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Snapdeal.com

Snapdeal — Refund

Address:743133
Website:www.snapdeal.com

Hi I am Md Naushad . On 28/09/2015 i ordered for MICROMAX SPARK Q380 though snapdeal and received the package on 3/10/2015. On using the peroduct I found out it was an used one which got overheated and froze frequently.So on 7.10.2015 I sent back the package but I am yet to get the refund back after 30 days.Moreover whenever i call on the c.c number they say request initiated and refund will be in 48 hours.This happened 20 times in last 6 days but am yet to receive a call or any money back from Snapdeal.So i want this matter to be fixed as soon as possible, or I will move court. MD NAUSHAD mob no :-[protected]
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Snapdeal.com customer support has been notified about the posted complaint.
Oct 29, 2015
Updated by mdnaushad786 my registered email [protected]@gmail.com, , reference number[protected], mob-[protected], order id-[protected].your representative always saying that i get my refund after 4 working days and when this working days completed they said sir we having some technical issue so our team contact you within 48 hours.after contacting refund team they again saying sir you just wait 4 days so it's happen with me again and again last 35 days
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I just want to know that whether Snapdeal is providing genuine branded goods or not. I've heard many negative feedback from this company's goods.
Reply
Dear mdnaushad786
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Reply
Dear mdnaushad786,

Hope you are doing good.

Information about your Order ID and Compalint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team
Reply

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