one I got message after 4 days from seller... One or more item(s) for your order number [protected] has been cancelled. Refund of Rs 30412 will be credited to your card/bank account within 4-5 working days. Guaranteed under TrustPay my order no [protected]

I have been a customer to Snapdeal for more than 2 years. The other day I ordered a Violin to gift to my girlfirend on the Valentines however its almost 20 odd days and I have not received the order. And I have no answer to give to her when she asks, Where is my gift?? The order number for this is [protected] Other than that I also raised a complaint, on which I never got a reply. Complaint ID: 16300203 So I called the technical "EXPERT" (Sanyog Sharma) where they had a script. "Sorry for the inconvenience. I have forwarded this and the concerned team will look into this." I was furious, I asked for the manager and he was able to give me a convincing answer. And heres how it goes. "Sorry for the inconvenience. I have forwarded this and the concerned team will look into this." His name was Vikas. I mean seriously??? Now I think may be he wasnt a senior. Mr Sanyog just asked the person sitting besides him to take the call cause some client was harrassing him about an order he hadnt received. With this stuff I dont think SnapDeal should have promos like SNAPDEAL APP FEST just to test the clients patience. #Snapdeal App Fest # Poor service #Not user Friendly #Dissappointing

Dear team, last month i ordered a zebronics headphone set on snapdeals.com, but when i received the product it is not the one which i booked.i booked zebronics colt orange but i got zebronics colt 2 red colour. when i asked for replacement they said that it will be done in 2 to 3 days after reverse pick up of the product.it has been almst one month no response from the courier people and snap deals i got 4 calls from SD with irrelevant resolutions. after that no response from the people. please look into the issue. regards, k.mahesh [protected] mahesh.[protected]@gmail.com