Snapdeal — Not returning my money | |||||
I have purchased a led tv from snapdeal.com. It was delivered to me on 18th april, When I opened the box, wall mount was missing.I raised complaint regarding the same on 19th april, they promised me that they will give me a compensation of rs800 for missing wall mount and asked me to update my bank details. I agreed and updated my bank details.On 25th i got a mail from snapdeal that my refund process initiated and it will reflect in my account within 4 days.when 10 days passed i called them again they said that refund has been initiated from their side and asked me me bank statement. I updated my bank statement as they said. now after so many days i am calling and mailing them again and again, their repsentative apologize and make false promises again and again that i will get the amount in 1 day and so on. Its been almost a month now they started to avoid my issue and they dont reply to my mails as well.this is pure customer exploitation. please i request you to take some action so that another customer wont face such a issue as I did. After all its our hard earned money.Its been a month and I still havent got my money back. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 33 Comments | |||||
Comments
Snapdeal — very poor quality and use bad quality
I am SAROJ KUMAR BEHERA I have order a Jovial Mart Black Cotton Denim J... of Snapdeal Order No. [protected] I have received and opened use and very poor quality .Snapdeal was cheated and froad company. Please sir return my money.default on the product
the product is not working properly and cannot accept there 7 days return policyNot working Refund Money
My order id -[protected] I recieved this product today but its not working plz refund the money 283 rupees alson my phone number is [protected] otherwise I will consumer case on you.not received complete product
I ordered baby basic rattle set of 7 rattles but I received only 6 rattles in quantity and also the shown(in image) poly bag was staplednicer dicer damaged
5 nicer dicer Dear shanthapriya,
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
Dear shanthapriya,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Order ID: [protected]
Its been One Whole Month i Have returned the product but didnt got the refund yet worst service i have ever got called they 4, 5 time no one help just said u will get money mailed then 4, 5 times too at [protected]@snapdeal.com again no action from snapdeal seems i am done with snapdeal very poor sevice.
Its been One Whole Month i Have returned the product but didnt got the refund yet worst service i have ever got called they 4, 5 time no one help just said u will get money mailed then 4, 5 times too at [protected]@snapdeal.com again no action from snapdeal seems i am done with snapdeal very poor sevice.
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Snapdeal.com — iPhone 6 delivered on 19 june15 get heated
iphone 6 get heated too fast ..the number provided for Apple customer service by you all is not working. Apple Store is around 150km away from our city.therefore I return this product back to snap deal