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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Chennai
Chennai District
Tamil Nadu
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600034

Sony India reviews & complaints page 120

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R
Rajrndra
from Indore, Madhya Pradesh
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Led/tv

I had complained many times since 06/10/2016, regarding repairing of my TV.to the customer care, Raipur (G C )as well as to the delhi office through toll free number.Last complain is ID 35281717.But nobody has attended the complain till date.Also the same has been register to the complain board.The TV has sound but the picture is not appearing. I had checked up with the cable connection, which is ok. i had purchased this tv from LOTUS, RAIPUR...
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V
Vijaykumar1956
from Lakhimpur, Uttar Pradesh
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Missing table stand and wall mounting

Address:110002
Website:Rajbala enterprises

21/08/2016 I made an installation request and got revert message - assign to B.R Enterprise. Same day Mr.Anuj Mittal mob : [protected] visited and after opening the box found that table stand and wall mounting are missing. He took photocopy of invoice with him. On 22/08/2016 I got message - assign to star electronics and on 23/08/2016 Mr. Roshan mob: [protected] called me and said that we are unable to help you contact your dealer. After contacting...
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R
rajiv rajiv
from Gaya, Bihar
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Kv-t21pf1 tv (crt monitor

Address:Patna, Bihar, 800001
Website:Sony India website

Sir, My above model TV was running quite well but since one week it is giving a problem. The problem is when I switch on the TV it sometimes starts and sometimes picture did not apper on the screen. After -3-4 gentle knock/thud on the top of the TV /or moving/ or jerking the TV it blinks and picture starts appearing on the screen and TV works very nicely. The picture and sound quality is excellent. The TV switch on/ off button is also needs...
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G
geosudipta
from Kolkata, West Bengal
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44k Sony Bravia Stopped Working just after an year

Address:700091
Website:Sony India, Flipkart.com

We bought Sony Bravia TV in the month of MAY, 2015th great hope of spending another decade in its company.
We bought it from FLIPKART vide Invoice No: KOL_DAN_01L[protected].
But the set started malfunctioning in AUGUST this year, precisely after 15 months of purchase.
Next, the Sony were contacted job number 33938541. A technician visited us with strict vow that he would not touch the TV set, (since he is not authorised...
+2 photos
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Address:New Delhi, Delhi, 110025
Website:www.sonyindia

Sony india — *sony bravia klv 40r452a - 6 times red light blinking issue*

4 reviews
User jitesh sony on jun 26, 2015
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This complaint is regarding the sony bravia kdl - 48w600b we had purchased on september 13, 2014 on 25/09/2015, we faced an issue with the television automatically switching off while we were watching it. when tried to restart the set, we experienced an issue which is...
+2 photos
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J
jpradhan
from Noida, Uttar Pradesh
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Display screen hard, rough & spotted

Address:770042

We have procured sony lcd tv-32' (32bx300)-04nos & sony lcd tv-40' (40bx400)-03nos, but the display screen are simultaneously going rough, hard & spotted. as per attached photo for your reference (out of 07nos tv 04nos tv found same case).
Please look in to the matter sympathetically and arrange to replace all 07nos tvs for company image, reputation and customer satisfactions.

Nb:any query regarding complain pl. contact...
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Address:Mumbai City, Maharashtra, 500098
Website:www.sony.co.in

I bought a new Sony Audio System on 30th August 2016 with model Sony MHC V6D. Within very short usage (on 3rd Oct 2016) I found the it stopped functioning and emitting heavy smoke from the back side of the system. I immediately raised a complaint on Sony customer support but I found the local service executive turned after two follow ups. He examined the system and told us that system needs to be transferred to the Service center and he will...
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B
bhardw3s
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led tv screen not available with sony in warranty period

Address:110053

I have one sony kdl-32w670a led tv. Screen of that tv has been changed by sony last year and this screen is in warranty of one year. Now screen again not working and i complained within warranty period. Sony service center told me after one month of complaint that they do not have that part any more. Now they offer me to purchase new led tv with 25% discount on mrp and 12741 rs. Less for money paid for screen. I want to know why i should...
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D
dshamang
from Chennai, Tamil Nadu
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Product not repaired, no update given in 3 months

Address:Pune, Maharashtra, 411038

I gave the music system for repair on 25/08/2016 to Sony authorised service centre in Khothrud, Pune, India. Job no. J62064858. I was told that the parts were ordered and if we dont receive the parts in 10 days, you can take back the music system. In last almost 3 months, there was never a single phone call from the service centre. I called them several times, every time I got the answer that we will get back to you in 2 days. I never got...
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R
Ram.bisht
from Delhi, Delhi
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Complaint regarding home theatre

Address:New Delhi, Delhi, 110022
Website:Sony india

I bought sony home thatre model htrt3 1 month ago but its display gone in just after 20 days. I have logged the complaint in call center and my request id is 34768796. Engineer did not visit and without checking picked up my equipment by pick up boyon 28th september 2016. Now i am regularly following up from call center and service center as well but i am not giving satisfied answer tha when i will get my home theatre back. Call center people...
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A
adityajsh
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Worst repairing sony RV 22 deck

Address:Thane, Maharashtra, 400601

Plz don't use any sony products, its too much bad response also bad quality products from sony. I complaint regarding my RV 22 deck on customer care 5 times, till not ans from sony...it's too much harestments fromm sony, plz don't purchace any sony products friends..

