Submit a Complaint
Online Shopping
Snapdeal.com

Snapdeal — Refund not given, product shipped back

Address:Moradabad, Uttar Pradesh, 244001
Website:Snapdeal

I ordered pampers pants large 48 count 2 qty nd 20 count 1 gty worth rs1400 bt i got a red label tea delivered worth rs190.
When i returned the product i got refund for only for one pack of 20 count of rs 230 only nd not for 2 qty of 48 counts.
I hv called their customer service many times bt they are not giving a good reply.
My refund of rs 1200 is still pending.
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 
7 Comments

Related Snapdeal.com reviews

[Resolved]Snapdeal.com - Money freeze[Resolved]Snapdeal.com - Pickup not done[Resolved]Snapdeal.com - Returned product did not pick and pay1[Resolved]Snapdeal.com - Snapdeal: For Unfreeze My Money and Getting My Money. Please Help Me For Getting My Money[Resolved]Snapdeal.com - Snapdeal: For Unfreeze My Money and Getting My Money. Please Help Me For Getting My Money
View all 14445 Snapdeal.com Reviews

Comments

Dear Aditya14993,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Reply
I had olready done that bt still i did nt gt ny response from your side, i evn called ur customer service many times.
My order id is [protected].
Pls chk the status nd let me know at [protected].
Thnx.
Reply
Dear Aditya14993,

Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Reply
Waiting for ur rply
Reply
Dear Aditya14993,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
Reply
Fraud done using the data from here.
I received a call on monday saying dat the call is from snapdeal nd dey askd fr my account details nd debited rs 5000 frm my account.
Reply
Dear Aditya14993,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    View all 14445 Snapdeal.com reviews & complaints
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information