Snapdeal.com — Wrong product shipped by seller

Address:	Bangalore, Karnataka, 560066
Website:	snapdeal.com

Hello,

I had ordered a product on 22nd of Feb
Order ID: [protected].

The order placed was of nearly 20K and today after the shipment was supposed to reach me by 2nd March it was delayed and I received it today. After Opening the Snapdeal plastic cover I checked the item that was shipped to me was an item which was priced at 15k to 16K because I read about the product before hand and I knew about the product before purchase as I had done a lot of research when buying home theatre system.
I didn't even open the Cartoon cover.
I would suggest please check the seller who you do business with because it was nearly 7 days it was saying awaiting courier pickup. Ultimately they shipped an underpriced product, and taking the full money.
I am very disappointed, as my money is blocked for nearly 15 days already. Please send your person here ASAP for sure tomorrow at my place and refund my money in 2 days.
Why should i block my funds because of your bad business strategy?

Note: It was obvious the seller might not have stock because he was just sitting there and not shipping the item. If you check records then you will find I had already called regarding the same.