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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 124

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V
Vinny Diwan
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaint about sony home theater system model HT-IV300

Address:Patiala, Punjab, 140401

Hi all I am sharing my problem with others. I bought Sony home theater Model no = HT-IV300 Rs.21990 on[protected] from Big Bazar Zirakpur .but on the sale time I told to sale person I don’t have LED.i have 34 inch big TV.that time sale person mr. Sanjay said this system is working with tv.i trust him but when company person came to my home to install this system and give me demo he said this system is no working with tv. Its only working...
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Address:Chennai, Tamil Nadu, 600 004

The owner of the Sri Padmavathy agency situated at Anna Salai. Chennai.-600002.

Today 08.09.2016 Thursday evening at 7.00 pm I went to the show room for purchasing one home theater at the above mentioned SONY Dealer, for my grand daughter I have selected one model of the Home Theater and asked for billing, after payment done by cash to the Dealer I just asked when the technician will come for installing the product in my house...
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T
TPavani
from Mumbai, Maharashtra
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Sony Xperia M5 Automatic Shutdown

Address:Bangalore, Karnataka, 560043
Website:Sony Customer Care portal

From the Date of Purchase Xperia M5 Shutdowns automatically which is NOT resolved by neither Sony Service Center nor Sony Customer Care. They only recommend to Update the software to latest version which did not resolve the problem till date.It is purely a deadly handset during emergency. Sony should provide AOD certificate across these Sony Xperia M5 Model to exchange with different Xperia Model. Going forward this M5 headset should be banged....
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B
baljit dosanjh
from Harda, Madhya Pradesh
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Display damaged

Address:Kapurthala, Punjab, 144632
Website:mobile damaged

Sony m4 aqua damaged
I hav already logged a claim regarding my device yesterday but ur representative cant pick the call from yesterday i am very disappointed frm ur behaviour plz contact me asp otherwise i'll go through the court for my compansation i m continously calling since yesterday i have already raised my claim form through online process via apps daily website the claim intimation number is ad_d_300516_[protected] i m trying...
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S
satwik85
from Bengaluru, Karnataka
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Sony HT RT3 _Poor installation service

Address:Bangalore, Karnataka

Delayed, unprofessional and fraud installation service from Bangalore Sony Care.
- 2nd Sept'16: Bought the Sony HD RT3 sound bar
- 3rd Sept'16: Called sony customer care for quick installation. I had a plan for hoing out of station.Request launched :ID34346404
- 4th Sept'16: No body appeared. Called sony care again, they promised to install by next day
-5th Sept'16: No body appeared.
-6th Sept'16: Called...
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S
Sanika Pandharkar
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Xperia tipo handset

Address:Thane, Maharashtra, 401502
Website:www.sony.com

12-14 horizontal lines have appeared on the screen of my sony xperia tipo handset in the notification region. Also, i can't make calls immediately. If i dial a number, the call is made after 5-10 minutes. Also the music player starts playing songs on its own without my knowledge. Please suggest what to do. What is the most economical solution for this?...
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R
Rishabh Singh Chandel
from Mumbai, Maharashtra
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Sony bravia klv-32r402a in5

Address:Sirmaur, Himachal Pradesh, 173025
Website:www.sony.co.in

I bought a sony bravia klv-32r402a in5, serial no. 4304964 on 12th oct, 13 from electro world, paonta sahib, himachal pradesh. the display panel turned out to be faulty and this was noticed within a few days of the purchase. the repairman turned up twice after a complaint was registered and diagnosed that the dispaly panel was faulty and will have to be replaced. he took a few hundreds as his fee both times. the display panel hasn't been...
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N
Nikhil Poulose
from Ernakulam, Kerala
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Sony xperia z1 battery and touch complaint

Address:683572

I brought my xperia z1 from uae in1.7years before. Now my phone battery wont work properly. If battery get 100% charge, i used more than 15 or sometime it shut down and if i'm restarted, it displays 1% charge and shutdown again.
Also its touch can't work properly, keyboard presses are not correct, it automatically type another letters...
Now i'm in kochi (Kerala) i go to a sony service center (Madonna electronics, edappally),...
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Address:Mandi, Himachal Pradesh, 175001

I bought sony xperia z3+ 4-5 months ago, 20 days ago it showed a problem in its autofocus. I took it to the service centre and they said that they will send it for repair. Its been now 18 days and still they are saying that we are not getting reply from the other party for the device and they are also saying that the colour (White) i had is no more available there.
What should i do?...
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M
manasa1102
from Bengaluru, Karnataka
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Display issue

