Sony India Complaints & Reviews

Purchased led tv model no. klv-22p402b product no 8dn[protected] sr. no 8250389 from sadguru watch and electronics, kudal, dist. sindhudurgh, tal. kudal, maharashtra on 20.1.2015 vide bill no 226. however within a year time frame now vertical lines are appearing on tv screen and are increasing in size day by day. had complained to the above authorised seller on 26.6.2016 who gave complaint token no 825038 with suggestion that technician will...

Sir,
Complaint lodge on dt 08.06.16. also payed rs 9000/- against repair of telivision klv-40ex430 part code a1889767ap - mod (ssi s400nn01). till date no response from customer care and repairer so look in to matter, period of more than one month is already passed. we are facing huge problems please help to repair on urgent basis.
Regards
Amol sonwane...

Dear sir

I lodged a complaint about my sony tv in gurgaon service center on 9th july. Somebody turned up on 11th july and took faulty mother board for replacement. No body has repaired my tv till today ie 17th july 7pm inspite of persistant follow up and assurance from ur side. I m highly dissatisfied with the after sales service. Are you doing a favor by repairing my tv or it is your duty to provide gud after sales service....

Hi...
I was deposit my sony mobile at shree gajanan services, my ticket id is [protected] on 05th july 2016, but till now they are not returned my mobile. the gajanan services told me that they can't return my mobiles before month of october 2016. so what i do sir? i need my mobile,
I request to you that please help me, call once on my cell no. [protected]
I am waiting for your valuable reply...

Respected sony,
I seriously telling you that i like sony very much... I'm the customer of sony mobiles since last 9-10 years... Now the problem is that i'm seriously fed up of from yor customer service... I hv currently your device sony xperia z5 premium dual this is the best device till date... But unfortunately it's audio jack not working and i submitted my device on 5-7-2016 to our nearest sony service centre nri electonics ghaziabad...

I have lodge complaint about this. Ref. No. 32750356 dt. 14.06.2016, a person from raipur service centre visited and after that no response, let me know how long i will wait? If it is not possible than also let me know so that i will free to go further. I have tried so many times on companies toll free number but their ivr system repeatedly narrates the same thing, no answer from company's executive....

I have given my mobile on 29. Jun.16 but till today... Still repair status and don't tell me about any other status when i will get my mobile. My mobile has been repairs again again, not give any permanent solution. Within 1 year.. My mobile repairs 3 times how can say.. Sony mobiles are best mobile... I am not comfort with this handset.. Or company... Every time mobile heat up when you was on call.

My mobile job no is w[protected]br...

It's been a week since I gave my Sony trinitron for repair. The repair is partially done and nobody is coming to complete it. So many phone calls I've made regarding this. This is causing so much of concern. Hitech service
No 10A, chavadi Street
Koratur
Chennai 600080

Is the service centre that has undertaken this....

Dear sony san,
This is sathya from chennai am facing a big problem from past 6 months @ kdl42w900b led tv.
Problem
Display not coming sound only hearing some time display coming same i complained to sony customer care [protected] they forward complained to the nearest service center clarity services aa9, 2nd avenue, annanagar chennai 600040 after 3rd day i followed the service center after they send technician he came...

Dear sir/madam,
I am ved upadhyay i am user of soni xperia z1 having imei no - [protected] purchase date - 17/12/15.
My phone have few problems like over heating, automatic switch off, touch problem and for that i have left the phone at star service raipur (authorised soni service center) when i went to collect my phone i found the over heating problem during the time of collection and i informed about it to service center...

I have purchase sony tv model 32"ex330. now a days it has broken down. i have done comlaint & no is 33193613 dated 09.07.2016. company assigned my service to chaitanya service centre link road pimpri chinchwad. the engineers came after 3days oftremondous followup. he told me your screen has gone you have to replace it & submit document to service centre. according to his request i immidiately submit my document (invoice & warrenty copy) to...

Kindly help me.. Service centre ludhiana not listening me... My complaint number is 33172458 named jyoti... Ludhiana punjab... They tuk led on friday for service but now they not attending my call... Pls help me... Service centre is for help not making discomfort to customers... Simranjeet singh [protected] nd[protected]... Kindly contact your service center pls... Nd make my request forward......

Hi team,

This complaint is against sony xperia mobile services.

I had written an email which is mentioned below. Adding to the complaint, i did visit the center again fourth time and was given a standby phone, zl. Same day i called the center, as the phone did not work. They suggested to bring the phone back; however, i refused to visit the center again fifth time. I am using my old phone, no services, no internet...

Hi,

My name is nishant pawar, i am a user of sony xperia c4.

In next 2 months i got some display problem where i have submitted my phone to service centre in nehru place. f1 info soulutions service pvt ltd.

Add: 208 2nd floor ashok bhawan 93 nehru place delhi 110019

Job no :w[protected]

Imei no: [protected]

My mobile was submitted on 5th of july...

Lastweek we purchased a sony home theatre, tilldate that showroom people didnt send thier men to fix it. Even we called and backup also, thier are claiming silly excuses. Please verify the issue and solve it. And i can surely tell that this is the last time we are taking sony items, hereafter we dont encourage this company. This is called marketing but you people dont realise the customer satisfication and its importance in the market to...

Imei [protected]
Job sheet no. w[protected]
Dear sir,
I had given my handset sony xperia e2115 to "aditya info solution b11 tilak marg dali bagh lucknow - 226001 up" which is authorised service centre of sony on 24/06/2016.
Sony service centre executives very ill mannered they don't pick up phone. i had called them several times on[protected].
After submitting my handset to them they told me that...

Dear sony team,
I had bought an sony c4 mobile on 14 february 2016. With following model no (E5363). Imei no ([protected]). And in 4 months i have submitted the above said handset 3 times in gallery for same problem of touch not working properly.
Last month on 24.06.1016 i had submitted the handset for 3rd time in gallery for the same issue, at that time while submitting the handset i had told the representative that im...

I bought the product "sony mdr-as200 active style earphone" 15 days before but one side of this earphone is suddenly gone. i heard that sony is a good product but i disappointed by this issue.
It is urgent for me to replace the product as soon as possible.

Warranty of the product: 1 year
My name=md rijwan
Mob:[protected]
Please do your needful help for this product with high priority...

I recently gave my xperia z1 in sony service center akola named by 'gajanan services' mine job sheet number is w[protected] they prepared me a job sheet on 18/06/16 and promise me that my device would be sent on 18th june itself to nagpur... but as per there record they are saying we initiated the courier on 20/06/16 and saying it is 'blue dart' fault and it might be delayed because of the courier service... but as per blue dart the sony...

I had bought this mobile on november 2015 it has one year warranty. but in six months it started software issue for which i had submitted to service center and get the repair done on may 2016but whn i received the mobile there was no sim tray in it. now again on july 1st i submitted for the same issue which i had before and now also whn service center had repaid done and ask me to come n collect the same. here again without sim tray. how...