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I had a call from your social media team today, the 29th of November at around 2.30 in the afternoon, from someone named Shiv who informs me that the bank statement that I downloaded in a pdf format from my netbanking account is invalid. From this he implies that I have cooked it up.
I suggest you get a person knowledgeable in the field of reading bank statements to deal with it, not some ignorant person who is only concerned about making Snapdeal look helpful and good on social media.
FYI, this has been going on for a month now. The transaction was made on the 31st of October and between then and now there have been nothing but frustrating interactions by phone and email with Snapdeal.
I hate to think what an unprivileged customer is treated like, if, as I was told, I am a privileged customer!
I suggest you get a person knowledgeable in the field of reading bank statements to deal with it, not some ignorant person who is only concerned about making Snapdeal look helpful and good on social media.
FYI, this has been going on for a month now. The transaction was made on the 31st of October and between then and now there have been nothing but frustrating interactions by phone and email with Snapdeal.
I hate to think what an unprivileged customer is treated like, if, as I was told, I am a privileged customer!
Hi Shakila Kundu,
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team