Address:Khordha, Odisha, 751019

Service request id: 34351949
Model no.: klv-32ex330
Date of purchase:[protected]
I bought sony tv with pride in 2013 but after couple of years, now all of a sudden i noticed display color changing & in a while display will go blurred after 5/10 min of power on. I called the sony customer care and a service engineer visited the next day. He just switch on the tv & said that there is some issue in the display panel &...
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Address:Kottayam, Kerala, 686603
Website:google

I purchased atv set with klv32r402a si, no 4315787 on 12/9/2016from pittappallail, ettimanoor, the diplay became not working and it handed over to madona customer care, kottayamon 06/8/2016. They sent it to their vytila repairing station i am inquired as complaint about it frequently. But they repeating the word wait', parts is not available!
I answered if so please replace the tv set. But they repeating 'wait', parts is not available!...
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L
laundi
from Mumbai, Maharashtra
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Screen problem 1 year above from date of purchase problem arise

Address:Vadodara, Gujarat, 390018
Website:www.sonytv.in

Dear sir had purchase sony 28 inch led may 2015. And create problem in aug 2016 and i had purchse in 25000 and it's very costly and branded product i have give complain in sony tv but no response. It's very costly product but no long life. So please replace it. Its problem arise immediately. And it's not good for consumer so please provide justice. Satish jain...
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P
Paramjit1980
from Noida, Uttar Pradesh
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Sony mobile handset replacement delay

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi!

With reference to my registred serivice job no - [protected] at amber electrnoics, shop no 40-41, iin floor, wave mall, sec-18, noida - 201301. Writing here with great pain and frustration with kind of response & service this service center has provided so far

I submitted my handset sony xeperia on 08/08/2016 as sim was not getting detected in same. I was told to wait till 15-20 days for replacement with...
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D
D K Arora
from Gurgaon, Haryana
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Television 32 BX

Address:New Delhi, Delhi, 110075

There is no power supply indication and there is the no picture either from remote or from the home page switch. While the power supply cable is connected indication light for supply is not there Also when the signal to put on TV is given from the remote or home switch there is no change either in the light indication or the screen thus no picture is there...
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H
Hemanth K Bangera
from Ernakulam, Kerala
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Sony Xperia m5 dual e5663

Address:Dakshina Kannada, Karnataka, 575013
Website:www.sonymobile.com/in

My Sony Xperia m5 stopped charging around 2 and half weeks back on 16th August . So I gave it for repair under warranty to the Sony service centre located in Valencia, Mangalore, Karnataka. I asked for a standby set but they told me that it's not available at the moment. They told me that it needs a replacement of a part and will be done the next week. Next week I call them and they tell me the part has still not arrived and will arrive next...
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Address:641001

Hi All,

No one had called me at the call back request..

I would like to have the appelate escalation desk and also your ceo mail id for the ever worst service.

[protected] / [protected]. On 29th August i again called up your call centre and raised the issue.

But the person had refused to provide the required mail id ..

I had got a call from your service centre asking...
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J
jaydeep dow
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Regarding problem in Sony Xperia XA

Address:Rajkot, Gujarat, 360007
Website:www.sonyindia.co.in

Respected concern

I purshsed Sony Xperia XA on 16 Aug 2016 the imei of my device is- [protected] and I sent my mobile to service centre to jay shree electronics Rajkot and I am facing too much problem in there are hanging problem in it all time. I also went to your service centre and I replaced my device doa no: D[protected] and job no: W[protected] and the same problem facung with another one. Now I am tired from this...
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Address:686603

I have purchased a sony tv KLV 32 R 402 A . (Sl.No.4315787) from sony kottayam through pittappallil agency Ettumanoor KTM on 12/9/2013.on 02/8/2016 the display of the tv get damaged and no display.As per version of Madona customer care, KTM I shipped it to KTM.They told that the tv set will be sent to madona Vytila, EKM for repairing.More over if the Parts is not available the tv will be replaced by realising the cost of the damaged parts....
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G
gaurav121085
from Gurgaon, Haryana
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Led 32inch in working properly after rapair

Address:Muzaffarnagar, Uttar Pradesh, 251001

Hi,
I purchased the Led tv 512c product, and it's warranty, i logged complaint 2 times one time engineer change the part and second time update the software.
but again i am facing same issue.
i told him change the product they told we can't do.
because last one 20 days i am facing issue.
please do the needful.

complaint number[protected] and 34067057

my mobile number is [protected]...
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I
Ishita Bose
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Garantee card issue

Address:Hyderabad, Andhra Pradesh, 500008
Website:Www. Consumercomplaints.in

Hi
This is to inform you that we bought a 40 inch sony led on 15 august 2016 from reliance digital gachibowli branch but till today's date the garantee card is not been issued.
Send all the details to the shop twice in whattsapp number and complain has been registered.
No action has been taken. I request you to solve my issue as soon as possible. Waiting for a positive response.
Regards
Amitabh br...
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