My music system not repair, also service centre behave rudly, also not return my system...
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D
Dku29
from Delhi, Delhi
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Sony to connectivity on bluetooth

Address:122002

I have sony tv bravia kdl42w700b.
I am not able to connect this with bose speaker on blue tooth.
Same speaker i can connect with ipad easily.
This to when i go to setting and on blue tooth sign on tv it start searching for the device but it cannot find although the device bose speaker with blue tooth connectivity is switched on and kept next to to.
Please help.
Thanks
Regards
Uberoy...
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C
chotu bundle
from Mumbai, Maharashtra
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R45 sony bravia led tv

Address:New Delhi, Delhi, 110024

Logged a complaint online and got my sony bravia r45 repaired at a cost of rs6000 plus.
The next day the tv stopped working. When the executive was called he said that it is the fault of the cable person. When the cable connection guy was called he said that it is the fault of tv.
The tv ultimately is not working even after spending money
Been chasing the executive for 10 days and everyday promise of turning up but never...
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M
Mallikarjun Tuppad
from Bengaluru, Karnataka
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Sony Home theatre -Defective

Address:560037

Hi..i have major issue with this product, its been 20 days i am trying to contact the Sony customer care regarding the problem but there is no use.Just after one month the product is having problem and nobody is taking care of the multiple complaints i have given to Sony...! Sony has worst customer service..!
I didnt expect that Sony would have such bad name consumer complaints website as i can see so many people complaining about...
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R
Rajendra Jagannath Howal
from Pune, Maharashtra
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My sony bravia screen is not working

Address:Thane, Maharashtra, 421304
Website:www.sonyindia.com

Dear sir,

I am staying at and i purchased my sony bravio in nov 2014 and that time it is working but today my sony screen is not working. Sir we have purchase from skylark dealer in kalyan. On sunday there mechanic had came to my home and suggested me that the screen is not working and it is repaired for rs 6000 and he also told that there is problem in sony bravio in market. I also attached the image of my sony bravio. br...
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M
muralidharan m p
from Valapattanam, Kerala
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Sony led tv kdc43w950d bravia produces electric shock

Address:Kannur, Kerala
Website:consumer complaint

I have purchased the above tv worth rs.74465/-from your dealer m/s nikshan electronics, kannur, kerala on 05.07.2016. Since there is electric shock feeling on the frame of the tv i have lodged a complaint with your agency on 03.10.2016. But it is quite unfortunate to inform you that your service centre at kannur, kerala couldnot able to find out the reason for the shcok till date that is after 7 days of lodging the complaint. We have purchased...
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J
jayjayem
from Udagamandalam, Tamil Nadu
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Unethical practices and undue delay in attending to the fault in dvd system

Address:Chennai, Tamil Nadu, 600010

I have given the dvd player (dav-dz510/ce12) of the home theatre system to the authorised service centre at aa9, 2nd avenue, anna nagar, chennai -40., on 26.08.2016 for attending to the issue of "continuous closing and opening without playing any cd." the service personal mr. vijayakumar said that this being a mechanical issue the whole driving unit need to be replaced which would cost rs. 4500/-. i asked him whether that mechanical problem...
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S
Sushruti
from Mumbai, Maharashtra
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Sony bravia tv demo panel problem

Address:Mumbai City, Maharashtra, 400067

Sir/madam
I had purchased a sony bravia tv around 2010. The tv recently had some demo panel problem so i had put up a complaint. It is a small problem as per sony technician and the part has to be replaced. I agreed for the same. But after 11 days of waiting i get a call that the part is not available which is not true for sure as sony still producing that particular model. They gave me an option to buy a new tv for discount 25% whereas...
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S
SOMNA90
from Bengaluru, Karnataka
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Worst product sold don't buy any sony phones to harrsh yourself

Address:741222

Sony xperia support
Harish t
Support agent
Good
Harish t
Welcome to sony xperia support, my name is harish t. May i know your full name and email id please?
Somnath
Somnath dey
Omnath. [protected]@gmail.com
Harish t
Thank you for providing details, mr. Dey.
Mr. Dey, as i can understand that you are facing internal storage problem?
Somnath
1. Internal memory...
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M
Mohammed Azeez
from Bengaluru, Karnataka
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Faulty smart tv delivered

Address:Bangalore, Karnataka

I purchased sony bravia klv-32w512d hd ready smart led tv from future retail limited bangalore on 5.10.2016.

The product got deliverd on 6.10.2016 and the tech guy who came for installation from sony service center unboxed the tv and powered on, there is a white shade in the right bottom corner of the tv the picture also slightly blurred in that area. The tech guy said its a panel fault.

It was very much disappointing...
+1 photos
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